Best Halong Bay Cruises of 2025

2025
Imagine that you are on a cruise surrounded by majestic mountains, slight waves of crystal water, and a peaceful atmosphere, and then you wonder if this place is real. Yes, it is! You are on the Best Halong Bay Cruise. We will bring you to the most attractive destinations with our long-lasting experiences, professions, and the best offers. Halong Bay Cruise Deals offers tourists different packages based on Cruise Prices to facilitate your choice. With the trust and feedback of former customers, we promise a comfortable and memorable Halong Bay Cruise Tour. What are your worries? Please leave the questions below, and we will be happy to answer all of them. If you don’t, let’s check Halong Bay Cruise Ships below and choose a suitable one for the exploration of a new fascinating world!
The Best Halong Bay Cruises of 2024
- Peony Cruise in Lan Ha Bay: Best for Families and Couples among Halong Bay Boats.
- Scarlet Pearl Cruises: Best for Service with attentive and friendly staff supporting 24/7.
- Orchid Classic Cruise: A Halong Bay Boat Cruise with 14 exclusive suites, elegant bars, sophisticated restaurants, a well-furnished gym and spa, and spacious sundecks providing spectacular views of the bay.
- Athena Cruise in Halong Bay: Best for Itinerary through attractive caves, Pearl farm, stunning islands, etc.
- Rita Cruise in Halong Bay: The Newest Cruise offers 4 season swimming pool, soundproof karaoke, steam and sauna room, fitness center, spa, etc.
- Stellar Of The Seas Cruise: The Most Luxurious Halong Bay Cruise has a mini golf course, massage & spa, swimming pool, etc.
- Swan Cruise in Bai Tu Long Bay: Best Budget Cruise with professional staff and tasty cuisine at a reasonable Halong Bay Cruise Cost.
Contact us for any further information of the Best Halong Bay Cruises above, and select your favorite cruise to kick off a fascinating trip!
- 38 luxurious cabins with private balconies.
- A four-season swimming pool, bow jacuzzi, Fitness Room & Kid Center.
- Two exquisite restaurants, Bayview Dining & The Pearl Dining Room.
- Calista Breeze Bar on the sundeck.
- Special room setups for honeymoons, anniversaries, and birthdays.
- Weekly Fireworks Show on select evenings.
Memorable Gala Dinner
John - United States
- Spacious suites in various options.
- Environmentally friendly features.
- Exclusive amenities (Four Seasons Pool & Bar and Essence Spa).
- Unique 3-day itinerary to lesser-known spots.
A Luxurious Experience Awaits
Galvin - Australia
- 39 opulent cabins with private balcony/terrace
- Luxurious piano lounges and bars
- Rooms with 180 wide glass window
- 100% luxurious and comfortable facilities
Luxury cabin
Anna - United Kingdom
- 35 spacious luxurious cabins
- New overnight itineraries to lesser-known sites of Lan Ha Bay
- Finest comforts: fine dining, mini-golf course, children playground…
- 2,5 hours transfer from Hanoi by limousine buses.
Stunning Halong Adventure
Sarah Taylor - Australia
- The newest 6-star cruise in Halomg Bay
- Texas Hold’em Poker room for entertaining moment
- Golf course for some physical exercise
- Family-friendly Karaoke rooms
- 02 restaurants with diverse choices of cuisine
Spa and Serenity
Mia - Australia
- Less touristy route for an unique vacation.
- Various relaxing and challenging activities.
- Enthusiastic, well trained and dedicated staff.
- Always fresh & tasty meals by professional chef.
- Shorter bus journey: Only 2 hours and a half.
most wonderful experience I have ever had in Vietnam, totally recommend
Jane - Belgium
- Modern Luxury Cruise
- 18 luxury cabins designed in neoclassical style
- The first and only cruise in Halong Bay owning two outdoor pools
- All rooms with spacious design, private balcony and jacuzzi
Cruise Itineraries:
Family Adventure
Ethan Miller - United Kingdom
- Out-standing five-deck steel yacht design
- 52 deluxe cabins with 6-star facilities
- 6-star cruise services in Halong Bay
- Largest pool opening 4 seasons
Just one word to say: Wow!!!
Ladonna - United States
- Catamaran-style inferior
- Outdoors Jacuzzi
- Tahiti Restaurant
- All rooms with private balcony
Cruise Itineraries:
Our family had a wonderful time with La Regina Grand Cruise
Han K - Bermuda
- Spacious cabins (45 - 135 sqm)
- Luxury and modern comfort facilities
- English-speaking tour guide on board
- Luxury cabin with private balcony
- Beauty Spa Services & Massage
Cruise Itineraries:
Weather notwithstanding, Halong Bay was beautiful in its own way
Explorer86 - Germany
- Ultra-luxury cruise in modern style and 5-star standard services
- Short transfer time from Hanoi (only 2.5 hours)
- All cabins with private balcony
- Mini-golf course on board available
Cruise Itineraries:
12 Rita Cruise
Everything is perfect!
Joyce - United States
- Luxury modern style
- 31 spacious en-suite cabins, each with a private balcony and Jacuzzi bathtub
- Neoclassic design equipped with high-tech & plush facilities
- Exceptional journey: Halong Bay - Lan Ha Bay - Cat Ba area
Cruise Itineraries:
Highlight of Vietnam vacation trip
William - Australia
- Certificate for serving Halal food onboard
- Itineraries through 3 famous bays
- Short transfer time - only 2.5 hours from Hanoi
- All cabins have a private balcony
- Charitably funded organization based
Cruise Itineraries:
So beautiful!
Stella - Bolivia
- Modern Western style
- Exclusive departure port - only 2.5 hours from Hanoi
- Off-the-beaten-track itineraries
- Extremely spacious cabin (36-72 sqm)
- Available connecting cabins for big groups
Cruise Itineraries:
The cruise I would recommend to anyone... One of the best cruises we have ever booked
Sait E - Turkey
- Aesthetic Indochina architecture
- Elegant retro wooden interior
- Less-touristy itinerary with many activities
- Extensive menu for all culinary styles
Heritage Discovery
Michael - United Kingdom
- 3 overnight itineraries in Halong Bay - Lan Ha Bay
- Classic boutique cruise
- Spacious cabins with private balcony
- Swimming pool on sundeck
- Exclusive Arts Gallery
Cruise Itineraries:
A memorable time inq Halong bay with a good itinerary and amazing menu
Ricky - United States
- Highly reviewed in the price range
- Extremely friendly and attentive staff
- Good local food
- Cruise visits Tiptop Island
Cruise Itineraries:
Relaxation Haven
Olivia Baker - Canada
- High-quality service
- Triple rooms available
- All cabins with private balcony
- Reasonably Priced
Cruise Itineraries:
Amazing cruise itinerary hosted by Teddy and Tom
Zhèng - China
- Luxury transfer by bus or van from Hanoi
- Modern 30-sqm fitness center
- Ceiling-to-floor windows and private balconies
- Blending classic and modern in design
Cruise Itineraries:
Lovely tour in Halong Bay
Scarlett - United States
- Unique itinerary to Viet Hai Village
- Higher privacy and more personalized service
- Boarding from Tuan Chau Harbour with better facility
- Connecting cabins available
- Featuring Asian and Western delicacies
Cruise Itineraries:
Great service
Annabella - NewZealand
- Reasonable price with high-quality services
- Unique route
- Triple and connecting cabins available
- Iconic decoration
Cruise Itineraries:
Best cruise in the price range we could find. The transfer time was fast
Jacinta V -
- Best mid-range cruise in Lan Ha Bay
- Only a 2-hour limousine bus transferring time per way
- Great rooms with balcony
- Free kayking
Cruise Itineraries:
good good cruise. especially like the way they equipped high-class amenities
Aditya - India
- Contemporary design and beautiful wooden furniture
- Excellent service and attentive crew
- Well-equipped cabins with private balconies
- Outdoor Jacuzzi
Cruise Itineraries:
Love the good quality service and the itinerary was okay!
Paula - Philippines
- All cabins feature sea view, private bathroom
- Varied food, dairy-free and vegetarian options on requests
- Tai Chi and Cooking class onboard
- Free kayak/rowing boat
Cruise Itineraries:
The tour guide was knowledgeable and engaging to all passengers on the cruise.
Federico Russo - Italy
- Solid and luxurious design of iron and wood
- 4 decks with spacious amenities
- Onboard Spa & Massage
- Triple & family suites available
Cruise Itineraries:
Impressive view of Lan Ha Bay, wonderful itinerary, and high-quality staff
Alessa - United Kingdom
- One of the most luxurious cruisers in Lan Ha Bay
- Unique interior design
- Spacious cabins with private balcony
- Ultra-large sundeck
Cruise Itineraries:
Reasonable Price
Clement - Cuba
- Large sundeck with tanning chairs
- Humorous and knowledgeable English speaking guide
- Magical kayaking with beautiful scenery
- Family triple room and family connecting room available
Cruise Itineraries:
A relaxing trip
Aneurin - Azerbaijan
- Classical design
- Indochina-style wooden interior
- On-site restaurant
- Cooking class available
Cruise Itineraries:
Love this tour and highly recommend
Elise - Iceland
- 4-star cruises in Lan Ha Bay
- Professional and devoted cruise
- Delicious and varied food
- Tai Chi and cooking class onboard
Cruise Itineraries:
A great way to explore the beauty of Vietnam
Charlie - France
- Traditional design and modern facilities
- Wide range of activities
- Tai Chi class in early morning
- Thoughtful staff and professional services
Cruise Itineraries:
It is worth visiting this place
Jennie - Norway
- Luxurious dining area
- Spacious sundeck
- Cooking Fresh Spring rolls class
- Squid catching and kayak
Amazing trip and tourguide
Delwyn - France
- Modern European and neoclassical style
- 16 luxury rooms with a capacity of 30-40 guests
- Private beach area
- Daily breakfast offers buffet, continental or vegetarian options.
- Organized, efficient, and thoughtful staff
Asked by
Does Sea Stars Cruise offer group discounts?
Answered by Halong Bay Cruise Team
Yes, we offer discounts for group bookings. Please contact us for details on group rates and available packages.
Asked by
Can I get a refund if I am unable to join the cruise?
Answered by Halong Bay Cruise Team
Refund policies depend on the circumstances of your cancellation. If you need to cancel your trip, please refer to our cancellation policy or contact us for assistance.
Asked by
What is the cancellation policy for Sea Stars Cruise bookings?
Answered by Halong Bay Cruise Team
If you need to cancel your booking, please contact us at least 48 hours in advance for a full refund. Cancellations made within 48 hours are subject to a cancellation fee.
Asked by
What happens if the weather is bad on the day of my cruise?
Answered by Halong Bay Cruise Team
If weather conditions are unfavorable, we will contact you to reschedule your trip or offer a full refund. Your safety and enjoyment are our top priority.
Asked by
Does Sea Stars Cruise offer any evening activities?
Answered by Halong Bay Cruise Team
Yes, in the evening, Sea Stars Cruise hosts entertainment activities such as live music, cultural performances, or BBQ parties on the beach. It’s a perfect opportunity to enjoy the romantic atmosphere and relax on Halong Bay.
Asked by
Does Sea Stars Cruise offer activities for large groups?
Answered by Halong Bay Cruise Team
Yes, we offer tour packages for large groups, including team-building activities, event hosting, or BBQ parties on the beach. Please contact us in advance to make arrangements and book activities for your group.
Asked by
Can I host a party or event on Sea Stars Cruise?
Answered by Halong Bay Cruise Team
Yes, we can organize birthday parties, anniversaries, or other special events on board. You can request this service when booking your trip.
Asked by
Is there an age limit for passengers on Sea Stars Cruise?
Answered by Halong Bay Cruise Team
There is no specific age limit, but we recommend that passengers be at least 5 years old for participation in most activities. We also provide special services for seniors and children; please contact us in advance for more details.
Asked by
Can I bring my pet on Sea Stars Cruise?
Answered by Halong Bay Cruise Team
Unfortunately, pets are not allowed on board Sea Stars Cruise to ensure the comfort and safety of all passengers.
Asked by
Can I book a tour package that combines the Sea Stars Cruise with other destinations in Vietnam?
Answered by Halong Bay Cruise Team
Yes, we offer combined tour packages that include Halong Bay and other destinations such as Hanoi, Sapa, or Ninh Binh. Please contact us for details on customized itineraries.
Asked by
Do you provide English-speaking guides on the Sea Stars Cruise?
Answered by Halong Bay Cruise Team
Yes, we have English-speaking guides available to ensure you have an informative and enjoyable experience during your cruise.
Asked by
What kind of safety measures are in place on the Sea Stars Cruise?
Answered by Halong Bay Cruise Team
The Sea Stars Cruise ensures the safety of all guests by providing life vests, first aid kits, and trained staff on board. All activities, such as kayaking, are supervised by experienced guides to ensure your safety.
Asked by
Are vegetarian or special dietary options available on the Sea Stars Cruise?
Answered by Halong Bay Cruise Team
Yes, vegetarian and special dietary options are available. Please inform us in advance so that we can accommodate your needs during the cruise.
Asked by
How can I get to the departure point for the Sea Stars Cruise?
Answered by Halong Bay Cruise Team
The cruise departs from Tuan Chau Harbor in Halong Bay. Transportation options from Hanoi to the harbor are available, and we can arrange a shuttle service for you.
Asked by
Do I need to bring any special clothing or equipment for activities like kayaking?
Answered by Halong Bay Cruise Team
We recommend bringing comfortable clothing, sunscreen, a hat, and swimwear. If you plan to participate in kayaking or swimming, we suggest packing a waterproof camera and a towel.
Asked by
Are there any special promotions or discounts available for the Sea Stars Cruise?
Answered by Halong Bay Cruise Team
Yes, we offer seasonal promotions and discounts. Be sure to check our website or sign up for our newsletter to stay updated on the latest deals.
Asked by
Can I book the Sea Stars Cruise online?
Answered by Halong Bay Cruise Team
Yes, you can book the Sea Stars Cruise online through our website. Online bookings are easy and secure. Contact us to have more detailed information.
Asked by
Is the Sea Stars Cruise suitable for families with young children?
Answered by Halong Bay Cruise Team
Yes, the Sea Stars Cruise is family-friendly. The staff can assist with any special needs for children, and there are various activities that both adults and children can enjoy, such as visiting beaches and exploring caves.
Asked by
What kind of activities are offered during the Sea Stars Cruise?
Answered by Halong Bay Cruise Team
Activities include kayaking, swimming, hiking to scenic viewpoints, and exploring caves and islands in Halong Bay. On the 2-day cruise, you can also enjoy a BBQ on the beach and Tai Chi classes in the morning.
Asked by
What’s included in the Sea Stars Cruise package on Halong Bay?
Answered by Halong Bay Cruise Team
The Sea Stars Cruise package includes accommodation on the boat, all meals (lunch, dinner, and breakfast), guided activities like kayaking and swimming, and excursions to key attractions in Halong Bay. Additional services, such as spa treatments, are available at extra cost.
Asked by
What makes Elite of the Seas stand out from other cruises?
Answered by Halong Bay Cruise Team
It’s the perfect blend of luxury and adventure, offering a mini-golf course, panoramic bar, and spa services alongside authentic activities to create unforgettable memories.
Asked by
Can I stay connected to Wi-Fi during the trip?
Answered by Halong Bay Cruise Team
Wi-Fi is available on board, but it may be limited in certain areas due to the remote location of Halong Bay.
Asked by
Is the cruise suitable for families with kids?
Answered by Halong Bay Cruise Team
Yes, families are welcome! We offer kid-friendly meals and activities, and the infinity pool is a great place for everyone to relax. However, if you want to have a trip with kids, consider 8 best cruises for kids in Halong Bay.
Asked by
What’s the difference between the 2-day and 3-day itineraries?
Answered by Halong Bay Cruise Team
The 2-day trip includes activities like visiting Dark and Bright Cave and a sunset party, while the 3-day trip adds a visit to Viet Hai Village and more free time to explore Lan Ha Bay.
Asked by
Can I swim or kayak during the trip?
Answered by Halong Bay Cruise Team
Absolutely! You can kayak in stunning spots like Ao Ech or enjoy a swim at Ba Trai Dao. These are highlights of the Halong Bay experience.
Asked by
What kind of cabins does the cruise offer?
Answered by Halong Bay Cruise Team
The cruise features 35 exquisite and spacious cabins with modern amenities and breathtaking views of Halong Bay. Whether you’re traveling solo, as a couple, or with family, there’s a cabin to suit your needs.
Asked by
What type of food is served on board?
Answered by Halong Bay Cruise Team
Our menu offers a mix of international and traditional Vietnamese dishes, including BBQ by the pool and an 8-course fine dining experience. We cater to dietary restrictions to ensure the best culinary journey.
Asked by
Do I need to book transportation from Hanoi to Halong Bay?
Answered by Halong Bay Cruise Team
No need to worry! We provide a transfer service from Hanoi's Old Quarter to Halong Bay via expressway, so your journey starts stress-free.
Asked by
What’s included in the price of the Elite of the Seas Cruise?
Answered by Halong Bay Cruise Team
The price includes meals, activities like kayaking, Tai Chi, and cave visits, along with the use of facilities such as the outdoor pool, fitness room, and spa. You’ll enjoy an all-in-one experience to discover the ultimate Halong Bay cruise: 2 nights of scenic bliss.
Asked by
What’s the best way to experience Halong Bay during the cruise?
Answered by Halong Bay Cruise Team
To get the best experience, be sure to try Halong Bay kayaking, visit some of the quieter beaches and caves, and join in the sunset party. The Halong Bay Cruise: What you need to know to have the best trip is to make the most of the activities and enjoy the stunning natural beauty of the bay.
Asked by
Can I book a massage or spa service on the Erina Cruise?
Answered by Halong Bay Cruise Team
Yes, the Erina Cruise offers massage services upon request, so you can unwind and relax after a day of exploration. It’s the perfect way to pamper yourself during your stay on this luxury cruise.
Asked by
Is it possible to visit caves during the Erina Cruise trip?
Answered by Halong Bay Cruise Team
Absolutely! The cruise stops at some of the 10 great caves in Halong Bay must-visit, like Dark & Bright Cave, where you can explore by kayak or take a bamboo boat ride with locals.
Asked by
Are the meals provided on the Erina Cruise any good?
Answered by Halong Bay Cruise Team
Yes, the meals on the Erina Cruise are fantastic! The chefs use fresh, locally sourced ingredients to prepare both Vietnamese and international dishes. You’ll enjoy delicious meals while cruising through Halong Bay, and special dietary needs can also be catered for.
Asked by
What should I know about Halong Bay Cruise before booking?
Answered by Halong Bay Cruise Team
Before booking, it’s important to know that the Halong Bay Cruise offers a relaxing, luxurious experience with opportunities to explore Lan Ha Bay and surrounding islands, enjoy delicious meals, and participate in fun activities. To get the most out of your trip, make sure to check the itinerary and inclusions.
Asked by
What activities are available during the Halong Bay cruise?
Answered by Halong Bay Cruise Team
The cruise offers a variety of activities, including Halong Bay kayaking, visiting scenic caves, enjoying a sunset party, and attending a cooking demonstration to learn how to make Vietnamese dishes like spring rolls.
Asked by
Is there a swimming pool on the Erina Cruise?
Answered by Halong Bay Cruise Team
Yes, the Erina Cruise has an outdoor pool, so you can relax and take a dip while cruising around the picturesque waters of Halong Bay.
Asked by
Can I book a private cabin on the Erina Cruise?
Answered by Halong Bay Cruise Team
Yes, Erina Cruise offers private cabins with modern amenities and private balconies, allowing you to enjoy the breathtaking views of Lan Ha Bay in peace and privacy during your stay.
Asked by
How long is the Erina Cruise trip, and what does it include?
Answered by Halong Bay Cruise Team
The Erina Cruise offers both 2-day 1-night and 3-day 2-night itineraries. Activities include visiting stunning locations like Ba Trai Dao and Dark & Bright Cave, enjoying Halong Bay kayaking, and learning to make traditional Vietnamese dishes in a cooking class.
Asked by
What amenities can I expect on the Erina Cruise?
Answered by Halong Bay Cruise Team
On the Erina Cruise, you can enjoy luxurious accommodations, including cabins with private balconies, a spacious sundeck, and an outdoor pool. There’s also a bar, restaurant, and karaoke facilities, making it a great choice for a luxury cruise experience on Halong Bay.
Asked by
Are there any famous caves included in the Catherine Cruise itinerary?
Answered by Halong Bay Cruise Team
Yes! One of the highlights of the Catherine Cruise itinerary is visiting Sung Sot Cave, one of the 10 Great Caves In Halong Bay Must-visit. This stunning cave is located in the center of the UNESCO World Heritage area and offers an unforgettable experience during your time on the cruise.
Asked by
What is the best time to visit Halong Bay on a Luxury Cruise?
Answered by Halong Bay Cruise Team
The best time to visit Halong Bay is during the spring and autumn months, when the weather is mild and pleasant. However, any time of year is perfect for a Halong Bay Cruise as the bay offers breathtaking views year-round.
Asked by
Can I enjoy Halong Bay Cruise activities even if I’m not very active?
Answered by Halong Bay Cruise Team
Definitely! While kayaking and hiking are optional, you can still enjoy a relaxing time on the sun deck, indulge in spa treatments, or unwind by the pool. The Luxury Cruise experience is designed for all kinds of guests, whether active or looking for tranquility in Halong Bay.
Asked by
What should I wear for the activities on Halong Bay with Catherine Cruise?
Answered by Halong Bay Cruise Team
For kayaking and exploring the caves, comfortable clothing and shoes are recommended. You might want to bring swimwear for Titop Island and a light jacket in case it gets chilly in the evening. Don’t forget your sunscreen for a day on the water!
Asked by
Does the Catherine Cruise offer any entertainment options?
Answered by Halong Bay Cruise Team
Absolutely! The Catherine Cruise features a karaoke room, a poker area, and even mini-golf. Whether you're looking to relax or have some fun with friends and family, there's plenty to keep you entertained throughout your stay in Halong Bay.
Asked by
Can I book a private cabin on the Catherine Cruise?
Answered by Halong Bay Cruise Team
Yes, private cabins are available on the Catherine Cruise. Whether you’re looking for a cozy space or a more luxurious experience, you’ll find the perfect accommodation for your stay in Halong Bay.
Asked by
How many guests can the Catherine Cruise accommodate?
Answered by Halong Bay Cruise Team
The Catherine Cruise can host up to 117 guests, providing a spacious and luxurious experience on Halong Bay. With a range of room sizes from 10m² to 200m², it’s designed to ensure comfort and elegance for everyone on board.
Asked by
What kinds of activities are available during the Catherine Cruise 1-night stay?
Answered by Halong Bay Cruise Team
On your Catherine Cruise 1-night, you can enjoy kayaking at Luon Cave, hiking or swimming at Titop Island, and a relaxing evening with activities like squid fishing, mini-golf, and poker. There’s also a spa to help you unwind, making it the perfect getaway on a Luxury Cruise.
Asked by
Is the Catherine Cruise environmentally friendly?
Answered by Halong Bay Cruise Team
Yes, the Catherine Cruise is committed to preserving the natural beauty of Halong Bay. They use modern machinery systems that don’t emit harmful discharges into the ocean and have replaced plastic bottles with eco-friendly alternatives. It’s a sustainable and luxurious way to explore the bay.
Asked by
What is included in the Catherine Cruise 1-night package on Halong Bay?
Answered by Halong Bay Cruise Team
The Catherine Cruise 1-night package includes a luxurious stay aboard a Luxury Cruise, with meals like lunch and dinner prepared by a professional chef, visits to iconic spots such as Titop Island and Luon Cave by kayaking, plus evening activities like squid fishing or mini-golf. All of this is set against the stunning backdrop of Halong Bay.
Asked by
Are there any guided tours available during the cruise?
Answered by Halong Bay Cruise Team
Yes, Rita Cruise offers guided tours to explore the natural wonders of Halong Bay. You can visit local caves, go kayaking, or explore the unique Lan Ha Bay with a knowledgeable guide, providing insights into the area’s history, culture, and wildlife.
Asked by
What is the check-in process like on Rita Cruise?
Answered by Halong Bay Cruise Team
The check-in process on Rita Cruise is seamless and efficient. Once you arrive at Tuan Chau Port, you’ll be welcomed by the cruise staff who will assist with the check-in and transfer to the ship. After completing the check-in formalities, you can relax and enjoy the amenities before setting sail on your Halong Bay Cruise: What you need to know to have the best trip.
Asked by
Is there a sunset party on Rita Cruise?
Answered by Halong Bay Cruise Team
Yes, Rita Cruise hosts a sunset party with fruits, cake, and wine. This is the perfect opportunity to relax, sip on wine, and capture the incredible views of the sunset over Halong Bay, making your journey even more memorable.
Asked by
How do I get from Hanoi to Rita Cruise?
Answered by Halong Bay Cruise Team
Your adventure begins with a pickup in Hanoi’s Old Quarter. A comfortable limousine will take you on a scenic drive, including a stop in Hai Duong Province, before arriving at Tuan Chau Port. From there, a speedboat will transport you directly to Rita Cruise, where your luxurious experience begins. Read our post “How to get from Hanoi to Halong Bay?” to have more information.
Asked by
What activities are included in the 3-day 2-night itinerary?
Answered by Halong Bay Cruise Team
During your 3-day cruise, you’ll have the chance to experience activities such as cycling at Viet Hai Village, kayaking at Van Boi Beach, and exploring the fascinating Dark & Bright Cave. These excursions allow you to fully immerse yourself in the beauty of Halong Bay.
Asked by
Can I enjoy spa services on board?
Answered by Halong Bay Cruise Team
Yes, you can indulge in relaxing treatments at the Rita Bella Spa. Offering massages and spa services, it’s the perfect place to unwind after a day of exploration and enjoy the serene surroundings of Halong Bay.
Asked by
Is there any entertainment or activities on the cruise?
Answered by Halong Bay Cruise Team
Rita Cruise provides a variety of entertainment options such as soundproof karaoke, cooking classes, and games like cards and chess. You can also join in Tai Chi classes and enjoy the stunning views of Lan Ha Bay.
Asked by
What dining options are available onboard Rita Cruise?
Answered by Halong Bay Cruise Team
Rita Cruise offers a diverse range of dining experiences, including delicious Vietnamese fresh seafood and vegetarian options. The Lotus Restaurant serves a special buffet dinner with BBQ seafood and authentic Vietnamese dishes, providing an exceptional culinary experience while cruising through Halong Bay.
Asked by
Does Rita Cruise provide any fitness facilities?
Answered by Halong Bay Cruise Team
Yes, Rita Cruise is equipped with a well-designed Fitness Center for guests who wish to stay active. Whether you prefer a gym workout or Tai Chi sessions, you can maintain your fitness routine while surrounded by the natural beauty of Halong Bay.
Asked by
What types of rooms are available on Rita Cruise?
Answered by Halong Bay Cruise Team
Rita Cruise offers a variety of luxurious rooms. Each of these rooms features a private balcony where you can relax and enjoy the stunning views of Halong Bay, making it an unforgettable part of your A Perfect Overnight Adventure on Vietnam’s Iconic Bay.
Asked by
What makes the Cat Ba Catamaran Cruise stand out from other cruises in Halong Bay?
Answered by Halong Bay Cruise Team
The Cat Ba Catamaran Cruise stands out with its flexibility, offering both adventurous kayaking and serene sunset experiences. It also includes unique stops like Viet Hai Village and Cai Beo Fishing Village, plus the fun double water slide for an unforgettable time on the water.
Asked by
Should I choose a Halong Bay Day Trip or an Overnight Cruise?
Answered by Halong Bay Cruise Team
If you're short on time and want to experience the beauty of Lan Ha Bay and Cat Ba Island, the Cat Ba Catamaran Cruise with its 7-hour itinerary is a perfect choice. However, if you have more time, an Overnight Cruise will allow you to explore deeper and experience the tranquility of Halong Bay over a longer period. Read our blog “Should I choose a Halong Bay Day Trip or an Overnight Cruise?” to understand clearly.
Asked by
How do I get to the departure point for the Cat Ba Catamaran Cruise?
Answered by Halong Bay Cruise Team
The Cat Ba Catamaran Cruise provides transfer service from your hotel to Beo Wharf in Cat Ba, where the cruise departs. Pick-up times are usually in the morning, between 8:00 - 8:20 AM.
Asked by
What are the main highlights of the Cat Ba Catamaran Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Some of the best highlights include kayaking through hidden caves, exploring Viet Hai Village, and enjoying a unique visit to Cai Beo Fishing Village. Don’t forget the signature double water slide, which adds an extra thrill to the trip.
Asked by
What kind of food is served on the Cat Ba Catamaran Cruise?
Answered by Halong Bay Cruise Team
The cruise offers a delicious buffet lunch featuring fresh, locally sourced seafood and traditional Vietnamese dishes. For the Sunset itinerary, you'll also enjoy a tea party with fragrant teas and sweet treats while soaking in the views.
Asked by
Can I participate in water activities during the cruise?
Answered by Halong Bay Cruise Team
Yes! The Cat Ba Catamaran Cruise offers plenty of water activities, including swimming, kayaking, and even fun water slides on the cruise. You can also enjoy water games at Van Boi Beach.
Asked by
What can I expect during the Sunset itinerary of the Cat Ba Catamaran Cruise?
Answered by Halong Bay Cruise Team
On the Sunset itinerary, you'll enjoy a scenic cruise around Lan Ha Bay, including a relaxing tea party while watching the sunset over the bay's stunning landscapes. It's perfect for those looking for a tranquil and romantic atmosphere.
Asked by
How long is the Cat Ba Catamaran Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
The Cat Ba Catamaran Cruise on Halong Bay typically lasts for about 7 hours, offering a perfect balance of sightseeing, adventure, and relaxation with activities like kayaking and visiting Van Boi Beach.
Asked by
What is included in the Cat Ba Catamaran Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
The Cat Ba Catamaran Cruise offers an exciting day trip with activities such as kayaking through hidden caves, visiting Viet Hai Village and Cai Beo Fishing Village, and enjoying a delicious buffet lunch with fresh Cat Ba seafood. You also get to enjoy a fun-filled water slide and scenic views of Lan Ha Bay. If you're wondering how to choose the perfect Halong Bay Day Cruises, think about the kind of experience you're looking for – adventure, culture, or relaxation – this cruise has it all.
Asked by
Is the Cat Ba Catamaran Cruise suitable for families with kids?
Answered by Halong Bay Cruise Team
Absolutely! The Cat Ba Catamaran Cruise is a family-friendly experience, with activities like the signature double water slide and a variety of water games at Van Boi Beach, making it an excellent choice for families. However, if you want to find a suitable cruise for kids, read our post “8 Best Cruises For Kids in Halong Bay”
Asked by
How can I find more information about the Velar of the Sea Cruise?
Answered by Halong Bay Cruise Team
To learn more, we recommend reading our article, "8 Questions To Ask Before You Book Halong Bay Cruise" If you still have questions, feel free to contact us for the latest updates and detailed information.
Asked by
Can I explore the local villages during the cruise?
Answered by Halong Bay Cruise Team
Yes, on the 3-day itinerary, you’ll visit Viet Hai Village on Cat Ba Island, where you can explore the local culture, enjoy cycling or electric car rides, and interact with locals. You’ll also visit a pearl-farming village and experience the local way of life.
Asked by
How long does it take to get to the cruise from Hanoi?
Answered by Halong Bay Cruise Team
The transfer from Hanoi to Halong Bay takes about 2.5 hours by luxury shuttle bus. The bus is equipped with phone chargers and DVD players to make the trip more comfortable and informative, with some local insights shared by the guide during the journey.
Asked by
Are the meals included?
Answered by Halong Bay Cruise Team
Yes, the cruise offers three meals a day, including lunch, dinner, and a light breakfast. Meals are a blend of Vietnamese and Western dishes, prepared by top chefs to give you an authentic culinary experience while cruising through stunning landscapes.
Asked by
What makes Velar of the Sea different from other cruises in Halong Bay?
Answered by Halong Bay Cruise Team
Velar of the Sea offers a more exclusive experience with its intimate capacity of 100 passengers, luxurious amenities, and unique itineraries that venture into quieter areas like Lan Ha Bay and Tra Bau fishing village. The cruise also features a mini pool, a modern spa, and high-end dining options with both Vietnamese and Western cuisines.
Asked by
What kind of activities can I do on the cruise?
Answered by Halong Bay Cruise Team
You can enjoy a variety of activities in Halong Bay such as kayaking, swimming in the emerald waters, squid fishing, spa treatments, and joining the cooking class to learn about traditional Vietnamese cuisine. There are also sunset tea parties, happy hours, and nighttime entertainment like karaoke and cocktail hours.
Asked by
What are the cabin features on the Velar of the Sea Cruise?
Answered by Halong Bay Cruise Team
The cabins are spacious, each covering 42 m², with private balconies and panoramic windows, allowing you to enjoy breathtaking views of Lan Ha Bay. The modern, elegant interior ensures maximum comfort for your journey.
Asked by
What is the itinerary like for the 2 Days 1 Night trip?
Answered by Halong Bay Cruise Team
On Day 1, the cruise departs from Hanoi to Halong Bay and then continues into Lan Ha Bay. You'll visit Dark & Bright Cave, take part in activities like kayaking, swimming, and sunset tea ceremonies, and enjoy a delicious dinner. On Day 2, you'll visit Tra Bau fishing village, enjoy Tai-chi at sunrise, and explore the bay before heading back to Hanoi after brunch.
Asked by
What is Velar of the Sea Cruise like?
Answered by Halong Bay Cruise Team
The Velar of the Sea Cruise is a brand-new luxury cruise launched in April 2024, offering a neoclassical design, spacious suite cabins, and stunning panoramic views of Lan Ha Bay. It provides a luxurious and intimate atmosphere with a capacity of up to 100 passengers.
Asked by
How can I make a booking for a Crown Legend Cruise?
Answered by Halong Bay Cruise Team
To book your spot on the Crown Legend Cruise, simply contact us for availability and booking details. We’ll assist you with all the information you need to plan your Halong Bay adventure.
Asked by
What can I do during free time on the Crown Legend Cruise?
Answered by Halong Bay Cruise Team
During free time, you can relax on the sundeck, enjoy the sunset, participate in Halong Bay kayaking, or try your hand at squid fishing. The Crown Legend Cruise offers plenty of opportunities to unwind and enjoy the stunning views.
Asked by
What makes Crown Legend Cruise different from other cruises?
Answered by Halong Bay Cruise Team
The Crown Legend Cruise stands out for its unique neoclassical architecture and spacious cabins, along with excellent onboard services and exciting activities. You’ll enjoy the less-touristy section of Halong Bay while indulging in top-tier comfort.
Asked by
What is included in the Crown Legend Cruise itinerary?
Answered by Halong Bay Cruise Team
The Crown Legend Cruise itinerary includes an array of exciting activities such as kayaking, hiking, swimming, visiting caves, and enjoying local cuisine. Depending on your selected package, you can explore even more!
Asked by
Can I try Halong Bay Kayaking during the cruise?
Answered by Halong Bay Cruise Team
Absolutely! On your Crown Legend Cruise, you'll have the opportunity to experience Halong Bay kayaking, whether you want to explore Luon Cave or just enjoy the serenity of the bay. The Crown Legend Cruise makes sure you don’t miss out on any exciting adventure.
Asked by
Is there a cooking class onboard the Crown Legend Cruise?
Answered by Halong Bay Cruise Team
Yes! One of the highlights of the Crown Legend Cruise is a cooking class, where you’ll learn to make traditional Vietnamese dishes like spring rolls, guided by the expert chefs onboard.
Asked by
How do I prepare for my Crown Legend Cruise?
Answered by Halong Bay Cruise Team
To make the most out of your Crown Legend Cruise, pack light, comfortable clothing, swimwear, and a camera for capturing the breathtaking views. For a detailed guide on what to bring, you can check out our blog post, "20 Things You Should Know About Halong Bay Overnight Cruise"
Asked by
Should I choose a Halong Bay Day Trip or Overnight Cruise?
Answered by Halong Bay Cruise Team
If you’re wondering whether to choose a Halong Bay Day Trip or an overnight stay, the Crown Legend Cruise offers both options. For a more immersive experience with time to explore the bay’s beauty and activities like Halong Bay kayaking, an overnight cruise would be ideal.
Asked by
What are the activities available on a Crown Legend Cruise in Halong Bay?
Answered by Halong Bay Cruise Team
On the Crown Legend Cruise, you can enjoy a wide range of activities, including Halong Bay kayaking, swimming, hiking to Titov Island, and even squid fishing at night. The Crown Legend Cruise offers a variety of experiences to make your trip unforgettable.
Asked by
What is the best time to book a Crown Legend Cruise?
Answered by Halong Bay Cruise Team
The best time to visit Halong Bay is typically during the peak tourist seasons, from October to April. You can also consider the off-season for fewer crowds and better deals. If you’re unsure about the ideal time for your trip, feel free to contact us.
Asked by
Can I extend my 2-day 1-night cruise to a 3-day 2-night tour if I decide I want to stay longer?
Answered by Halong Bay Cruise Team
It’s possible to upgrade to a 3-day 2-night tour, depending on availability. It’s best to contact the cruise team before booking to check if extensions are available for your selected dates.
Asked by
What’s the difference between the 2-day 1-night and 3-day 2-night Indochine Grand Cruise tours?
Answered by Halong Bay Cruise Team
The main difference is the duration and the number of activities included. The 3-day 2-night tour allows you to explore more destinations, like Viet Hai Village on Cat Ba Island, and enjoy additional cultural experiences and leisure time. The 2-day 1-night tour is a quicker option that focuses on Halong Bay and nearby caves, with less time spent on land-based activities.
Asked by
Can I bring my own food and drinks onboard?
Answered by Halong Bay Cruise Team
Outside food and drinks are not allowed on the Indochine Grand Cruise to ensure the quality of meals prepared onboard. However, the cruise offers a variety of delicious meals and beverages, including snacks and cocktails.
Asked by
Are there any cultural or local experiences included in the Indochine Grand Cruise itinerary?
Answered by Halong Bay Cruise Team
Yes, the cruise offers cultural activities such as a Fruit and Vegetable Carving Lesson, where you can learn traditional Vietnamese culinary art. You’ll also explore local villages and caves, immersing yourself in the natural and cultural heritage of the region.
Asked by
Can I join a cooking class during my stay on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Yes, the Indochine Grand Cruise offers a cooking lesson as part of the Fruit and Vegetable Carving activity. Here, you can learn to prepare traditional Vietnamese dishes from the talented onboard chefs. It’s a fun way to discover the local cuisine!
Asked by
Is there any nightlife or entertainment on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Yes, in the evenings, you can enjoy a variety of entertainment options like live music at the Cochinchine Lounge, board games, squid fishing, and the opportunity to socialize with other guests. It’s a relaxed, fun atmosphere after a day of exploration.
Asked by
What is the cancellation policy for the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
The cancellation policy varies depending on the booking conditions. We recommend reviewing the terms when you make your reservation or contacting the booking team for specific details about cancellations or refunds.
Asked by
Are pets allowed on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Unfortunately, pets are not allowed on the Indochine Grand Cruise for safety and comfort reasons. We recommend making alternative arrangements for your pets during the cruise.
Asked by
Is there Wi-Fi available on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Yes, the Indochine Grand Cruise offers Wi-Fi in certain areas. However, please note that the connection might be limited or intermittent due to the remote location of Halong Bay.
Asked by
Is there a kids’ club or children’s entertainment onboard the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Currently, there is no dedicated kids' club onboard. However, the cruise offers a range of activities like board games and a mini-golf course that families with children can enjoy together.
Asked by
What is the weather like in Halong Bay, and when is the best time to cruise on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Halong Bay has a tropical climate with mild winters and hot summers. The best time to cruise is from October to April, when the weather is cooler and more comfortable. The summer months can be hot and humid, but the bay is still beautiful year-round.
Asked by
How many people can fit in each cabin on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Each cabin on the Indochine Grand Cruise is designed for 2 guests. However, some cabins can accommodate extra beds for families or groups. Please let us know in advance if you need additional arrangements.
Asked by
Can I celebrate a special occasion on the Indochine Grand Cruise, like a birthday or anniversary?
Answered by Halong Bay Cruise Team
Absolutely! The Indochine Grand Cruise is a great place to celebrate special occasions. You can arrange for a personalized celebration, such as a special dinner or a cake. Just let the crew know in advance, and they’ll help make your event memorable.
Asked by
What is included in the Indochine Grand Cruise experience?
Answered by Halong Bay Cruise Team
The Indochine Grand Cruise includes luxurious accommodations, gourmet meals, guided excursions to Lan Ha Bay, kayaking, a mini golf course, and access to the jacuzzi pool. You’ll also enjoy activities like squid fishing, Tai Chi, and fruit carving lessons.
Asked by
Can I bring alcohol onboard?
Answered by Halong Bay Cruise Team
Guests are typically not allowed to bring their own alcohol, but the Indochine Grand Cruise has a well-stocked bar offering a selection of beverages, including wine, beer, and cocktails.
Asked by
Do I need to bring my own equipment for activities like kayaking or fishing?
Answered by Halong Bay Cruise Team
No, the Indochine Grand Cruise provides all the necessary equipment for kayaking, squid fishing, and other activities. Just bring your enthusiasm and a camera to capture the moments!
Asked by
Are there any restrictions or prohibited activities on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
For safety reasons, swimming outside the designated areas, diving, and disturbing wildlife are prohibited. Guests are also asked to respect the peaceful environment and avoid loud noise or disruptive behavior.
Asked by
What age group is allowed on the Indochine Grand Cruise?
Answered by Halong Bay Cruise Team
Indochine Grand Cruise welcomes guests of all ages. However, children should be accompanied by adults, and the cruise may not be suitable for very young children due to the nature of the activities and environment.
Asked by
How long is the cruise on the Lavoya Boutique Day Cruise, and how much of Halong Bay will we see?
Answered by Halong Bay Cruise Team
The Lavoya Boutique Day Cruise lasts for about 7.5 hours, taking you to various scenic spots in Halong Bay, including Sung Sot Cave, Luon Cave, Ti Top Island, and more.
Asked by
What type of safety measures are in place on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
The Lavoya Boutique Day Cruise ensures the safety of all guests with life jackets, trained crew members, first aid kits, and adherence to safety regulations. Your safety is the cruise’s top priority, and staff will brief you on safety procedures at the start of the journey.
Asked by
Will there be any language barriers on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
The cruise staff speaks both Vietnamese and English, so language should not be a barrier. Don’t hesitate to ask if you need assistance; the staff will be happy to help.
Asked by
Is it necessary to tip the crew on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
Tipping is not mandatory, but it is appreciated by the hardworking crew. If you’re satisfied with the service, you may leave a tip as a gesture of appreciation.
Asked by
Are there any activities specifically for children on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
While the Lavoya Boutique Day Cruise is primarily geared toward adults, families with children can enjoy the beautiful scenery and activities like kayaking, swimming, and a visit to Ti Top Island. Please check with us for any special programs for kids.
Asked by
Are there medical facilities available on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
The Lavoya Boutique Day Cruise is equipped with basic medical supplies for emergencies. In case of a more serious issue, the crew will assist in getting you to the nearest medical facility.
Asked by
Are there any discounts available for the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
From time to time, special promotions or discounts may be available. It's best to check our official website or contact us for any current offers or packages.
Asked by
What happens if it rains during the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
The cruise will continue as scheduled, but in case of rain, some outdoor activities like kayaking may be modified for safety. The indoor spaces, including the restaurant and reading area, offer cozy options to relax and enjoy the cruise while staying dry.
Asked by
Can I bring my pet on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
For the comfort and safety of all guests, pets are not allowed on the Lavoya Boutique Day Cruise. We recommend making other arrangements for your pets while you enjoy the cruise.
Asked by
What makes the Lavoya Boutique Day Cruise different from other cruises in Halong Bay?
Answered by Halong Bay Cruise Team
The Lavoya Boutique Day Cruise offers a more luxurious and intimate experience with its spacious 360-degree sundeck, stylish onboard amenities, and a blend of Asian-European cuisine. Plus, the activities are designed to connect you with nature, from kayaking to cooking classes, all while exploring the stunning Halong Bay.
Asked by
Are there any special offers for honeymooners or anniversaries?
Answered by Halong Bay Cruise Team
Yes, the cruise offers exclusive packages for honeymooners or couples celebrating anniversaries, including romantic dinners, room decorations, and complimentary champagne or cake.
Asked by
What is the policy for tipping staff?
Answered by Halong Bay Cruise Team
Tipping is not mandatory but is appreciated. Guests can tip individually or contribute to a general pool shared among the crew, usually collected at the end of the trip.
Asked by
What’s the best time of year to take the Grand Pioneer Cruise?
Answered by Halong Bay Cruise Team
The best time is during the fall or spring when the weather is mild, and the skies are clear, offering the most spectacular views of Halong Bay.
Asked by
Are there any discounts for group bookings or extended stays?
Answered by Halong Bay Cruise Team
Group bookings and extended stays may qualify for special discounts or perks. Contact the booking team for the latest promotions and offers.
Asked by
What kind of drinks are served at the bars?
Answered by Halong Bay Cruise Team
The bars serve a variety of drinks, including cocktails, fine wines, beers, and spirits. Guests can enjoy drinks by the pool or at the Sky Bar with panoramic views of Halong Bay.
Asked by
Is transportation to the harbor provided?
Answered by Halong Bay Cruise Team
Yes, transportation from Hanoi’s Old Quarter to Halong Harbor can be arranged at an additional cost. The journey takes approximately 2.5 hours.
Asked by
What time should I arrive for boarding?
Answered by Halong Bay Cruise Team
Boarding begins at 12:30 PM at Halong International Harbor. It’s recommended to arrive at least 30 minutes early to complete check-in procedures.
Asked by
Are there any prohibited activities onboard?
Answered by Halong Bay Cruise Team
Activities that compromise safety, such as smoking in non-designated areas, littering, or engaging in dangerous behavior, are strictly prohibited. Guests are expected to respect the rules and other passengers' privacy.
Asked by
Are pets allowed onboard?
Answered by Halong Bay Cruise Team
Unfortunately, pets are not allowed onboard the Grand Pioneer Cruise to ensure the comfort and safety of all guests.
Asked by
What are the onboard entertainment options?
Answered by Halong Bay Cruise Team
Guests can enjoy karaoke, a poker club, a cigar lounge, and live cooking demonstrations. The Sky Bar and Pool Bar are ideal for relaxing with a drink while admiring Halong Bay's views.
Asked by
Can I hold events or meetings onboard?
Answered by Halong Bay Cruise Team
Yes, the cruise has a modern conference room that can accommodate up to 30 guests, making it perfect for corporate events, meetings, or small celebrations.
Asked by
What activities are available for children on the cruise?
Answered by Halong Bay Cruise Team
The cruise features a kid’s club equipped with toys, puzzles, and games, ensuring children have a fun-filled experience. Families can also enjoy swimming or exploring caves together.
Asked by
What types of rooms are available, and do they all have ocean views?
Answered by Halong Bay Cruise Team
Grand Pioneer Cruise offers various room types, including suites and family rooms, all designed with luxury in mind. Each room features large windows or private balconies, providing breathtaking views of Halong Bay.
Asked by
What are the age restrictions for passengers?
Answered by Halong Bay Cruise Team
There are no strict age restrictions; Grand Pioneer Cruise welcomes guests of all ages. Families with children can take advantage of the kid’s club, while adults can enjoy the bars, spa, and other entertainment options.
Asked by
What activities are included in the itinerary?
Answered by Halong Bay Cruise Team
Activities include exploring the famous Sung Sot Cave, kayaking or bamboo boat rides, Tai Chi on the sundeck, squid fishing, and cooking classes. You can also enjoy the onboard facilities like the spa, swimming pool, library, and poker club.
Asked by
What sets Grand Pioneer Cruise apart from other Halong Bay cruises?
Answered by Halong Bay Cruise Team
Grand Pioneer Cruise is a 6-star luxury cruise offering an unmatched experience of elegance and sophistication. With features like two bars, a spa, a kid’s club, and over 50 spacious rooms with floor-to-ceiling glass windows, it provides stunning views of Halong Bay and premium amenities for every type of traveler.
Asked by
Should I choose a 2-day-1-night tour or a 3-day-2-night tour?
Answered by Halong Bay Cruise Team
The choice between a 2-day-1-night tour and a 3-day-2-night tour depends on your available time and preferences. The 2-day-1-night tour is ideal for those looking to quickly experience the highlights of Halong Bay, while the 3-day-2-night tour offers a deeper exploration of less-visited areas, with additional activities like trekking or visiting fishing villages.
Asked by
Are there shopping options onboard?
Answered by Halong Bay Cruise Team
Yes, the Van Don Shop offers a selection of handcrafted products, silks, jewelry, and souvenirs created by local artisans. These items reflect the cultural heritage of the region and make excellent keepsakes.
Asked by
How does Heritage Binh Chuan Cruise ensure safety?
Answered by Halong Bay Cruise Team
The cruise is equipped with modern navigation and safety systems. All staff are trained in emergency procedures, and life jackets, fire extinguishers, and lifeboats are readily available.
Asked by
Can I book spa treatments in advance?
Answered by Halong Bay Cruise Team
Yes, spa treatments at the White Lotus Spa can be pre-booked to ensure availability. Guests can choose from a range of holistic and restorative treatments.
Asked by
What excursions are included in the itinerary?
Answered by Halong Bay Cruise Team
Excursions typically include exploring caves, kayaking, visiting fishing villages, and enjoying guided tours to discover the natural and cultural wonders of Halong Bay. Detailed itineraries are shared at the time of booking.
Asked by
Can I request vegetarian or special dietary meals?
Answered by Halong Bay Cruise Team
Yes, the culinary team accommodates dietary preferences, including vegetarian, vegan, and allergen-specific meals. Guests are encouraged to inform the crew in advance for better preparation.
Asked by
Are pets allowed on the cruise?
Answered by Halong Bay Cruise Team
Unfortunately, pets are not permitted onboard to ensure the comfort and safety of all guests.
Asked by
Are there medical facilities onboard?
Answered by Halong Bay Cruise Team
The cruise is equipped with basic medical supplies and first aid kits. For emergencies, the crew is trained to handle situations promptly and can coordinate assistance from nearby medical facilities.
Asked by
Are there fitness facilities onboard?
Answered by Halong Bay Cruise Team
Yes, the cruise features a 24-hour gym with floor-to-ceiling windows, offering stunning views of Halong Bay. It’s equipped with modern fitness machines, making it easy to stay active during your trip.
Asked by
What is the cancellation policy for Heritage Binh Chuan Cruise?
Answered by Halong Bay Cruise Team
Cancellation policies vary depending on the booking terms, but generally, you may receive a full or partial refund if you cancel within a certain timeframe. It’s best to check the specific terms when booking.
Asked by
Can I book the entire cruise for a private group?
Answered by Halong Bay Cruise Team
Yes, the entire Heritage Binh Chuan Cruise can be chartered for private groups. This is ideal for corporate events, family gatherings, or exclusive celebrations, with customized itineraries and services available.
Asked by
Is the cruise suitable for special events like weddings or anniversaries?
Answered by Halong Bay Cruise Team
Absolutely! The sundeck, lounges, and private dining areas are perfect for hosting weddings, anniversaries, or birthdays. The crew can assist with personalized arrangements to make your event memorable.
Asked by
What makes Heritage Binh Chuan Cruise unique?
Answered by Halong Bay Cruise Team
The cruise blends luxury with cultural heritage, inspired by the legacy of Bach Thai Buoi, a pioneer of Vietnam's maritime history. It combines elegant design, unique cultural experiences, and high-end amenities for an unforgettable journey.
Asked by
What dining options are available on the cruise?
Answered by Halong Bay Cruise Team
Heritage Binh Chuan offers a culinary journey at Le Tonkin Restaurant, where guests can savor Vietnamese and international cuisines. There are also bars, a wine cellar, and options for poolside dining or private dinners for special occasions.
Asked by
Are there any prohibited items or activities onboard?
Answered by Halong Bay Cruise Team
For the safety and comfort of all passengers, items like firearms, explosives, illegal substances, and drones are not allowed. Activities that disturb other guests, such as loud music in shared spaces, are also discouraged.
Asked by
What should I bring for my cruise on Heritage Binh Chuan?
Answered by Halong Bay Cruise Team
It’s recommended to bring comfortable clothing, swimwear, sunscreen, and any personal items you may need. If you plan to participate in excursions or water activities, sturdy shoes and waterproof bags are also helpful.
Asked by
What type of accommodations does Heritage Binh Chuan Cruise provide?
Answered by Halong Bay Cruise Team
The cruise features 20 spacious suites, each with modern amenities and private sea-view balconies. These elegantly designed rooms are inspired by cultural heritage and offer a boutique hotel experience on the water.
Asked by
Are there any age restrictions for passengers on the cruise?
Answered by Halong Bay Cruise Team
There are no strict age restrictions, and Heritage Binh Chuan Cruise welcomes guests of all ages. However, families traveling with young children are advised to supervise them, especially in areas like the pool or during outdoor activities.
Asked by
What activities are available onboard Heritage Binh Chuan Cruise?
Answered by Halong Bay Cruise Team
Heritage Binh Chuan Cruise offers a wide range of activities for all preferences. Guests can enjoy relaxing by the La Piscine swimming pool, visiting the onboard art gallery and library, indulging in spa treatments, or working out in the panoramic gym. Additionally, there are cultural experiences, movie nights, and opportunities to explore Halong Bay through kayaking, swimming, or cave visits.
Asked by
Can I pay for extras with a credit card?
Answered by Halong Bay Cruise Team
Yes, credit cards are accepted for onboard expenses, but carrying some cash is recommended, especially for tips or smaller purchases during excursions.
Asked by
Are there any extra fees I should know about?
Answered by Halong Bay Cruise Team
Extras like drinks, spa services, and tips for the crew are not included in the cruise price. It’s a good idea to budget for these optional expenses to enhance your trip.
Asked by
Is there a swimming pool onboard?
Answered by Halong Bay Cruise Team
Yes, there’s a lovely outdoor pool on the sundeck, perfect for relaxing with a view of the bay. It’s a unique feature that adds to the luxury of the Calypso Cruise experience.
Asked by
Are pets allowed on Calypso Cruise?
Answered by Halong Bay Cruise Team
Unfortunately, pets are not allowed onboard for the comfort and safety of all passengers. If you’re traveling with a pet, it’s best to arrange alternative care for them while you enjoy the cruise.
Asked by
Can I celebrate a special occasion on Calypso Cruise?
Answered by Halong Bay Cruise Team
Of course! Whether it’s a birthday, anniversary, or honeymoon, the staff can help arrange special decorations, romantic dinners, or other surprises to make your occasion extra memorable.
Asked by
What happens in bad weather?
Answered by Halong Bay Cruise Team
If the weather is unsafe, the cruise might be rescheduled or canceled to ensure everyone’s safety. The staff will notify you in advance, and alternative options, such as a refund or rescheduling, will be offered.
Asked by
Is Wi-Fi available onboard?
Answered by Halong Bay Cruise Team
Wi-Fi is available, but please be aware that the signal might not be strong in remote areas of the bay. It’s a good chance to unplug and immerse yourself in the natural beauty around you!
Asked by
Can I book a private cabin for two people?
Answered by Halong Bay Cruise Team
Yes, every cabin on the cruise is private, making it perfect for couples or solo travelers. Some cabins even feature private balconies, ideal for enjoying the stunning sunrise or sunset views.
Asked by
How do I get to Calypso Cruise from Hanoi?
Answered by Halong Bay Cruise Team
You can book a shuttle service that takes about 2.5 hours from Hanoi to Tuan Chau Wharf. The cruise starts from there, and the staff will guide you to board the Calypso Cruise seamlessly.
Asked by
Do I need swimming experience for the water activities?
Answered by Halong Bay Cruise Team
Not at all! Life jackets are provided for kayaking, and the pool on the sundeck is a safe option for non-swimmers. You can also join activities like the sampan boat ride if you prefer to stay dry.
Asked by
What’s the difference between Ha Long Bay and Lan Ha Bay?
Answered by Halong Bay Cruise Team
Ha Long Bay is more popular and crowded, while Lan Ha Bay offers a quieter and more serene experience. The Calypso Cruise covers both, so you get to enjoy the best of each bay, from iconic karst landscapes to hidden gems.
Asked by
Can I bring my own drinks onboard?
Answered by Halong Bay Cruise Team
Yes, you can bring your own drinks, but there’s a corkage fee for alcohol. Alternatively, the onboard bar offers a wide variety of drinks to choose from, with happy hour deals for an even better experience.
Asked by
Is the food on Calypso Cruise suitable for vegetarians?
Answered by Halong Bay Cruise Team
Absolutely! The cruise offers a range of options, including vegetarian meals. If you have specific dietary restrictions, let the staff know in advance, and they’ll make sure to accommodate your needs.
Asked by
What do I need to pack for the cruise?
Answered by Halong Bay Cruise Team
It’s best to pack light, comfortable clothes, swimwear, sunscreen, a hat, and sturdy shoes for exploring caves or islands. Don’t forget essentials like a camera to capture the views and some cash for additional expenses onboard.
Asked by
Is there an age limit for passengers?
Answered by Halong Bay Cruise Team
There’s no specific age restriction, making it a family-friendly experience. However, children must be supervised during activities like kayaking or swimming to ensure their safety.
Asked by
What entertainment options are available on Calypso Cruise?
Answered by Halong Bay Cruise Team
The cruise offers a variety of activities, from evening karaoke and squid fishing to watching movies or joining a cooking demonstration led by the chef. During the day, you can enjoy kayaking, swimming, or simply relaxing on the sundeck with panoramic views of the bay.
Asked by
Are there any activities banned on Calypso Cruise?
Answered by Halong Bay Cruise Team
Yes, for safety reasons, activities like smoking indoors, bringing flammable materials, and disruptive behavior are prohibited. These rules are in place to ensure a safe and enjoyable trip for everyone onboard.
Asked by
How many cabins does Calypso Cruise have, and what are they like?
Answered by Halong Bay Cruise Team
The cruise has 20 cabins, each designed with warm wooden interiors and large windows to let in the breathtaking views of the bay. Every cabin comes with modern amenities, a private bathroom equipped with a jacuzzi, and plenty of space to make your stay as comfortable as possible.
Asked by
What makes Calypso Cruise on Halong Bay special?
Answered by Halong Bay Cruise Team
Calypso Cruise stands out for its blend of luxury and adventure. With spacious cabins featuring jacuzzis and stunning bay views, along with activities like kayaking, cave visits, and a beautiful sundeck with a pool, it offers an unforgettable experience. Whether you’re looking to relax or explore, this cruise has something for everyone.
Asked by
What happens if the weather is bad during the cruise?
Answered by Halong Bay Cruise Team
In case of severe weather, the cruise may be delayed or canceled for safety reasons. You’ll be informed promptly, and most operators offer rescheduling or refunds depending on the situation. Be sure to check the terms and conditions before booking.
Asked by
Are there any discounts for groups or early bookings?
Answered by Halong Bay Cruise Team
Yes, Oriental Sails often offers discounts for large groups, early bookings, or off-season travel. Be sure to ask about any promotions or deals when booking your cruise.
Asked by
Do I need to know how to swim to participate in the activities?
Answered by Halong Bay Cruise Team
Not at all! Activities like kayaking and visiting caves are guided and do not require swimming skills. Life jackets are provided for all water-based activities to ensure your safety.
Asked by
Is transportation from Hanoi to Ha Long Bay included in the package?
Answered by Halong Bay Cruise Team
Many packages for Oriental Sails include round-trip transportation from Hanoi to Ha Long Bay by shuttle bus or private car. It’s always a good idea to confirm this detail when booking your cruise.
Asked by
How early should I arrive at the port for Oriental Sails?
Answered by Halong Bay Cruise Team
It’s best to arrive at Ha Long International Cruise Port 30-45 minutes before the scheduled boarding time. This allows you to check in smoothly, refresh at the lounge, and avoid any last-minute stress.
Asked by
Is there entertainment in the evenings on Oriental Sails?
Answered by Halong Bay Cruise Team
Yes, evenings are lively and fun on Oriental Sails. You can try squid fishing, join a karaoke session, or simply unwind on the sundeck with a drink while enjoying the peaceful ambiance of Halong Bay at night.
Asked by
Are there safety measures in place on Oriental Sails?
Answered by Halong Bay Cruise Team
Yes, safety is a top priority. The crew provides a detailed safety briefing, and the cruise is equipped with life jackets, fire extinguishers, and other emergency equipment. Additionally, the staff is trained to handle emergencies professionally.
Asked by
What is the cancellation policy for Oriental Sails?
Answered by Halong Bay Cruise Team
The cancellation policy depends on where you book your trip, but most agencies offer flexible terms if you cancel well in advance. It’s always a good idea to review the terms and conditions carefully before making a reservation.
Asked by
Can I book private dining on Oriental Sails?
Answered by Halong Bay Cruise Team
Yes, private dining can be arranged for special occasions or if you prefer a more intimate setting. Whether it’s a romantic dinner or a family celebration, the crew can help create a unique and memorable experience.
Asked by
How big are the cabins on Oriental Sails?
Answered by Halong Bay Cruise Team
Each cabin measures 14.5 m² and features large windows that provide stunning views of the bay. With air conditioning, comfortable beds, and tasteful décor, the cabins offer a cozy and relaxing retreat during your cruise.
Asked by
Are there vegetarian or special meal options on Oriental Sails?
Answered by Halong Bay Cruise Team
Definitely! Oriental Sails is happy to accommodate dietary restrictions or preferences, including vegetarian, vegan, or allergy-sensitive meals. Just let the crew know in advance or during booking to ensure your needs are met.
Asked by
Is kayaking included in the Oriental Sails itinerary?
Answered by Halong Bay Cruise Team
Yes, kayaking is one of the highlights of the cruise, allowing you to explore the serene waters and limestone caves around Luon Cave. You can paddle at your own pace or join a guided group for a more structured experience.
Asked by
Are there any prohibited activities on Oriental Sails?
Answered by Halong Bay Cruise Team
Yes, to ensure the safety and comfort of all guests, smoking is only allowed in designated areas, and activities like bringing illegal substances or behaving disruptively are strictly prohibited. Following these guidelines helps create a relaxing environment for everyone on board.
Asked by
Can I bring my own alcohol on board Oriental Sails?
Answered by Halong Bay Cruise Team
Bringing your own alcohol is generally not allowed, but you can enjoy a wide selection of wines, cocktails, and other beverages at the bar. It’s the perfect spot to relax with a drink in hand while enjoying the stunning sunset over Halong Bay.
Asked by
What is the food like on Oriental Sails?
Answered by Halong Bay Cruise Team
The dining experience on Oriental Sails is diverse and memorable, featuring traditional Vietnamese seafood dishes alongside international cuisine. Meals are served in an elegant indoor restaurant, and dietary preferences can be accommodated if you notify the crew in advance.
Asked by
Is there Wi-Fi on Oriental Sails?
Answered by Halong Bay Cruise Team
Wi-Fi is available on board but may be limited or slow due to the remote location of Halong Bay. It’s a great opportunity to unplug and immerse yourself in the natural beauty and activities the cruise offers.
Asked by
Are there activities on board Oriental Sails for all ages?
Answered by Halong Bay Cruise Team
Absolutely! Oriental Sails offers a variety of activities to suit all age groups, including Tai Chi sessions at sunrise, squid fishing at night, cooking demonstrations, and evening karaoke. There’s also ample time to relax on the spacious sundeck or in your comfortable cabin.
Asked by
What should I pack for my trip on Oriental Sails?
Answered by Halong Bay Cruise Team
It’s best to pack light and focus on essentials such as comfortable clothing, sturdy shoes for hiking, swimwear for beach activities, and sunscreen for outdoor time. Don’t forget your camera or smartphone to capture the stunning views, and a light jacket for cooler evenings on the deck.
Asked by
Are there any age restrictions for passengers on Oriental Sails?
Answered by Halong Bay Cruise Team
Oriental Sails welcomes guests of all ages, making it a great option for families, couples, and solo travelers alike. However, parents are advised to supervise young children during activities like kayaking, hiking, or swimming to ensure safety and enjoyment.
Asked by
What makes Oriental Sails on Halong Bay special compared to other cruises?
Answered by Halong Bay Cruise Team
Oriental Sails stands out with its perfect combination of traditional design and modern luxury. With over a decade of experience, it offers 18 spacious cabins with large windows for breathtaking views, professional service, and a wide range of activities, ensuring an unforgettable journey through Halong Bay’s stunning landscapes.
Asked by
Can I cancel or reschedule my booking if my plans change?
Answered by Halong Bay Cruise Team
The cruise offers flexible cancellation and rescheduling policies, though conditions may vary depending on the booking platform. It’s best to check the terms at the time of reservation and inform the team as early as possible to accommodate changes.
Asked by
How accessible is the Sea Octopus Cruise for elderly guests or those with mobility challenges?
Answered by Halong Bay Cruise Team
The Sea Octopus Cruise is designed with comfort and accessibility in mind. While some activities, like cave exploration or climbing to Titov Island’s summit, may require moderate physical effort, guests can choose to relax on board and enjoy the views instead.
Asked by
What happens if it rains during the Sea Octopus Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
The cruise is fully equipped to handle weather changes, and activities will be adjusted as necessary for your safety and comfort. Indoor facilities like the stylish lounge and restaurants ensure you’ll still enjoy a luxurious experience even in less-than-ideal weather.
Asked by
Are there any special offers or deals for the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
The Sea Octopus often partners with Halong Bay Cruise Deals to provide exclusive packages. These deals combine luxury, adventure, and value, making it an excellent choice for an unforgettable yet budget-friendly experience.
Asked by
Can I choose between a buffet and a set menu for meals on the cruise?
Answered by Halong Bay Cruise Team
Yes, the Sea Octopus Cruise offers both buffet and set menu options, depending on your preference. You can enjoy a diverse selection of European and Asian dishes, ensuring there’s something for every palate, including freshly prepared seafood and local specialties.
Asked by
What kind of views can I expect from the sundecks on the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
The sundecks offer 360-degree panoramic views of Halong Bay, allowing you to soak in its majestic limestone karsts and emerald waters. Whether it’s sunrise, sunset, or the sparkling night lights of Halong City, the views are absolutely unforgettable.
Asked by
Is the Sea Octopus Cruise suitable for couples looking for a romantic getaway?
Answered by Halong Bay Cruise Team
Absolutely! With private VIP dining rooms, panoramic sundecks for sunset views, and cozy cabins with stunning bay vistas, the cruise creates a perfect romantic atmosphere. Couples can enjoy private dining, serene moments, and breathtaking scenery together.
Asked by
Are there any guided tours included during the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
Yes, the cruise includes guided visits to famous Halong Bay attractions like Sung Sot Cave and Titov Island. Knowledgeable guides share insights about the history and natural wonders of the bay, enriching your experience at each stop.
Asked by
How do I get to the departure point for the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
The cruise departs from Halong International Passenger Port. You can arrange private transportation or join a shuttle service from Hanoi for convenience.
Asked by
Can I bring my own drinks on the Sea Octopus Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Outside beverages are typically not allowed, but the onboard bar offers a wide selection of drinks for purchase.
Asked by
Are vegetarian or dietary options available on the cruise?
Answered by Halong Bay Cruise Team
Yes, the restaurants onboard are happy to cater to dietary restrictions or preferences with advance notice.
Asked by
Is alcohol served on the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
Yes, the bar offers a wide selection of beverages, including cocktails, wines, and spirits.
Asked by
Is there live music or entertainment on the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
Yes, the Echo Lounge & Bar offers live music in the evenings, creating a lively or relaxing atmosphere depending on your mood.
Asked by
Can I book the Sea Octopus Cruise on Halong Bay for a private event?
Answered by Halong Bay Cruise Team
Absolutely! The cruise has spacious areas, including VIP rooms and a stylish lounge, perfect for private events like parties or celebrations.
Asked by
Are there any forbidden activities on board?
Answered by Halong Bay Cruise Team
For safety reasons, smoking is restricted to designated areas, and hazardous items like fireworks or large flammable items are not allowed.
Asked by
Is there Wi-Fi on the Sea Octopus Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Yes, Wi-Fi is available, but please note that the signal may be intermittent due to the remote location in Halong Bay.
Asked by
Are there age restrictions for the Sea Octopus Cruise?
Answered by Halong Bay Cruise Team
There are no strict age restrictions. The cruise is family-friendly, offering activities for all ages, but children should be supervised during activities.
Asked by
What should I pack for the Sea Octopus Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Essentials include swimwear, sunscreen, sunglasses, a hat, comfortable shoes, and a camera to capture the beautiful scenery.
Asked by
What activities are included in the Sea Octopus Cruise itinerary?
Answered by Halong Bay Cruise Team
Activities include exploring Sung Sot Cave, kayaking or taking a bamboo boat at Luon Cave, swimming or hiking at Titov Island, and enjoying afternoon tea on board.
Asked by
Are meals included on the Sea Octopus Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Yes, all meals are included, featuring a mix of Asian and European cuisine, fresh seafood, and local specialties. You can choose between buffets or set menus at the cruise’s elegant restaurants.
Asked by
Are there vegetarian or vegan meal options available?
Answered by Halong Bay Cruise Team
Yes, our onboard chefs can prepare delicious vegetarian or vegan meals. Just let us know your dietary preferences when booking or during check-in.
Asked by
What’s the best time of year to book the Treasure Junk Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
The spring (March to May) and autumn (September to November) are ideal, with pleasant weather and clear skies for sightseeing.
Asked by
How do I get to the Treasure Junk Cruise from Hanoi?
Answered by Halong Bay Cruise Team
We offer shuttle bus transfers from Hanoi’s Old Quarter directly to the cruise harbor. It’s a comfortable ride that takes about 3.5 hours.
Asked by
Do I need to know how to swim for activities like kayaking?
Answered by Halong Bay Cruise Team
Not at all! Life jackets are provided for all water activities, and the staff ensures your safety.
Asked by
Is the Treasure Junk Cruise suitable for solo travelers?
Answered by Halong Bay Cruise Team
Yes! It’s a great way to meet fellow travelers and enjoy the serene beauty of Halong Bay, whether alone or in a group.
Asked by
Can I celebrate a special occasion on Treasure Junk Cruise?
Answered by Halong Bay Cruise Team
Absolutely! We can help organize celebrations such as birthdays, anniversaries, or even small weddings. Contact us in advance to customize your special event.
Asked by
Are there any activities or items that are prohibited on the Treasure Junk Cruise?
Answered by Halong Bay Cruise Team
Smoking indoors, loud music after designated hours, and bringing pets onboard are generally not allowed to ensure everyone’s comfort and safety.
Asked by
Is Wi-Fi available on the Treasure Junk Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Wi-Fi may be limited due to the remote location of Halong Bay, but it’s the perfect chance to unplug and enjoy nature.
Asked by
What should I do if I have motion sickness?
Answered by Halong Bay Cruise Team
The waters of Halong Bay are usually calm, so motion sickness is rare. However, if you’re prone to it, consider bringing medication or natural remedies like ginger tablets.
Asked by
Are meals included in the Treasure Junk Cruise package?
Answered by Halong Bay Cruise Team
Yes, all meals are included! You’ll enjoy delicious Vietnamese cuisine, with options for vegetarians and non-seafood eaters.
Asked by
What kind of activities can I do on the Treasure Junk Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
You can enjoy kayaking, swimming, squid fishing, Tai Chi, cooking demonstrations, and exploring floating villages and caves. There’s something for everyone!
Asked by
Which is better, the 2-day 1-night or 3-day 2-night Treasure Junk Cruise?
Answered by Halong Bay Cruise Team
The 2-day cruise is great for a quick escape, but the 3-day cruise offers more time to explore hidden spots and enjoy activities like kayaking and swimming in quieter areas.
Asked by
What should I pack for the Treasure Junk Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Comfortable clothes, swimwear, sunscreen, sunglasses, a hat, and a light jacket are great to bring. Don’t forget a camera for all those amazing views!
Asked by
Are there any age restrictions for joining the Treasure Junk Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
Not at all! The cruise is family-friendly and welcomes guests of all ages. Just let the staff know if you’re traveling with kids so they can prepare accordingly.
Asked by
What makes the Treasure Junk Cruise on Halong Bay special?
Answered by Halong Bay Cruise Team
The Treasure Junk Cruise blends traditional Vietnamese design with modern comfort, offering a unique and authentic Halong Bay experience. With elegant cabins, delicious Vietnamese cuisine, and exciting activities like kayaking and squid fishing, it’s perfect for a relaxing getaway.
Asked by
Are there any activities specifically for children on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
While the Ambassador Day Cruise doesn't have specific children’s programs, families can enjoy the scenic views, kayaking, and the glass bridge. Children can also enjoy the buffet, and the open spaces make it a fun experience for younger guests.
Asked by
Does the Ambassador Day Cruise offer transportation from hotels in Hanoi?
Answered by Halong Bay Cruise Team
Yes, the cruise offers optional transportation services from Hanoi to Halong Bay. You can book this service in advance through the cruise operator for added convenience.
Asked by
Can I upgrade my seat or booking on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
If you're looking to upgrade your booking, such as reserving a seat in a specific restaurant or a better view, you can inquire with us to check for availability and any additional charges.
Asked by
What happens if it rains during the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
The cruise operates rain or shine, and there are indoor areas like the restaurants and lounges where guests can enjoy the scenery or activities comfortably if the weather isn't favorable.
Asked by
Is there any shopping on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
The Ambassador Day Cruise has a small gift shop where you can buy souvenirs and memorabilia to remember your trip.
Asked by
Can I bring my own food and drinks on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Outside food and drinks are not allowed on the cruise, but there are two onboard bars and a buffet offering a wide selection of delicious meals and beverages.
Asked by
Is there any live entertainment on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Yes, there’s live music by an international band available on the sundeck every day except Mondays, creating a relaxing and enjoyable atmosphere.
Asked by
Are there any activities prohibited on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Activities like loud music, bringing pets, or causing disruptions to other guests are prohibited. Guests are also asked to follow safety guidelines during water activities.
Asked by
Can I book a special event or celebration on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Yes, you can book the cruise for special events like birthdays, anniversaries, or corporate events. Please contact the cruise provider for more details.
Asked by
Is smoking allowed on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Smoking is only allowed in designated outdoor areas, not inside the restaurants or indoor spaces.
Asked by
Are pets allowed on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Unfortunately, pets are not allowed on the Ambassador Day Cruise.
Asked by
What is the itinerary like for the Ambassador Day Cruise on Halong Bay?
Answered by Halong Bay Cruise Team
The itinerary includes a visit to Sung Sot Cave, Titov Island, kayaking or bamboo boat rides at Luon Cave, a buffet lunch, and live music performances, all within an 8-hour journey.
Asked by
Can I take part in any activities on the sundeck?
Answered by Halong Bay Cruise Team
Yes, the sundeck is a great place to relax, enjoy panoramic views, and participate in activities such as live music performances or sunbathing.
Asked by
Is there a bar on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Yes, the cruise has two stylish bars, one on the 3rd floor and another on the 4th floor, offering a selection of drinks.
Asked by
Can I book a private cabin on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
The Ambassador Day Cruise operates as a shared experience, so private cabins are not available. However, there are plenty of spaces for you to relax and enjoy your trip in style.
Asked by
What kind of food is served on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
The cruise offers a lavish buffet with a mix of Asian and Western cuisines, including fresh seafood, sushi, sashimi, premium pizzas, and succulent beef cuts.
Asked by
Is Wi-Fi available on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Yes, Wi-Fi is available in the restaurant and Piano Lounge areas, but please note that the connection may be interrupted due to the bay's geographical location.
Asked by
Are there any age restrictions on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
The Ambassador Day Cruise is suitable for guests of all ages. However, some activities like kayaking may have age restrictions for safety reasons.
Asked by
What activities are included on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
Activities include visiting Sung Sot Cave, hiking or swimming at Titov Island, kayaking or bamboo boat rides at Luon Cave, live music performances, and cooking classes.
Asked by
What should I bring with me on the Ambassador Day Cruise?
Answered by Halong Bay Cruise Team
We recommend bringing sunscreen, sunglasses, a hat, comfortable shoes for walking or hiking, swimwear for the Jacuzzi or swimming at Titov Island, and a camera to capture the stunning views.
Asked by
How do I get to the boarding area for the Rita Cruise?
Answered by Halong Bay Cruise Team
The boarding area for the Rita Cruise is located at Tuan Chau Marina in Ha Long Bay. We offer transfer services from Hanoi and surrounding areas to the marina. Alternatively, you can also arrange your own transportation and meet us at the designated check-in location.
Asked by
Are there any additional charges on the Rita Cruise?
Answered by Halong Bay Cruise Team
While the main services (meals, accommodation, and activities) are included in the cruise price, some optional activities, such as spa treatments, alcoholic beverages, or private excursions, may have additional charges. Please check with the cruise staff for more information.
Asked by
Can I cancel or change my booking?
Answered by Halong Bay Cruise Team
Yes, you can cancel or modify your booking, but we recommend checking our cancellation policy for details. Please note that cancellations made within a certain period before the cruise date may incur a fee.
Asked by
What makes the Rita Cruise different from other cruises in Halong Bay?
Answered by Halong Bay Cruise Team
Rita Cruise stands out with its luxurious facilities, including a fitness center, spa, karaoke room, and a swimming pool on the deck. Its modern design inspired by Italian and Indochine styles, plus private balconies in every room, makes for an unforgettable experience. Whether you're relaxing or exploring, you'll feel pampered every step of the way!
Asked by
What should I pack for a 2-day, 1-night stay on Rita Cruise?
Answered by Halong Bay Cruise Team
We recommend bringing light, comfortable clothing for daytime activities and a jacket for the cooler evening temperatures. Don’t forget swimwear for swimming and kayaking, sunscreen, and toiletries. If you plan to enjoy the spa or fitness center, bring appropriate attire for those activities as well.
Asked by
Can I go swimming and kayaking on Rita Cruise?
Answered by Halong Bay Cruise Team
Absolutely! There are plenty of opportunities for swimming and kayaking, including at Ba Trai Dao Islet and the Van Boi Beach area, where you can enjoy the clear waters of Halong Bay.
Asked by
Are there any activities on the cruise?
Answered by Halong Bay Cruise Team
Yes! Guests can enjoy Tai Chi sessions, swimming, kayaking, cooking classes, squid fishing, and more. There’s also a karaoke room, a spa, and fitness center to keep you entertained.
Asked by
Is there internet on the cruise?
Answered by Halong Bay Cruise Team
While internet access may be available, it’s limited due to the cruise’s remote location. We recommend unplugging and enjoying the beauty of Halong Bay without distractions!
Asked by
What happens if I have dietary restrictions?
Answered by Halong Bay Cruise Team
Rita Cruise can accommodate dietary restrictions with prior notice. Whether you are vegetarian, vegan, or have food allergies, the kitchen staff will make sure you have delicious meal options that suit your needs.
Asked by
Is Rita Cruise family-friendly?
Answered by Halong Bay Cruise Team
Absolutely! The cruise offers family suites and a variety of activities that everyone can enjoy, such as swimming, kayaking, and the cooking class. There’s also plenty of space to relax and enjoy family time together.
Asked by
Can I buy souvenirs on Rita Cruise?
Answered by Halong Bay Cruise Team
Yes, there’s a souvenir shop where you can buy traditional Vietnamese items, including "Ao Dai" dresses and other mementos to remember your trip.
Asked by
Are meals included on the Rita cruise?
Answered by Halong Bay Cruise Team
Yes! Both the 2-day and 3-day cruises include delicious meals, with a mix of Vietnamese fresh seafood, BBQ buffets, and vegetarian options. You’ll have breakfast, lunch, and dinner served in the elegant Lotus Restaurant.
Asked by
Should I choose the 2-day or 3-day on Rita cruise?
Answered by Halong Bay Cruise Team
The 2-day cruise offers a quick getaway, covering the highlights of Halong Bay and Lan Ha Bay. If you have more time and want to explore deeper, the 3-day cruise includes more activities, like cycling through Viet Hai village and additional opportunities for relaxation.
Asked by
What activities are not allowed on the cruise?
Answered by Halong Bay Cruise Team
To maintain a peaceful and safe environment, activities like loud music or parties, smoking in non-designated areas, and disturbing other guests are not allowed. It’s a place for relaxation, so noise levels are kept to a minimum.
Asked by
Is there an age limit for guests on the cruise?
Answered by Halong Bay Cruise Team
Rita Cruise is suitable for all ages, but certain activities like kayaking and Tai Chi may have age or physical requirements. It's always best to check with the crew if you have young children or elderly family members.
Asked by
Are there souvenir shops on Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
While there’s no shop onboard, you’ll find souvenir vendors at the pier or some of the stops during the trip. Bring some cash if you’re interested in buying keepsakes!
Asked by
Can I organize a small party on the 360-degree sundeck?
Answered by Halong Bay Cruise Team
Absolutely! The sundeck is a fantastic spot for a small celebration. Just let the crew know in advance so we can help set everything up for you.
Asked by
What happens if I miss the departure time?
Answered by Halong Bay Cruise Team
Unfortunately, the cruise departs on schedule to ensure the itinerary is followed. Please plan to arrive early to avoid missing out, and contact us immediately if you face delays so we can assist where possible.
Asked by
Is the cruise suitable for solo travelers?
Answered by Halong Bay Cruise Team
Yes, it’s perfect for solo travelers! You can meet new friends during the activities or simply enjoy some peaceful time to yourself.
Asked by
Are there any quiet spaces onboard for relaxation?
Answered by Halong Bay Cruise Team
Definitely! The reading area is perfect if you want some peace and quiet, while the 360-degree sundeck is ideal for soaking up the views in a tranquil setting.
Asked by
Can I bring my own drinks or snacks onboard?
Answered by Halong Bay Cruise Team
Outside food and drinks aren’t allowed, but don’t worry, our bar and buffet have plenty of options to keep you satisfied.
Asked by
Are life jackets provided on the cruise?
Answered by Halong Bay Cruise Team
Of course! We provide life jackets for all water-based activities to ensure everyone’s safety.
Asked by
Does Lavoya Boutique Day Cruise operate in bad weather?
Answered by Halong Bay Cruise Team
Safety comes first! If the weather is too rough, the cruise may be canceled or rescheduled. Our team will notify you as soon as possible and assist with alternative arrangements or refunds.
Asked by
Can I climb Ti Top Island if I’m not physically fit?
Answered by Halong Bay Cruise Team
The climb can be a bit challenging, but it’s worth it for the view! If it’s too much, you can always relax on the beach and enjoy the turquoise water instead.
Asked by
Is Wi-Fi available on Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
Wi-Fi might be available, but it can be spotty since you’re out in Halong Bay. It’s a great chance to disconnect and fully enjoy the scenery!
Asked by
Do I need to know how to swim to participate in the water activities?
Answered by Halong Bay Cruise Team
Not at all! We provide life jackets for kayaking and bamboo boating, so even non-swimmers can safely enjoy the experience.
Asked by
Are there any restrictions or prohibited activities on the Lavoya Cruise?
Answered by Halong Bay Cruise Team
We ask guests to avoid smoking outside designated areas and to refrain from littering. Safety is our top priority, so please follow the crew’s instructions during activities.
Asked by
Is there a bar on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
Yes, there’s a vibrant bar onboard where you can sip on cocktails, wine, or beer. It’s a great spot to unwind after a day of exploring and enjoy the stunning sunset.
Asked by
Are there vegetarian or special dietary options for lunch?
Answered by Halong Bay Cruise Team
Yes, we can cater to vegetarians or special dietary needs as long as you let us know in advance. We’ll make sure you have a great meal that fits your preferences.
Asked by
What activities are available on the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
There’s so much to do! You’ll visit beautiful caves, kayak through hidden lagoons, climb Ti Top Island for breathtaking views, and even join a cooking class to learn how to make Vietnamese dishes.
Asked by
Is lunch included on Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
Absolutely! You’ll enjoy a delicious buffet lunch featuring fresh seafood and local dishes. You can relax, eat, and soak in the beautiful views of Halong Bay while dining.
Asked by
What should I bring for the Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
You’ll need sunscreen, a hat, comfortable clothing, swimwear, and maybe a camera for those stunning views. Don’t forget personal ID for check-in and some cash in case you want to tip the staff.
Asked by
Are there any age restrictions for Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
The cruise welcomes guests of all ages, from kids to seniors! Just make sure children are supervised by adults so everyone stays safe and has a great time.
Asked by
Do I need to book in advance for Lavoya Boutique Day Cruise?
Answered by Halong Bay Cruise Team
Yes, we highly recommend booking early to secure your spot, especially during weekends and holidays. The cruise is quite popular, and spaces fill up fast!
Asked by
What time does the Lavoya Boutique Day Cruise start and end?
Answered by Halong Bay Cruise Team
The cruise begins at 9:00 AM when you check in at the pier, and it wraps up around 4:30 PM. You’ll have a full day to explore Halong Bay, enjoy delicious meals, and participate in fun activities before returning to port.
Asked by
What’s the vibe like in the evening on Catherine Cruise?
Answered by Halong Bay Cruise Team
Evenings are full of options! You can relax on the sundeck with a drink, dive into some karaoke fun, or join a poker game. If you’re looking for a more relaxed vibe, just head to the lounge or enjoy the stars from the pool area. There’s something for everyone!
Asked by
Is there enough to do onboard if I book the 2-night Catherine Cruise?
Answered by Halong Bay Cruise Team
Absolutely! Over 2 nights, you’ll have time to enjoy the spa, relax in the infinity pool, try out the karaoke room, or even play a few rounds in the poker room. Plus, you can soak up the sunsets and spend some extra time exploring the bay. It’s perfect if you want a complete Halong Bay experience!
Asked by
What kind of dining experience can I expect on Catherine Cruise?
Answered by Halong Bay Cruise Team
You’re in for a treat! Catherine Cruise offers two high-class restaurants with menus inspired by local flavors, all crafted by a professional chef. Whether you’re on the second or fourth floor, you’ll enjoy a gourmet experience that pairs beautifully with the Halong Bay views.
Asked by
Should I choose the 1-night or 2-night cruise on Catherine?
Answered by Halong Bay Cruise Team
It depends on how much time you have! The 1-night tour gives you a taste of Halong Bay’s beauty, but with 2 nights, you get a fuller experience and more time to enjoy activities like kayaking, a spa treatment, and maybe even a second sunset! If you’re looking for a relaxing getaway, the extra night is definitely worth it.
Asked by
What makes Catherine Cruise stand out from other cruises in Halong Bay?
Answered by Halong Bay Cruise Team
Catherine Cruise is all about luxury, elegance, and a unique Southeast Asian-inspired style! From the soothing design details to eco-friendly practices, it’s a blend of beauty and sustainability. You’ll feel like you’re on a floating resort, with large rooms, exquisite dining, and unforgettable views.
Asked by
Can I bring my own drinks on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Unfortunately, outside drinks aren’t allowed on board. However, the bar on the cruise offers a variety of drinks, including local beverages and cocktails. You won’t go thirsty!
Asked by
How can I make special requests, like dietary restrictions, for my trip on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Just let us know in advance! You can mention your dietary needs when booking, and the team on the Grand Pioneers Cruise will do their best to accommodate you.
Asked by
What’s the best way to get to the Grand Pioneers II Cruisedeparture point?
Answered by Halong Bay Cruise Team
Most guests take a shuttle bus from Hanoi, which is a convenient and comfortable option. You can also arrange private transfers if you prefer a more personalized experience. Just let us know your travel plans!
Asked by
Are there any age restrictions for children on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Generally, children of all ages are welcome! However, it’s good to check specific activities, as some might have age recommendations for safety reasons. Family-friendly fun is definitely a priority!
Asked by
What amenities are available for relaxation on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
We have the Himalayan Salt Stone Sauna, which offers a relaxing atmosphere using the natural healing properties of Himalayan salt. It's a wonderful way to unwind and rejuvenate during your stay!
Asked by
Is there a pool on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Yes! We have the Four Seasons Pool & Bar, which boasts a saltwater pool with an amazing view of Halong Bay. It's the perfect spot to relax, take a dip, or enjoy afternoon tea while soaking in the scenery!
Asked by
Can you tell me more about the dining experience on Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Absolutely! Dining on board features a mix of local and international cuisine, with fresh ingredients sourced from the region. You’ll enjoy meals with stunning views, making each dining experience truly memorable!
Asked by
How can I stay connected while on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
We offer Wi-Fi on board, so you can stay connected with family and friends while enjoying the beauty of Halong Bay. Just keep in mind that the signal may vary based on your location!
Asked by
Are there shopping options available on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Yes! Our Oceania Gift Shop is filled with beautiful handicrafts made by local artisans. You can find everything from silk scarves to decorative items, perfect for souvenirs or gifts!
Asked by
What’s the best way to book a spot on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
You can easily book your cruise online through our website or by contacting our customer service team. We’re here to help you with any questions and ensure you have a smooth booking experience!
Asked by
What kind of evening entertainment can I expect on board?
Answered by Halong Bay Cruise Team
We offer various evening entertainment options, including movie nights at our Oasis Cine and sometimes live music performances. It’s a cozy way to unwind after a day of exploring!
Asked by
Should I choose a 1-night or 2-night tour on Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
It really depends on your schedule! A 1-night tour is perfect if you're short on time and want a taste of Halong Bay, while a 2-night tour allows you to explore more and soak in the scenery. Plus, you’ll have more time for activities and relaxation!
Asked by
Are there any activities that are not allowed on the Grand Pioneers II Cruise?
Answered by Halong Bay Cruise Team
Yes, for the comfort and safety of all guests, activities like loud music, smoking in cabins, and any illegal substances are strictly prohibited. We want everyone to have a relaxing and enjoyable experience!
Asked by
What makes Grand Pioneers II Cruise special compared to other cruises in Halong Bay?
Answered by Halong Bay Cruise Team
Grand Pioneers Cruise combines luxury with a commitment to environmental preservation. With spacious suites and top-notch facilities, you can enjoy breathtaking views while being part of a cruise that values Halong Bay's beauty.
Asked by
Are there any restrictions on Sea Star Cruise that I should be aware of?
Answered by Halong Bay Cruise Team
Yes, there are a few rules! Smoking is only allowed in designated areas, and for safety reasons, jumping off the boat is not permitted. Also, drones are usually not allowed without prior approval.
Asked by
Is there anything I can’t bring on Sea Star Cruise?
Answered by Halong Bay Cruise Team
For safety and comfort, we ask guests not to bring any outside alcohol or illegal substances onboard. Pets are also not allowed. Other than that, pack your essentials and get ready to relax!
Asked by
What’s the cancellation policy for Sea Star Cruise?
Answered by Halong Bay Cruise Team
We understand plans can change! Our cancellation policy usually allows free cancellation up to a certain number of days before your trip, but it’s best to check directly with us or your booking provider for the most accurate details.
Asked by
Can Sea Star Cruise accommodate special dietary requests?
Answered by Halong Bay Cruise Team
Absolutely! Just let us know in advance if you have any dietary restrictions, and our chefs will prepare meals according to your needs, whether it’s vegetarian, gluten-free, or anything else.
Asked by
What makes Sea Star Cruise different from other Ha Long Bay cruises?
Answered by Halong Bay Cruise Team
Sea Star Cruise is known for its spacious cabins, friendly staff, and personalized service. We focus on giving our guests a cozy, boutique experience with smaller groups, so it’s more intimate compared to the larger boats out there.
Asked by
What activities are included on Sea Star Cruise?
Answered by Halong Bay Cruise Team
You’ll enjoy a mix of activities like kayaking, visiting caves, swimming, and taking part in a cooking class. We also offer squid fishing in the evening and tai chi in the morning. There’s always something fun to do!
Asked by
I heard there's mini golf on Sea Star Cruise. Is it really that unique?
Answered by Halong Bay Cruise Team
Yes, there’s a mini golf course onboard! It’s a fun way to spend some time, and playing with the backdrop of Ha Long Bay makes it a truly one-of-a-kind experience. There’s nothing quite like it on any other cruise in the bay!
Asked by
How spacious are the cabins on Sea Star Cruise? Are they comfortable?
Answered by Halong Bay Cruise Team
The cabins are super comfortable, and depending on the room type, they’re quite spacious too! Some even come with private balconies so you can enjoy the views in privacy. You’ll definitely feel cozy and relaxed throughout your stay.
Asked by
Can I book a special dinner or celebration on Sea Star Cruise?
Answered by Halong Bay Cruise Team
Definitely! If you’re celebrating something special, like a birthday or anniversary, just let the staff know. They can help arrange a private dinner or something extra special to make your celebration unforgettable.
Asked by
Are there any outdoor areas to relax on Sea Star Cruise besides the pool?
Answered by Halong Bay Cruise Team
Yes! There are several outdoor decks where you can just lounge and take in the amazing views. Whether you want to sunbathe or sit with a drink and watch the sunset, there’s plenty of space for that.
Asked by
Is Sea Star Cruise family-friendly? Are there activities for kids?
Answered by Halong Bay Cruise Team
Yes, it’s very family-friendly! There are plenty of activities that kids can enjoy, like the pool and mini golf. Plus, the spacious areas onboard make it easy for families to have fun together.
Asked by
I love spa treatments. Does Sea Star Cruise have a spa?
Answered by Halong Bay Cruise Team
Yes, it does! There’s a lovely spa onboard where you can unwind and enjoy some much-needed relaxation. Whether you want a massage or a facial, the spa is perfect for recharging during your cruise.
Asked by
Does the Sea Star Cruise have an outdoor pool? Can I use it anytime?
Answered by Halong Bay Cruise Team
Absolutely! The outdoor pool is perfect for a refreshing dip while enjoying the breathtaking views of Ha Long Bay. You can use it anytime during the cruise when it’s open, typically during the day when the weather’s nice.
Asked by
What should I pack for a night on the Sea Star Cruise?
Answered by Halong Bay Cruise Team
You’ll want to bring comfortable clothes, swimwear, sunscreen, and a camera for all the amazing views! The cruise provide towels, so no need to pack those. If you’re planning to kayak, don’t forget water shoes!
Asked by
What type of food is served on Sea Star Cruise? Are there vegetarian options?
Answered by Halong Bay Cruise Team
The food on Sea Star Cruise is a mix of Vietnamese and international dishes, including fresh seafood. If you’re vegetarian or have other dietary needs, just let us know in advance, and they’ll make sure you’re taken care of.
Asked by
What’s included in the price of the cruise?
Answered by Halong Bay Cruise Team
The price covers your cabin, meals, and most activities like kayaking, cooking classes, and cave tours. Some optional services, like spa treatments or alcoholic drinks, come at an additional cost, but we’ll make sure you’re aware of everything included when you book!
Asked by
Can I celebrate an anniversary or special occasion on the Ambassador Signature Cruise?
Answered by Halong Bay Cruise Team
Absolutely! We love hosting special celebrations like anniversaries, birthdays, or even proposals. Let us know in advance, and we can help organize something memorable—whether it’s a private dinner under the stars, a special cake, or some champagne to toast the occasion.
Asked by
Is there any live entertainment onboard?
Answered by Halong Bay Cruise Team
Yes! We’ve got live music in the evenings, so you can sit back with a drink and enjoy the tunes while cruising through Halong Bay. It’s a great way to relax after a day full of activities.
Asked by
Is the cruise suitable for couples or more for families?
Answered by Halong Bay Cruise Team
It’s perfect for both! Couples love the romantic atmosphere, especially during sunset on the deck, and families enjoy the fun activities like the water slide and live music. There’s something for everyone, so whether you're looking for relaxation or adventure, you’ll find it here.
Asked by
What happens if the weather isn’t good on the day of my cruise?
Answered by Halong Bay Cruise Team
We keep a close eye on the weather, and safety is always our top priority. If conditions aren’t safe to sail, we’ll either reschedule your trip or issue a full refund, depending on what works best for you. But no worries—Halong Bay weather is generally calm, and cancellations are rare.
Asked by
What’s the best time of year to book a cruise?
Answered by Halong Bay Cruise Team
Halong Bay is stunning all year round, but the best time to visit is usually from October to April when the weather is cooler and the skies are clearer. Summer is also nice if you love warmer weather, but it can be a bit humid. Just avoid the rainy season if possible, typically from June to September.
Asked by
Will I have internet access onboard?
Answered by Halong Bay Cruise Team
Yes, we’ve got Wi-Fi on board, but just a heads-up—it can be a bit spotty since we’re out on the bay. If you’re looking to disconnect from the world for a bit, this is the perfect chance!
Asked by
What kind of food is served on the cruise?
Answered by Halong Bay Cruise Team
You’re in for a treat! We offer a mix of Vietnamese and international dishes, all freshly prepared by our talented chefs. Seafood lovers will be especially happy, but there are plenty of options for everyone, including vegetarians. Let us know if you have any dietary restrictions, and we’ll make sure you're well taken care of.
Asked by
Are there any restrictions on what I can bring on board?
Answered by Halong Bay Cruise Team
We want everyone to have a safe and enjoyable time, so there are a few things we ask you not to bring. Smoking indoors isn’t allowed, and for safety reasons, no outside food or alcohol. Apart from that, just bring your essentials and enjoy your trip!
Asked by
What are the rooms like on the cruise?
Answered by Halong Bay Cruise Team
Our rooms are all about comfort and style. Think spacious, with big windows that give you incredible views of the bay. Every cabin comes equipped with contemporary comforts, including air conditioning, a private bathroom, and a comfortable bed.Some rooms even come with a private balcony where you can enjoy the view with your morning coffee.
Asked by
What should I choose: 2 days 1 night or 3 days 2 nights?
Answered by Halong Bay Cruise Team
If you’re short on time, the 2 days 1 night tour gives you a good taste of what Halong Bay is all about. But if you want to fully unwind and explore more, the 3 days 2 nights option is the way to go. You’ll get extra time for activities like visiting more spots and having more chill time on board.
Asked by
Do you have any fun activities on board?
Answered by Halong Bay Cruise Team
Absolutely! Besides the usual kayaking and swimming, it has a water slide, which is perfect if you’re looking to add some excitement to your trip. In the evenings, there’s live music where you can chill and enjoy the vibe, or you can just relax on the deck with a drink in hand while taking in the gorgeous scenery.
Asked by
What makes Ambassador Signature Cruise different from regular cruises?
Answered by Halong Bay Cruise Team
Ambassador Signature Cruise stands out for its luxury vibe and extra touches that regular cruises don't usually offer. It has a water slide for some fun in the sun and live music performances in the evening to keep you entertained. The cabins are also super spacious, and the food onboard is top-notch. It’s designed to give you a more premium and memorable experience compared to the standard cruises.
Asked by
Can we do some fishing or other water sports?
Answered by Halong Bay Cruise Team
Yes! We offer squid fishing at night, which is a fun and unique experience. You can also enjoy kayaking and swimming during the day. For safety reasons, some water sports are limited, but there’s plenty to do on and around the water.
Asked by
Do you offer any special packages for couples or honeymoons?
Answered by Halong Bay Cruise Team
Yes! We love helping couples celebrate special occasions. We can arrange honeymoon packages that include romantic dinners, spa treatments, and other thoughtful touches to make your experience unforgettable. Just let us know what you’re celebrating.
Asked by
What if I get seasick? Is the cruise stable?
Answered by Halong Bay Cruise Team
Don’t worry too much – Halong Bay’s waters are generally very calm, so seasickness is rare. Our cruise ship is also quite stable. But if you’re prone to motion sickness, you might want to bring some medication just in case, and we also have some available on board.
Asked by
How big is the Velar of the Sea Cruise?
Answered by Halong Bay Cruise Team
Velar of the Sea is a mid-sized luxury cruise with a more intimate feel. We have fewer cabins compared to larger ships, so you’ll get personalized service and plenty of space to enjoy without feeling crowded.
Asked by
Is it easy to connect with other travelers on the cruise?
Answered by Halong Bay Cruise Team
Definitely! Velar of the Sea is a warm and cozy cruise, where we foster a welcoming and social environment. We have group activities like cooking classes and evening entertainment, which are great ways to meet fellow travelers. Or, you can just strike up a conversation on deck over a drink.
Asked by
What’s the best time of year to book Velar of the Sea Cruise?
Answered by Halong Bay Cruise Team
You can enjoy the beauty of Halong Bay all year round, but the best time is from October to April when the weather is cooler and more comfortable. However, summer months can be fun too, with warmer weather perfect for swimming and outdoor activities.
Asked by
What’s the tipping policy on the cruise?
Answered by Halong Bay Cruise Team
Tipping is completely optional but always appreciated if you feel like the crew has gone above and beyond. Most guests leave tips at the end of the cruise for the crew as a whole, and there’s a tip box if you want to contribute.
Asked by
Are the cabins soundproof? Will it be noisy?
Answered by Halong Bay Cruise Team
Our cabins are well-insulated, so you’ll have a peaceful night’s sleep! We’ve designed them to minimize noise from other guests or the engine. The only thing you might hear is the gentle sound of the waves – which most people find relaxing.
Asked by
What’s the cancellation policy?
Answered by Halong Bay Cruise Team
We get it – plans can change! Our cancellation policy offers flexibility based on how early you cancel. If something comes up, just let us know as soon as possible, and we’ll do our best to assist with rescheduling or refunds.
Asked by
How do we book excursions or activities on the cruise?
Answered by Halong Bay Cruise Team
All activities like kayaking, visiting caves, or swimming are included in the cruise package. Once you’re onboard, we’ll give you the full schedule, and you can join in on whatever you like.
Asked by
Is there Wi-Fi available on the cruise?
Answered by Halong Bay Cruise Team
Yes, we provide complimentary Wi-Fi on board. However, keep in mind that the connection may be slower due to the remote locations we visit.
Asked by
What makes Velar of The Sea different from other regular cruises?
Answered by Halong Bay Cruise Team
Velar of The Sea offers a unique blend of luxury and adventure. Unlike typical cruises, we provide personalized service, stunning design, and exclusive itineraries that take you to hidden gems around the bay. Plus, our onboard dining experience is crafted by top chefs, so get ready to indulge in some amazing meals.
Asked by
Should I book a 2-day 1-night or a 3-day 2-night tour?
Answered by Halong Bay Cruise Team
It really depends on how much time you have! If you’re short on time, the 2-day 1-night option gives you a taste of the breathtaking scenery and activities. However, if you want to immerse yourself in the experience, the 3-day 2-night tour allows you to explore more destinations and enjoy leisurely activities, plus you’ll have more time to unwind.
Asked by
Are there any restrictions or things we can’t do on the cruise?
Answered by Halong Bay Cruise Team
Absolutely! To ensure everyone has a great time, we ask that you avoid bringing any outside food or drinks onboard. Additionally, smoking is only allowed in designated areas, and we kindly request you to respect our crew and fellow guests by maintaining a relaxed atmosphere.
Asked by
What makes the Amethyst Cruise a unique experience?
Answered by Halong Bay Cruise Team
The Amethyst Cruise offers a unique experience for several reasons. First, the ship is a luxurious and well-appointed cruise ship that offers a variety of activities and amenities. Second, the crew is friendly and attentive, and they are always on hand to assist guests. Third, the ship is environmentally friendly, uses renewable energy sources, and has a waste reduction program.
For more information about the Amethyst Cruise, please contact Halong Bay Cruise Deals to secure your spots or book your cruise!
Asked by
What are some things to keep in mind when visiting Halong Bay?
Answered by Halong Bay Cruise Team
Here are a few things to keep in mind when visiting Halong Bay:
● Respect the natural environment.
● Be aware of your surroundings, especially when swimming or kayaking.
● Be prepared for the occasional rain shower.
Asked by
What are the transportation options to and from the Amethyst Cruise?
Answered by Halong Bay Cruise Team
The Amethyst Cruise departs from Tuan Chau Port in Halong Bay. You can take a taxi, bus, or private car to the port.
Asked by
What are the safety procedures for the Amethyst Cruise?
Answered by Halong Bay Cruise Team
The Amethyst Cruise has a comprehensive safety program that includes life jackets, fire extinguishers, and first aid kits. The crew is trained in emergency procedures and is always on hand to assist guests.
Asked by
What are the payment options for the Amethyst Cruise?
Answered by Halong Bay Cruise Team
The Amethyst Cruise accepts cash, credit cards, and debit cards.
For more information about payment options, please visit our website or contact Halong Bay Cruise Deals to directly receive consultation from our counselors!
Asked by
What are some tips for getting the most out of my Amethyst Cruise experience?
Answered by Halong Bay Cruise Team
Here are a few tips for getting the most out of your Amethyst Cruise experience:
● Book your Halong Bay cruise spot in advance, especially if you are traveling during peak season. This will ensure that you get the best price and the room type you want.
● Make sure to wear comfortable shoes because there will be a lot of walking involved during your exploration of the large ship and its surrounding areas.
● Bring sunscreen, a hat, and sunglasses to protect yourself from the strong sun in Halong Bay, even on cloudy days.
● Be prepared to get wet, as you will be swimming and kayaking. Make sure to pack a swimsuit and a change of clothes along the Halong Bay cruise.
● Take advantage of all the activities that the cruise offers, such as the cave tours, kayaking, and swimming. This is your chance to explore Halong Bay and experience all it has to offer.
For more information about planning your Amethyst Cruise experience, please contact Halong Bay Cruise Deals.
Asked by
Can I bring food and drinks on board the Amethyst Cruise?
Answered by Halong Bay Cruise Team
You can bring light snacks on board the Amethyst Cruise. However, you are not allowed to bring strong-smelling food or alcoholic beverages. Please ask the cruise staff in advance for permission!
Asked by
Can I cancel my ticket for the Amethyst Cruise?
Answered by Halong Bay Cruise Team
You can cancel your ticket for the Amethyst Cruise up to 7 days before departure. If the guest is unable to proceed with the tour after payment, the following cancellation fees apply:
● More than 20 days before departure: No charge (full refund, transaction fee paid by guest).
● 8-15 days before departure: 50% of the total tour price.
● 5-7 days before departure: 75% of the total tour price.
● 4 days before departure: 100% of tour price.
For more information about canceling your Amethyst Cruise, please contact Halong Bay Cruise Deals to avoid unpredicted hassles.
Asked by
How much does the Amethyst Cruise cost?
Answered by Halong Bay Cruise Team
The cost of the Amethyst Cruise varies depending on the type of room and the departure time. Prices range from US $85 per person. To book your Amethyst Cruise, please visit our website or contact Halong Bay Cruise Deals now!
Asked by
Is the Amethyst Cruise suitable for couples?
Answered by Halong Bay Cruise Team
The Amethyst Cruise is also very suitable for couples. The ship has a luxurious and romantic atmosphere, making it a perfect place for couples to rekindle their love. Don’t hesitate to contact Halong Bay Cruise Deals to make your best trip with your loved ones!
Asked by
Is the Amethyst Cruise suitable for families with children?
Answered by Halong Bay Cruise Team
The Amethyst Cruise is very suitable for families with children. The ship has a children's play area with a variety of exciting activities, as well as a team of friendly staff who are ready to assist families with children. To know more about the children's play area and other family-friendly amenities, please contact Halong Bay Cruise Deals.
Asked by
How many exciting activities does the Amethyst Cruise offer?
Answered by Halong Bay Cruise Team
The Amethyst Cruise offers a variety of exciting activities for guests, including:
- Visiting famous Halong Bay caves such as Sung Sot, Luon, and Titop
- Swimming, kayaking, sunbathing
- Enjoying buffet meals with a variety of delicious dishes
- Participating in the sunset party on the sundeck or in the 4-season Jacuzzi
For more information about specific activities, please contact Halong Bay Cruise Deals.
Asked by
Is there a crew on board, or do we sail the yacht ourselves?
Answered by Halong Bay Cruise Team
There’s a full crew on board to take care of everything, including a captain, chef, and crew members to assist with activities. You’re in great hands, so you can relax and focus on having fun!
Asked by
Do you offer special packages for birthdays or celebrations?
Answered by Halong Bay Cruise Team
Yes, we love helping you celebrate! Whether it’s a birthday, anniversary, or any other special occasion, we can arrange custom decorations, cakes, and even special dining experiences to make your day extra memorable.
Asked by
What safety measures are in place on the yacht?
Answered by Halong Bay Cruise Team
Your safety is our top priority. The yacht is fully equipped with life vests, first aid kits, and trained crew members who follow strict safety protocols. We also monitor weather conditions closely to ensure a smooth and safe journey.
Asked by
Do you offer any discounts or special promotions?
Answered by Halong Bay Cruise Team
Yes, we often have seasonal promotions or early-bird discounts, so keep an eye out! Feel free to ask about any current offers when booking, and we’ll be happy to help you find the best deal.
Asked by
Are there any special performances during the voyage?
Answered by Halong Bay Cruise Team
Yes, we offer the Bay Harmony performance program where you can enjoy exclusive artistic performances and live music from Saquila’s talented artists, all while cruising through Halong Bay’s scenic waters.
Asked by
Is there any flexibility with the tour schedule?
Answered by Halong Bay Cruise Team
The schedule is fairly set to maximize your time on the water and ensure you experience all the activities. However, we do our best to accommodate any special requests – just let us know in advance!
Asked by
What activities are included on the Saquila Yacht trip?
Answered by Halong Bay Cruise Team
Onboard Saquila Yacht, you can admire the stunning views of Halong City, indulge in a Vietnamese-style lunch, and experience traditional tea culture. We also offer onboard artistic performances through our exclusive Bay Harmony program, where you’ll be immersed in music and unique local arts.
Asked by
What meals are served on board?
Answered by Halong Bay Cruise Team
Our chef prepares delicious meals throughout your journey, featuring fresh local ingredients. You can expect a mix of Vietnamese and international dishes, and we’re happy to accommodate any dietary preferences or restrictions – just let us know in advance!
Asked by
What is the best time to book a trip?
Answered by Halong Bay Cruise Team
Saquila Yacht is available year-round, but the best time for calm seas and sunny skies is between October and April. Whenever you choose to sail, we’ll ensure you have an unforgettable experience.
Asked by
Are pets allowed on Saquila Yacht?
Answered by Halong Bay Cruise Team
For the comfort of all our guests, we currently do not allow pets on board. If you have any special requests, feel free to reach out, and we’ll do our best to accommodate you.
Asked by
Can we celebrate special occasions on board?
Answered by Halong Bay Cruise Team
Absolutely! We love helping guests celebrate birthdays, anniversaries, honeymoons, or any other special occasion. Whether it’s a romantic private dinner under the stars or a surprise birthday cake, just let us know, and we’ll make sure your celebration is unforgettable.
Asked by
Do I need to bring cash, or can I pay for extras by card?
Answered by Halong Bay Cruise Team
Both options are available! You can settle your bill for any extras (such as drinks, spa treatments, etc.) in cash or by credit card. We accept Visa, MasterCard, and other major cards for your convenience.
Asked by
Is there air conditioning on the cruise?
Answered by Halong Bay Cruise Team
Yes, all our cabins and public areas are fully air-conditioned to keep you comfortable throughout your trip. You can adjust the temperature in your cabin to your liking so that you can rest comfortably after a day of exploring.
Asked by
Are there any medical services onboard in case of emergency?
Answered by Halong Bay Cruise Team
We are equipped with basic first-aid supplies and have trained staff members to handle minor medical issues. In the event of a more serious emergency, we are in contact with local authorities and medical services to ensure prompt assistance. If you have any specific medical needs, please inform us ahead of time, and we’ll do our best to accommodate.
Asked by
Can I make special requests for our trip?
Answered by Halong Bay Cruise Team
Yes, we’re more than happy to accommodate special requests, whether it’s a particular room arrangement, special dietary needs, or specific activities you’d like to focus on. We want your experience to be perfect, so feel free to let us know any preferences in advance.
Asked by
What happens if the weather is bad during my cruise?
Answered by Halong Bay Cruise Team
Safety always comes first. If the weather is not suitable for sailing, we may need to delay or cancel the cruise for your safety. In case of cancellations, we will offer alternative arrangements, such as rescheduling your cruise or a full refund.
Asked by
Are the tours guided?
Answered by Halong Bay Cruise Team
Yes, our experienced and friendly guides accompany you on all excursions, whether you’re exploring caves, visiting floating villages, or kayaking through hidden lagoons. They’re locals who know the area inside out and can provide fascinating insights into Halong Bay’s history, culture, and natural wonders.
Asked by
What kind of dining experience can I expect?
Answered by Halong Bay Cruise Team
Our onboard chefs prepare a variety of delicious dishes featuring both Vietnamese and international cuisine. You’ll enjoy fresh seafood, flavorful local specialties, and beautifully presented meals. We offer buffet-style meals as well as a la carte dining for more intimate dinners.
Asked by
Is there a minimum age requirement for the cruise?
Answered by Halong Bay Cruise Team
There is no strict minimum age for children on the cruise. However, we recommend the cruise for families with children aged 5 and above to fully enjoy the activities. For families traveling with younger children, we suggest speaking to us beforehand so we can prepare everything to ensure their safety and comfort.
Asked by
Can I customize my itinerary?
Answered by Halong Bay Cruise Team
Yes, we’re all about creating a personalized experience for our guests. If you’re booking a private or group trip, we can offer flexibility in the itinerary to suit your preferences.
Asked by
Can I pay for extras onboard with credit cards?
Answered by Halong Bay Cruise Team
Yes, most extras like drinks or additional activities can be paid for with a credit card, though it’s always good to have some cash just in case. The cruise sails through some pretty remote areas, and occasionally the card machine might not work perfectly due to signal issues, so having a little backup is a good idea.
Asked by
What kind of activities are available onboard?
Answered by Halong Bay Cruise Team
There’s no shortage of fun things to do on Venus Cruise! You can get adventurous with kayaking, swimming, and exploring hidden caves. There are also cooking classes where you can learn to make traditional Vietnamese dishes, and you can try your hand at squid fishing in the evening. If you prefer a more laid-back vibe, there are morning tai chi sessions on the deck, or you can just relax and sunbathe with a drink in hand. It’s really up to you how active or relaxed you want to be!
Asked by
How do I book a special occasion (birthday, anniversary)?
Answered by Halong Bay Cruise Team
You can inform us when booking, and they can help arrange special decorations or events such as a romantic dinner or surprise cake to celebrate your occasion.
Asked by
Is Venus Cruise child-friendly?
Answered by Halong Bay Cruise Team
Yes, Venus Cruise is suitable for families, and they offer family cabins or extra beds for children. There are also activities that children can enjoy, like swimming or cave visits.
Asked by
Are there vegetarian or special dietary options?
Answered by Halong Bay Cruise Team
Yes, Venus Cruise can accommodate vegetarian and other dietary restrictions upon request. It is recommended to inform us in advance so we can make necessary arrangements.
Asked by
Is Venus Cruise suitable for couples?
Answered by Halong Bay Cruise Team
Absolutely! Venus Cruise is a dream for couples looking for a romantic escape. The whole experience is designed with romance in mind, from the private, intimate cabins to the stunning sunset views over the bay. We even offer special packages if you’re celebrating something like an anniversary or honeymoon.
Asked by
How long is the cruise, and what are the available options?
Answered by Halong Bay Cruise Team
Venus Cruise offers two main options: the 2-day, 1-night cruise and the 3-day, 2-night cruise. If you’re short on time but still want to experience the beauty of Halong Bay, the 2-day option is perfect. But if you’re looking for a more relaxed pace and want to explore even more hidden gems, the 3-day cruise gives you that extra time to soak in the surroundings. Both are packed with activities like cave tours, cooking classes, and kayaking, so you won’t miss out either way!
Asked by
What is included in the Venus Cruise package?
Answered by Halong Bay Cruise Team
When you book a trip with Venus Cruise, you're in for an all-inclusive treat! The package generally covers your accommodation in a beautiful cabin, all your meals (breakfast, lunch, and dinner) on board, exciting activities like kayaking and squid fishing, as well as guided sightseeing tours around Halong Bay’s famous spots. Just keep in mind that drinks (like alcohol and soft drinks) and personal expenses are usually extra, so you may want to bring a little extra for those indulgences.
Asked by
What kind of meals are served on board?
Answered by Halong Bay Cruise Team
We take pride in our culinary offerings! You'll enjoy a variety of delicious meals, featuring both local and international cuisine. Special dietary needs can also be accommodated—just let us know in advance, and we’ll ensure you’re well taken care of.
Asked by
Can I bring my children on the cruise?
Answered by Halong Bay Cruise Team
Absolutely! The Azalea Cruise is family-friendly and welcomes guests of all ages. We have activities suitable for kids, making it a great choice for a family getaway. Just be sure to inform us about any special requirements for your little ones.
Asked by
How is the weather during the cruise season?
Answered by Halong Bay Cruise Team
Halong Bay enjoys a tropical climate, with the best weather typically from October to April. Summers can be hot and humid, while winters are cooler but still pleasant. We recommend checking the forecast closer to your travel date to pack accordingly!
Asked by
How can I make special arrangements for anniversaries or honeymoons?
Answered by Halong Bay Cruise Team
We love celebrating special occasions! If you're planning a surprise for an anniversary or honeymoon, just let us know when you book. We can arrange romantic dinners, flower decorations, and other personalized touches to make your experience unforgettable.
Asked by
What safety measures are in place on the cruise?
Answered by Halong Bay Cruise Team
Your safety is our top priority! The Azalea Cruise is equipped with life jackets and emergency equipment, and staff is trained to handle any situation. We conduct safety drills and briefings upon boarding to ensure everyone knows the procedures.
Asked by
Will there be internet access on the cruise?
Answered by Halong Bay Cruise Team
Yes, we provide Wi-Fi in public areas of the cruise, so you can stay connected. However, please note that connectivity may vary due to the remote nature of Halong Bay.
Asked by
What if the weather is bad?
Answered by Halong Bay Cruise Team
We completely understand that weather can be unpredictable! Rest assured, we have contingency plans in place to ensure your safety and comfort. If the weather doesn’t cooperate, we’ll adjust activities accordingly while still ensuring that your experience remains enjoyable and memorable.
Asked by
Are there activities for couples specifically?
Answered by Halong Bay Cruise Team
Yes, indeed! We love creating romantic experiences for couples. Whether it’s a candlelit dinner at sunset or a serene private excursion to explore the stunning surroundings, we aim to make every moment special. Just let us know if you have something specific in mind.
Asked by
Can I choose my cabin location?
Answered by Halong Bay Cruise Team
Absolutely! While we always do our best to accommodate your preferences, specific cabin assignments are based on availability. Just let us know what you have in mind when booking, and we’ll try our best to make it happen.
Asked by
What should I do if I lose something or have a problem with my cabin?
Answered by Halong Bay Cruise Team
Report any issues with your cabin or lost items to the guest services or reception desk immediately. The cruise staff will assist in resolving problems and help locate lost belongings.
Asked by
Are there any specific requirements for international travelers?
Answered by Halong Bay Cruise Team
International travelers may need to meet visa requirements, carry necessary travel documents, and adhere to specific health regulations for the countries visited. Verify any requirements with us and relevant authorities before departure.
Asked by
How do I handle any special requests or needs during the cruise?
Answered by Halong Bay Cruise Team
Inform us of any special requests or needs, such as accessibility requirements or special accommodations, at the time of booking. We will make every effort to accommodate your needs, but advance notice is essential for proper arrangements.
Asked by
What are the standard cabin amenities on the Velar of The Sea Cruise?
Answered by Halong Bay Cruise Team
Standard cabin amenities typically include comfortable bedding, private bathroom, air conditioning, and storage space. Some cabins may also feature a TV, minibar, and complimentary toiletries. Check the specific cabin details on our website for additional features.
Asked by
How do I handle emergencies or urgent situations on the cruise?
Answered by Halong Bay Cruise Team
In the event of an emergency or urgent situation, contact the ship's crew immediately. The cruise staff is trained to handle emergencies and can provide assistance or guidance as needed.
Asked by
What should I do if I have a complaint or issue during the cruise?
Answered by Halong Bay Cruise Team
If you encounter any issues or have complaints, report them to the cruise staff or guest services immediately. They are trained to address concerns and ensure your comfort and satisfaction throughout the cruise.
Asked by
Can I make changes to my booking after it has been confirmed?
Answered by Halong Bay Cruise Team
Changes to your booking may be possible but can depend on availability and may incur fees. Contact us as soon as possible to discuss any modifications you need to make.
Asked by
Can I bring my own food and beverages on the cruise?
Answered by Halong Bay Cruise Team
Bringing your own food and beverages is generally not allowed on the cruise. The cruise provides various dining options onboard, including meals and drinks.
Asked by
What types of dining options are available on the cruise?
Answered by Halong Bay Cruise Team
The Velar of The Sea Cruise usually offers a variety of dining options, including buffet-style meals and themed dining experiences. Dietary preferences and special requests can often be accommodated with prior notice.
Asked by
What happens if the weather affects the cruise itinerary?
Answered by Halong Bay Cruise Team
If weather conditions impact the cruise itinerary, the cruise will make adjustments as needed to ensure safety and comfort. Changes might include altered ports of call or schedule modifications, and guests will be notified of any updates.
Asked by
Can I request a specific cabin location or type?
Answered by Halong Bay Cruise Team
Yes, you can request a specific cabin location or type at the time of booking. While we will do their best to accommodate your preferences, requests are subject to availability and cannot be guaranteed.
Asked by
How can I make special requests for celebrations or special occasions?
Answered by Halong Bay Cruise Team
If you have a special request, such as a celebration or event, notify us at the time of booking. We can assist with arrangements like decorations, cakes, or personalized experiences to make your occasion memorable.
Asked by
What safety measures are in place on the Velar of The Sea Cruise?
Answered by Halong Bay Cruise Team
The Velar of The Sea Cruise adheres to strict safety regulations, including life jackets, lifeboats, and emergency drills. Crew members are trained in safety procedures to ensure passenger well-being throughout the voyage.
Asked by
What kind of activities and excursions are available?
Answered by Halong Bay Cruise Team
Activities and excursions may include guided tours of local attractions, water sports, cooking classes, and cultural experiences. The specific options will be detailed in your cruise itinerary, and you can usually book additional excursions on board.
Asked by
Are there any special arrangements for dietary restrictions?
Answered by Halong Bay Cruise Team
Yes, most cruises can accommodate dietary restrictions and preferences, such as vegetarian, vegan, or gluten-free diets. Be sure to inform us of your dietary needs in advance so we can make the necessary arrangements.
Asked by
What should I pack for the cruise?
Answered by Halong Bay Cruise Team
Pack casual, comfortable clothing suitable for warm weather and outdoor activities. Don't forget swimwear, sunscreen, a hat, and a light jacket for cooler evenings. Also, bring any necessary personal items and medications.
Asked by
What types of cabins are available on the Velar of The Sea Cruise?
Answered by Halong Bay Cruise Team
The Velar of The Sea Cruise offers a variety of cabin options, ranging from standard cabins to luxury suites. Each cabin type varies in size and amenities, so you can choose one that best fits your preferences and budget.
Asked by
What is included in the price of the Velar of The Sea Cruise?
Answered by Halong Bay Cruise Team
The price for the Velar of The Sea Cruise typically includes accommodation in a comfortable cabin, all meals (breakfast, lunch, and dinner), guided tours and activities, and access to onboard facilities. However, it’s always best to confirm specific inclusions with us as offerings can vary.
Asked by
What types of activities are available on the Velar of The Sea cruise?
Answered by Halong Bay Cruise Team
Activities include exploring Halong Bay, kayaking, swimming, cooking classes, and evening entertainment. Specific activities may vary based on the cruise itinerary.
Asked by
Are meals included in the cruise package?
Answered by Halong Bay Cruise Team
Yes, the cruise package includes all meals during your stay. You can enjoy a variety of gourmet dishes prepared by the onboard chefs.
Asked by
Is transportation provided to and from the cruise?
Answered by Halong Bay Cruise Team
To help the tourist feel comfortable, Velar of The Sea Cruise Cruise all use luxury vans in transfer from Hanoi. Confirm the details when booking to ensure you have the correct arrangements.
Asked by
What is the maximum number of passengers per cabin?
Answered by Halong Bay Cruise Team
Each cabin is designed for 3 passengers. If you are traveling with more people, consider booking multiple cabins or inquire about any available suites that may offer additional space.
Asked by
What entertainment options are available on board?
Answered by Halong Bay Cruise Team
The Catherine cruise offers various entertainment options including Kayaking, squid fishing, and cooking class. Specific activities may vary, so check the itinerary for details.
Asked by
How can I provide feedback or a review after my cruise?
Answered by Halong Bay Cruise Team
Feedback can usually be provided through our cruise website, by email, or through review platforms. Your input helps improve future guest experiences.
Asked by
Are there any age restrictions for passengers?
Answered by Halong Bay Cruise Team
There are generally no strict age restrictions, but the cruise is designed with adults in mind. Children are welcome, but it's essential to be supervised carefully by adults.
Asked by
What is the best time of year to book the Catherine Cruise?
Answered by Halong Bay Cruise Team
The ideal time to book is from September to April when the weather is generally pleasant and suitable for cruising. The peak season is during holidays and special events, so booking early is recommended.
Asked by
What happens if the weather affects the planned itinerary?
Answered by Halong Bay Cruise Team
The cruise staff will adjust the itinerary as needed to ensure safety and enjoyment. They will keep you informed about any changes and offer alternative activities if required.
Asked by
Can I arrange a special celebration or event on the cruise?
Answered by Halong Bay Cruise Team
Yes, the cruise can accommodate special celebrations such as anniversaries or birthdays. Contact us in advance to discuss your plans and make arrangements.
Asked by
Is the cruise suitable for families with children?
Answered by Halong Bay Cruise Team
The Catherine Cruise is generally more geared toward couples and adults, but children are welcome. Contact us to check for specific amenities or activities for families.
Asked by
What types of cabins are available on the Catherine Cruise?
Answered by Halong Bay Cruise Team
The Catherine Cruise offers various cabin types, including deluxe cabins and suites, each designed for comfort and relaxation. Details on cabin options can be found on our website or by contacting our customer service.
Asked by
Is there a dress code for dining on the cruise?
Answered by Halong Bay Cruise Team
Smart casual attire is recommended for dining. However, there are no strict dress codes, so you can dress comfortably.
Asked by
What amenities are included on the Catherine Cruise?
Answered by Halong Bay Cruise Team
The Catherine Cruise offers a range of amenities including comfortable cabins, a sun deck, a spa, a restaurant with gourmet meals, and various activities such as kayaking and cooking classes.
Asked by
How do I make a reservation?
Answered by Halong Bay Cruise Team
Reservations can be made through our official website, by contacting our customer service. Early booking is recommended to secure your preferred dates.
Asked by
Can special dietary needs be accommodated?
Answered by Halong Bay Cruise Team
Yes, the cruise can accommodate special dietary needs. Please, inform the cruise line of any specific requirements when making your reservation.
Asked by
Are there any specific requirements for booking a cabin?
Answered by Halong Bay Cruise Team
Hi Alice, no specific requirements are needed for booking, but we recommended booking in advance to ensure availability, especially during peak seasons. Best regards.
Asked by
What should I pack for a Dragon Bay Cruise?
Answered by Halong Bay Cruise Team
You should pack comfortable clothing, sunscreen, a hat, and a swimsuit. You should also pack a camera to capture the stunning scenery of Halong Bay.
Asked by
What are the dining options on Dragon Bay Cruise?
Answered by Halong Bay Cruise Team
Dragon Bay Cruise offers a variety of dining options, including:
The Dragon Restaurant: This restaurant serves international cuisine in a fine-dining setting.
The Sun Deck Bar: This bar offers a variety of drinks and snacks, with stunning views of Halong Bay.
The In-Room Dining: Guests can also order room service from the comfort of their own cabin.
Asked by
What are the different types of cabins available on Dragon Bay Cruise?
Answered by Halong Bay Cruise Team
Dragon Bay Cruise offers a variety of cabins to choose from, including:
Deluxe Cabins: These cabins are spacious and comfortable, with a private balcony and stunning views of Halong Bay.
Suites: These cabins are even more spacious and luxurious, with a private balcony, a living area, and a bathroom with a bathtub.
The Dragon Suite: This is the most luxurious cabin on the cruise, with a private balcony, a living area, a dining area, and a bathroom with a bathtub and a rain shower.
Asked by
What are the visa requirements for Essence Grand Cruise?
Answered by Halong Bay Cruise Team
Citizens of most countries can obtain a visa on arrival in Vietnam. However, you should check with your nearest Vietnamese embassy or consulate to confirm the visa requirements for your country.
Asked by
What is the cancellation policy for Essence Grand Cruise?
Answered by Halong Bay Cruise Team
The cancellation policy for Essence Grand Cruise varies depending on the time of year. Cancellations made more than 60 days before the cruise are subject to a 10% cancellation fee. Cancellations made within 60 days of the cruise are subject to a 50% cancellation fee. Cancellations made within 30 days of the cruise are non-refundable
Asked by
What is the best time to go on an Essence Grand Cruise?
Answered by Halong Bay Cruise Team
The best time to go on an Essence Grand Cruise is from March to May and from September to November. The weather is warm and sunny during these months, with little rain.
Asked by
Can I have birthday celebrations on cruise? Or room decoration for honeymoon/wedding anniversary?
Answered by Halong Bay Cruise Team
Tourists can celebrate their birthdays on cruise and Essence Grand Cruise staff will assist you. You will also receive a free birthday cake (You should notify the cruise in advance so the staff can prepare it).
If you are going on your honeymoon/wedding anniversary, Essence Grand Cruise staff will assist you in decorating the room including flowers, cakes, and beautiful swans made of towels. (You should notify the cruise in advance so the staff can prepare it).
Asked by
Some higher-class cabins have special privileges for premium suites, what are they? Which cabin types are provided with these privileges?
Answered by Halong Bay Cruise Team
The 3 cabin categories Essence Suite, Oceania, and Owner's Suite have premium suite privileges.
For detailed information about the premium suite of each cabin type, please contact us for answers. We are pleased to assist you!
Asked by
Are the drinks free? Can we bring our own drinks? What time does the bar close?
Answered by Halong Bay Cruise Team
On the Essence Grand Cruise, the welcome drink is free and all other drinks cost money.
You need to pay an additional fee if you bring drinks on board.
The bar closes at 10 pm so you can enjoy a drink before then.
Asked by
What time does the kid's club open/close and are parents allowed to join with the kids?
Answered by Halong Bay Cruise Team
Kid's Club is open from 7 am to 11 pm.
Parents can choose to freely play with their children at the Kid's club or let the cruise's staff help look after the children, while parents can freely participate in other interesting activities on the Essence Grand Cruise.
Asked by
Is the pool heated when the weather is cold?
Answered by Halong Bay Cruise Team
Yes, because this is a 4-season swimming pool, the pool temperature is maintained at a comfortable level regardless of the weather. Tourists can comfortably relax in Essence Grand Cruise's luxurious swimming pool throughout the trip.
Asked by
Are there any fun activities/ amenities on cruise and are they free? (swimming pool, poker, table soccer, kid’s club, karaoke, 3D golf)
Answered by Halong Bay Cruise Team
We have lots of fun activities on Essence Grand Cruise
Free activities include: Tai chi, fitness gym, four seasons and saltwater swimming pool, poker, table soccer and kid's club.
Paid activities include: Karaoke, cigar & wine lounge, use of conference facilities, 3D golf simulator.
Asked by
Do the cabins have bathtub/balcony?
Answered by Halong Bay Cruise Team
Except for Ocean suite and Ocean suite triple, the remaining cabins all have private balconies of varying widths. Only the Oceania suite and Owner's suite have a private bathtub. Because we want to protect the environment, save water and reduce the weight of the ship, Essence Grand Cruise does not have too many bathtubs.
Asked by
What are the places to visit in a 2D1N/3D2N itinerary?
Answered by Halong Bay Cruise Team
In the 2 days 1-night Essence Grand Cruise itinerary, we will visit destinations: Hanoi, Halong Bay, Sung Sot Cave, Luon Cave
In the 3 days 2 nights, in addition to the above places, we also visit Lan Ha Bay and Pearl Farm.
Asked by
Are vegetarian/Indian food available on the cruise?
Answered by Halong Bay Cruise Team
While Essence Grand Cruise does not have a dedicated Indian menu, we do offer several vegetarian dishes that may be of interest to you.
Asked by
Are there connecting cabins for family groups?
Answered by Halong Bay Cruise Team
Yes, cabin classes on Essence Grand Cruise including Ocean balcony suite/ Veranda/ Executive. All have connecting cabins for family groups
Asked by
Can I celebrate a special occasion during the cruise, and how can I make arrangements for that?
Answered by Halong Bay Cruise Team
Yes, you can celebrate a special occasion, and we have services to upgrade your experience. To make arrangements, please email us your details and how you'd like to celebrate your special day, and we'll prepare accordingly.
Asked by
What's the procedure for returning to Hanoi after the cruise ends?
Answered by Halong Bay Cruise Team
The return transfer to Hanoi Old Quarter is included in the cruise package, and you'll be comfortably transported back. Please contact Halong Bay Cruise Deals if there are any issues to ensure your safe transport.
Asked by
Should I expect a good Indian menu and what are some examples of dishes served?
Answered by Halong Bay Cruise Team
Yes, you'll enjoy authentic Indian cuisine on our vessel, including dishes like Thayir Vadai, Masala Chai, Onion Pakoda, and Masala Tea. If you have specific food requirements, please inform Halong Bay Cruise Deals in advance, and we will ensure you have a satisfying dining experience.
Asked by
What is the cancellation policy for Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
Full refunds are issued for cancellations made at least 48 hours before the selected activity date. Please contact Halong Bay Cruise Deals to get secure payment.
Asked by
Are there age restrictions for passengers on the cruise?
Answered by Halong Bay Cruise Team
There are no specific age restrictions, and guests of all ages are welcome. Children aged 0-3 can join free of charge. However, remember to inform us to verify the information!
Asked by
What are the safety measures and standards on board Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
We have strict safety measures and standards in place to ensure the well-being of our guests. Safety is our priority.
Asked by
Can I participate in the bamboo boating experience, and is it safe?
Answered by Halong Bay Cruise Team
Yes, you can enjoy the bamboo boating experience when visiting Titop Island. It's a safe and enjoyable activity.
Asked by
What attractions will I visit during the cruise itinerary?
Answered by Halong Bay Cruise Team
The Omkara Halong Indian Day Cruise itinerary includes visits to Sung Sot Cave (Surprising Cave), Luon Cave, and Titop Island, where you can enjoy the beauty of these natural wonders. There are more things to explore, let’s come and firsthand experience!
Asked by
Can I bring my own drinks or beverages on board Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
Unfortunately, we do not allow single-use plastics on board, but you can purchase drinks and beverages from our onboard facilities.
Asked by
Can you accommodate dietary restrictions or special dietary preferences for meals on the cruise?
Answered by Halong Bay Cruise Team
Yes, we can accommodate dietary restrictions or special preferences. If you have specific requirements, please inform Halong Bay Cruise Deals in advance, and we will ensure you have a satisfying dining experience.
Asked by
What's included in the cruise package, and what's not included?
Answered by Halong Bay Cruise Team
The cruise package includes a 6-hour cruise with sightseeing, return transfers from Hanoi Old Quarter, an authentic Indian buffet lunch, entrance fees, an English-speaking guide, swimming, climbing, kayaking or bamboo boat, and afternoon Indian Masala Chai and snacks. Exclusions are drinks, tips, and other personal expenses.
Asked by
Are there specific dates for the cruises, or can I choose any date that suits my schedule?
Answered by Halong Bay Cruise Team
We have scheduled cruise dates, but you can also request a private cruise on a date that suits your schedule. Just let Halong Bay Cruise Deals know your preferences.
Asked by
How to book a cabinwith Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
To book a cruise cabin with Omkara Halong Indian Cruises, you can contact Halong Bay Cruise Deals, and we will guide you through the booking process. We'll need some basic information from you, and we'll assist with the reservation.
Asked by
What are the dining options on board the Cozy Bay Premium Cruise?
Answered by Halong Bay Cruise Team
Cozy Bay Premium Cruise offers a delightful dining experience with a variety of Vietnamese and international dishes. Our onboard chefs can accommodate dietary restrictions and preferences with advance notice. Whether you're vegetarian, have food allergies, or have special dietary requests, our culinary team will do their best to provide suitable options.
Asked by
Is there a children's menu available during meals on the tour?
Answered by Halong Bay Cruise Team
Yes, there is a children's menu available during meals. If your child has dietary restrictions or allergies, please inform us in advance, and we will do our best to accommodate their needs.
Asked by
What are the specific activities and attractions included in this tour for children and families?
Answered by Halong Bay Cruise Team
The tour offers a variety of activities suitable for both children and families in the Cozy Bay Premium Cruise Day Trip itinerary. These activities may include visits to Surprising Caves, Tiptop Island, kayaking, and more. Families can enjoy exploring the stunning natural beauty of Halong Bay together.
Asked by
Is there a maximum number of children that can be accommodated per adult?
Answered by Halong Bay Cruise Team
Currently, there is no fixed limit on the number of children each adult can bring. However, advance notification is recommended to ensure sufficient seating for all.
Asked by
Are there age-appropriate activities or facilities for children on the tour?
Answered by Halong Bay Cruise Team
The tour program may include age-appropriate activities for children, but you should contact us in advance to learn more about these activities and consider whether they are suitable for your child's age.
Asked by
How do I book tickets for my children under 5?
Answered by Halong Bay Cruise Team
Children under 5 years old are free of charge and do not require a ticket. However, you should inform us about the number of children in your reservation to ensure appropriate seating.
Asked by
What is included in the "Sunset Party"?
Answered by Halong Bay Cruise Team
The Sunset Party includes red wine, a selection of tea, cakes, shrimp chips, and fresh fruits, creating a delightful evening experience against the backdrop of a beautiful sunset.
Asked by
How can I get more information or make a reservation for Cozy Bay Premium Cruise?
Answered by Halong Bay Cruise Team
For additional information and reservations, you can contact Halong Bay Cruise Deals, where you will receive detailed information about the cruise, available itineraries, and booking options. Feel free cause we are willing to answer any of your requests!
Asked by
What facilities are available on board the Cozy Bay Premium Cruise?
Answered by Halong Bay Cruise Team
The facilities on board include restaurants, a smoking area, air conditioning, currency exchange services, and multilingual staff who speak both English and Vietnamese. There's also a bar for your convenience.
Asked by
Is kayaking available on the Cozy Bay Premium Cruise journey?
Answered by Halong Bay Cruise Team
Yes, you can go kayaking or take a bamboo boat in Luon Cave to explore the beautiful lagoon with your family or friends. The cruise also offers kayaking around the cave region to explore the bay and witness the wild nature.
Asked by
Are there any special arrangements or upgrades available for celebrating special occasions on the cruise?
Answered by Halong Bay Cruise Team
Absolutely! We are delighted to help you make your special day even more memorable. To prepare for your celebration, please email us with details about the date of your booking and how you would like to celebrate your special occasion. Halong Bay Cruise Deals can discuss available services and upgrades to enhance your experience.
Asked by
Can you tell me more about the pool and its facilities on the cruise?
Answered by Halong Bay Cruise Team
Our cruise offers an outdoor pool and a relaxing area on the sundeck. The pool provides a refreshing swimming experience, and the sundeck is a fantastic spot for sunbathing and taking in the breathtaking views of Halong Bay.
Asked by
What are the available meal options and dietary considerations on the cruise?
Answered by Halong Bay Cruise Team
You can inquire about meal options and discuss any dietary restrictions or preferences with the cruise to ensure a satisfying dining experience.
Asked by
Can you tell me more about the large sundeck, gym, golf course, and swimming pool on the cruise?
Answered by Halong Bay Cruise Team
The large sundeck provides a unique dining experience with panoramic views. The cruise offers a gym and golf course, which is a rare feature. The swimming pool, located on top of the cruise, offers a stunning view of Halong Bay.
Asked by
What is not included in the cruise package?
Answered by Halong Bay Cruise Team
Exclusions from the package are airfares and hotels, visa arrangements, massage services, beverages, tips, personal expenses, and all other services not clearly mentioned in the inclusions.
Asked by
What is included in the cruise package?
Answered by Halong Bay Cruise Team
The cruise package includes a welcome drink, cruise itinerary and program, entrance and sightseeing fees for mentioned visits, an in-house English-speaking tour guide, luxurious cabins and suites, meals, kayaking, conference equipment (for charter bookings), insurance, taxes, and service charges.
Asked by
What is the cancellation policy?
Answered by Halong Bay Cruise Team
The cancellation policy varies based on the number of cabins booked. You should be aware of the specific cancellation charges based on the timing of the cancellation. Feel free to ask Halong Bay Cruise Deals more about any policy.
Asked by
What is the payment policy for the cruise?
Answered by Halong Bay Cruise Team
Full payment is required once the booking is confirmed, and cabins may be subject to cancellation and resale if the deposit is not received within the specified option period. Please contact Halong Bay Cruise Deals to get secure payment.
Asked by
Is there a child policy for the cruise?
Answered by Halong Bay Cruise Team
Yes, there is a child policy in place with specific considerations for infants, children aged 5-11, and those over 12 years old. It's important to review this policy when booking with children. Don’t hesitate to contact Halong Bay Cruise Deals to refer to detailed information.
Asked by
Is Wi-Fi available on the cruise?
Answered by Halong Bay Cruise Team
Yes, free Wi-Fi is available in all rooms and public areas on the cruise.
Asked by
What are the highlights of the Indochine Premium Halong Cruise?
Answered by Halong Bay Cruise Team
Some highlights of the cruise include a large sundeck for dining with a panoramic view, a gym and golf course, a deluxe wine and cigar cellar, and a swimming pool on top of the cruise for relaxation.
Asked by
Is the cost for onboard insurance included, and what does it cover?
Answered by Halong Bay Cruise Team
Yes, onboard insurance is included in the package, but you should inquire about the specific coverage and terms of the insurance.
Asked by
Are there any additional fees or charges I should be aware of before booking?
Answered by Halong Bay Cruise Team
While the Crown Legend Cruise package includes many services, you should be aware of any additional fees or charges that may apply for services not explicitly mentioned in the inclusions. Please contact Halong Bay Cruise Deals to refer to detailed information.
Asked by
Can I pay for any of the excluded services on board, or should I arrange them in advance?
Answered by Halong Bay Cruise Team
Some excluded services may be available for purchase on board, but it's advisable to arrange them in advance to ensure availability. However, please remember to contact Halong Bay Cruise Deals to confirm more detailed information.
Asked by
What is the cancellation and refund policy of the cruise?
Answered by Halong Bay Cruise Team
he cancellation and refund policy varies, so it's essential to review the specific terms and conditions outlined in your booking. Please keep in touch with Halong Bay Cruise Deals to guarantee your rights as well as refer to more detailed information.
Asked by
What should I prepare before embarking on a Crown Legend Cruise trip?
Answered by Halong Bay Cruise Team
You should prepare essentials such as travel documents, clothing for different weather conditions, and any personal items you may need during the trip.
Asked by
Are there safety measures in place on the cruise?
Answered by Halong Bay Cruise Team
Yes, the cruise provides safety measures, including life jackets and 24-hour security services.
Asked by
What languages are spoken by the staff on the cruise?
Answered by Halong Bay Cruise Team
The staff can communicate in both English and Vietnamese.
Asked by
What activities are available on the Crown Legend Cruise?
Answered by Halong Bay Cruise Team
The cruise offers various engaging activities, including cooking demonstrations, kayaking, swimming, bamboo boat rides, hiking, and cultural experiences, depending on your chosen itinerary.
Asked by
Can I create my own itinerary?
Answered by Halong Bay Cruise Team
Customized itineraries may be possible depending on availability and special requests. At present, there are 2 kinds of itineraries including the Crown Legend Cruise 2 Days 1 night and the Crown Legend Cruise 3 Days 2 nights. If you have any other special requests about the itinerary, please contact Halong Bay Cruise Deals or the cruise staff in case you are already on the cruise trip.
Asked by
What dining services are offered on Crown Legend Cruise?
Answered by Halong Bay Cruise Team
The cruise offers a wide range of dining options with a menu featuring both local and international cuisine. You can enjoy buffet meals and à la carte dining.
Asked by
Should I make reservations in advance, or can I book directly upon arrival?
Answered by Halong Bay Cruise Team
It's recommended to make reservations in advance to secure your spot, especially during peak tourist seasons.
Asked by
How Much Should I Tip?
Answered by Halong Bay Cruise Team
The tip for driver, cruise staff or any other service is optional based on your experience. Please note that it is not included in the tour fee.
Asked by
Does the cruise have Wi-Fi?
Answered by Halong Bay Cruise Team
Yes, it does. The Wi-Fi system is modern and fully equipped on the boat. However, please note that the Internet connection may be unstbale some times due to the weather.
Asked by
Is There a Dress Code on Omkara Cruise Ships?
Answered by Halong Bay Cruise Team
No, it is not. But you are recommended to wear light and comfortable clothing (preferably dri-fit material) so it will be more convinient during the activies on Omkara Cruise.
Asked by
I am vegetarian. Do you have a special menu for me?
Answered by Halong Bay Cruise Team
Absolutely. Omkara Cruise not only offers authentic Indian cuisine, but also have a special menu for vegeterians so that all the guests can enjoy the cruise tour in the most comfortable way. For more information about Omkara's menu and other features, you can check our blog here.
Asked by
Is there an extra fee for kayak activities?
Answered by Halong Bay Cruise Team
Kayaking activity is already included in the tour package for the Omkara Halong Indian Cruise. However, you must pay for other drinks, beverages, tips, personal expenses, and other services that not mentioned in the itinerary.
Please see "Inclusions & Exclusions" for more details or contact us for easier consultance!
Asked by
Do you have a doctor or medical service on the boat?
Answered by Halong Bay Cruise Team
Thank you for your concern! Omkara Halong Indian Cruise does not have a doctor available onboard, but all of our ships are equipped with First Aid Kits and basic medicine.
If there is a serious medical emergency, the satff will support you immidiately and take you back to the harbor. We can take you to the nearest hospital within 01 hour.
Asked by
What Can I Bring with Me on the Omkara Ship and What Items are Prohibited?
Answered by Halong Bay Cruise Team
You are recommended to bring: sunglasses, sunblock, a wide-brim hat, insect repellents, swimming suites (in summer) or warm clothes (in winter), your original passport, and your camera to save your memorable time at Halong Bay!
Remember that single-use plastics are not allowed when visiting Halong Bay. Hope that our answer will help you bring the perfect luggage for your Halong Bay holiday!
Asked by
What is included in the cost of the cruise?
Answered by Halong Bay Cruise Team
The Omkara Halong Indian Cruise Tour includes 06-hour cruise on Halong Bay visit Sung Sot Cave, Luon Cave, Titov Island, Return Transfer from Hanoi Old Quarter, Authentic Indian Buffet Lunch and all entrance fees for sightseeing as mentioned. Moreover, English-speaking guide is provided during the tour. Swimming, climbing, kayaking or bamboo boat as well as the special Afternoon Indian Masala Chai & Snacks are covered.
Asked by
What about the cancellation policy of Omkara Cruise?
Answered by Halong Bay Cruise Team
About cancellation policy of cruise tour, if you make the cancelation 5-7 days before departure, you’ll be fined 100% of the total contract value. For more details,please read our terms and conditions here.
Asked by
Hello, where can I find the spa prices? Thank you
Answered by Halong Bay Cruise Team
Dear Paul, Thank you for contacting us! For the spa menu, please kindly check your email as we already sent you one. Should you need any further information, please feel free to let us know!
Asked by
Hello, I will be at the Hanoi Airport on the Sept 9th at 8:45am. Do I need to book the transfer to Ha Long or can I get there by myself? When is the latest Check in and what will happen if I will be late? Tks
Answered by Halong Bay Cruise Team
Dear Kallie, Thank you for your concerns and please kindly note that if you arrive at 8:45am it will be too late to join Orchid Trendy cruise on the same day. We suggest you stay a night in Hanoi the first night and book the cruise trip the next day. If you are late for the cruise, unfortunately you may need to pay extra for the cano service to catch up with the cruise. Hope the answers help you plan your cruise. If you have any other question, please don't hesitate to ask for our help.
Asked by
Hi, I have a question that What would happen if the cruise is not ready on the day I book??
Answered by Halong Bay Cruise Team
If the tour gets cancelled in the middle of the operating days, you'll have to pay for the services you've already used, such as a shortened cruise trip, breakfast, or shuttle bus - whichever applies in your case. In the rare case that the cruise doesn't operate by the day you booked, you can either get a full refund or upgrade to a higher class cruise for free (if you agree to it). We hope this information has answered your question satisfactorily. If you have any other queries, please don't hesitate to let us know!
Asked by
Which types of cabins on Orchid Trendy provide a private balcony?
Answered by Halong Bay Cruise Team
Hi Reyna Vences, thank you for asking. Orchid Trendy Cruise offers 3 different types of cabins: Deluxe Cabin, Premium Deluxe Cabin, and Exclusive Suite Cabin. It all provides private balcony in each room with full amenities and comfy spaces to serve passengers the best experience.
Asked by
What is the usual tip on board?
Answered by Halong Bay Cruise Team
Hi Luo Li, I am glad to support you. Tips are not compulsory on our Orchid Trendy Cruise, it depends on your satisfaction and experience with services, staff, tour guides, ect. then you can give them a tip. The average tips from 10$ - 20$.
Asked by
I don't have much time so i wanna book Orchid trendy for 1 day, is it possible?
Answered by Halong Bay Cruise Team
Good morning Lei Shunyuan, thanks for asking. We are sorry that Orchid Trendy Cruise now does not provide a day itinerary. Besides, some Day Cruises in Halong Bay Cruise Deals website can meet your requirements.
Asked by
Hi, our family will be in Halong in August. I want to know if the itinerary is fixed or can be adjusted
Answered by Halong Bay Cruise Team
Dear Melati, Thank you for contacting us! Please kindly note that the itineraies we provided are fixed and will only be adjusted if the weather is too bad to visit the natural attractions or other unpredicatabel issues. If you have any other questions please let us know!
Asked by
I think cooking class is a course onboard so do i have to pay extra money for this? Please make it clear for me.
Answered by Halong Bay Cruise Team
Dear Ange Baudin, thanks for your question. Cooking demonstration is one of Orchid Trendy Cruise's inclusions and itineraries,so you do not have to pay any extra fee.
Asked by
I have booked 3 days 2 nights tour on Orchid trendy cruise but i don't know what should i prepare for the trip?
Answered by Halong Bay Cruise Team
Dear Iris Stokes, nice to hear from you. You should prepare your original passport for the check-in process, pack sunglasses, sun cream for sunbathing on the Sundeck, a camera to preserve the great experiences with Halong Bay view, a swimming suit, insect repellant, cash for personal needs and exciting mood to enjoy the tour!
Asked by
Do you have any vegan meal options on board?
Answered by Halong Bay Cruise Team
Dear Henry, Thank you for your question! We would like to confirm that the Orchid Trendy cruise can prepare vegan meals for you. When your booking is confirmed, we will ask for your food request and please kindly let us know then for a better arrangement. I hope this would be helpful please let us know if you have any other inquiries.
Asked by
Hi, i wonder if smoking is permission or not?
Answered by Halong Bay Cruise Team
Hi Kemp Morrison, thanks for your question. Orchid Trendy Cruise do not allow smoke especially in cabins, please pay attention to that.
Asked by
can you confirm if the boat is going to Halong Bay or Lan Ha Bay? Thanks
Answered by Halong Bay Cruise Team
Dear Zoe, Thank you for contacting us! Thank you for contacting us! Please note that Orchid Trendy Cruise visits Lan Ha Bay, a very beautiful route with less crowded tourist traffic. You are always welcome to ask for more assistance!
Asked by
Hi, which rooms have a bathtub with a view?
Answered by Halong Bay Cruise Team
Dear Khelly, Thank you for your interest about Orchid Trendy Cruise and we are happy to answer your question! I would like to confirm that all suites and rooms on Orchid Trendy have a bathtub with a view. If you need any further information please do not hesitate to contact us!
Asked by
hi, I'm planning to go with Orchid Trendy on October 12 for 3 days 2 nights stay. is it a good time to travel with cruise during that time ? we are 2 adults and 3 kids is that possible for us to get a connecting room? and how much ?
Answered by Halong Bay Cruise Team
Dear Tony, Thank you for your quetsions! The time you mentioned is totally fine for cruising in Halong Bay as weather is excellent with little possibility of rain. For the second question, Orchid Trendy Cruise has connecting cabin for sure and we would need to know your children's age in order to assist you in the best way. Looking forward to hearing from you!
Asked by
Would we be charged with tax and sightseeing tips with reservation of orchid trendy? thanks
Answered by Halong Bay Cruise Team
Hello Julie, the tax and sightseeing ticket is already included in the cabin price if you book any cruise with us. For the tips it is not a must, it depends on your satisfaction. Hope this information is useful for you. Please feel free to contact us for any further questions!
Asked by
Hi does the Orchid Trendy Cruises have fishing /squid fishing included?
Answered by Halong Bay Cruise Team
Dear Christine, Thank you for your inquiry! Please be advised most of the cruise can offer fishing/squid fishing from the boat, so you can ask the staff of Orchid Trendy Cruise for the nescessary equipment. Should you have other questions, please do not hesitate to contact us.
Asked by
What is the best time to visit Halong Bay?
Answered by Halong Bay Cruise Team
Hi Isandro Limones, thank for asking. Halong Bay is beautiful all year round but October to December (Fall) is the best season to visit Halong Bay because of the excellent weather and little possibility of rain, however, the number of tourist can be double. June to the end of September is rain season with high percentage of storm and typhoon so some activities can be delayed or canceled, but rain does not last long then the sky next day will be bright and blue.
Asked by
Is Tai Chi class a mandatory activity?
Answered by Halong Bay Cruise Team
Hi Tomas, we are glad to support you. Tai Chi class is an optional itinerary, you can choose stay in bed till breakfast time.
Asked by
Massage service is included or not?
Answered by Halong Bay Cruise Team
Dear Sadow Hoshi, thanks for your question. Massage treatment on Orchid Trendy Cruise now is excluded but you can book it in advance. Besides, this service is included that depends on type of cruise.
Asked by
Can we relax in our room instead of following itinerary?
Answered by Halong Bay Cruise Team
Hello David, thank you for contacting us. You can stay in your room if you get tired or have health problems, if not, we recommend you should follow the itinerary to enjoy the trip fulfillment and explore the beauty of nature and local culture in Halong Bay.
Asked by
How can I go to Halong Bay?
Answered by Halong Bay Cruise Team
Dear Guaya, thank you for asking. We have a transportation service that picks up you from Hanoi to Halong Bay but it is not included, you need to pay extra for this. Otherwise, you can go by motorbike (if it's not too far away), long-distance bus, train, etc.
Asked by
Are there any activities for children?
Answered by Halong Bay Cruise Team
This cruise is for families with various activities such as visiting caves, squid fishing, or swimming. Don't worry about it.
Asked by
Can you pick me up from Hanoi to Halong?
Answered by Halong Bay Cruise Team
We are happy to arrange transportation from Hanoi to Halong for you. However, the price above does not cover this. Therefore, you need to pay an extra fee for it.
Asked by
Can I pay a part of the cost and then pay the rest later?
Answered by Halong Bay Cruise Team
Yes, of course, each cruise has a different deposit so you pay it first. Then pay full tour later.
Asked by
Is it reliable to book online?
Answered by Halong Bay Cruise Team
You need to make sure that you book on the correct website: https://www.halongbaycruisedeals.com/. Then we will help you choose a cruise and follow the steps from our salesperson. With experiences and feedback from former clients, there is no need to worry about it.
Asked by
Is Scarlet Pearl Cruises popular with families or couples?
Answered by Halong Bay Cruise Team
We have cabins for couples and cabins so you can select the suitable one.
Asked by
How can I make a special request?
Answered by Halong Bay Cruise Team
We’re happy to meet your requirements. When you send us a request, our salesperson will contact you and you tell them your special request.
Asked by
Can I bring pet to Heritage Cruises?
Answered by Halong Bay Cruise Team
We like animals, and we would want to meet your dear friend! However, some individuals may not be comfortable with your furry pals. We appreciate your help in ensuring that everyone has a wonderful time on Heritage Cruises.
Asked by
Can i smoke at Le Theatre Cruise?
Answered by Halong Bay Cruise Team
You can smoke in the smoking place but it is not permitted in private rooms. You should ask the staff when boarding.
Asked by
Can I celebrate an anniversary on ambassador cruise halong bay?
Answered by Halong Bay Cruise Team
Yes, of course. You need to notify us in advance for preparation and confirm the scale, participants, fee, etc. That will make sure a perfect party! We are happy to help you create memorable moments here.
Asked by
I want to confirm whether Insurance is included in the fee.
Answered by Halong Bay Cruise Team
Thank you for considering our service. We confirm that the insurance is included in the fee.
Asked by
My son is only 7 years old, can he also join squid fishing activities?
Answered by Halong Bay Cruise Team
Thank you for sending the question. This activity has no age restrictions, so your son can participate as well.
Asked by
Do you provide transportation service which picks up right from the airport?
Answered by Halong Bay Cruise Team
Thank you for your email. We also arrange to pick up service right from the airport. If you want to reserve the car service, don’t hesitate to contact us!
Asked by
Do I have to pay the fee for the gym?
Answered by Halong Bay Cruise Team
Happy to hear from you, Gym service if Mon Cheri Cruise is free and open 24/24, so you can do it at any time without any fee.
Asked by
I don’t know how to row a bamboo boat; can anyone help me?
Answered by Halong Bay Cruise Team
Thank you so much for contacting us. If you don’t know how to row a bamboo, you will have locals to help you, and you can explore Halong by bamboo boat. Hope you are happy with this information.
Asked by
My daughter is allergic to some ingredients, can you prepare special meals for her?
Answered by Halong Bay Cruise Team
Hello, you don’t have to worry about it, you should inform us soon so that we can prepare suitable meals for her.
Asked by
I don’t have enough time; do you offer a 1-day tour?
Answered by Halong Bay Cruise Team
Sorry, up to now, Mon Cheri Cruise only offers 2 days 1 night tour and 3 days 2 nights tour. Halong Bay is worth spending more time exploring. You should think about it. You can refer to our Halong Bay Day Cruises.
Asked by
Do I have to pay all the money when I book the trip?
Answered by Halong Bay Cruise Team
Hello, it's a pleasure to assist you. Our Mon Cheri Cruise Policy requires 50 % of the total cost to secure the booking. The remaining balance is to be paid 15 days prior to the departure date.
Asked by
When will we come back to Hanoi? which vehicle do we use?
Answered by Halong Bay Cruise Team
Hello. When the trip ends, we will come back to Hanoi at 3.00 pm by bus. Please note that you have to book the shuttle bus service with us, it’s not included in the price!
Asked by
We will go by private car; I want to know how long does it take from Hanoi to Halong Bay?
Answered by Halong Bay Cruise Team
I’m happy to assist you, from Hanoi to Halong Bay, it takes around 2-2.5 hours on the expressway.
Asked by
Do I have to pay the fee for a kayak or bamboo boat?
Answered by Halong Bay Cruise Team
Hello. You don’t have to pay the fee for a kayak or bamboo boat. This is included in your itinerary.
Asked by
I want to know that are all meals and drinks are included in the price.
Answered by Halong Bay Cruise Team
Thank you for your question, Welcome drinks, complimentary 2 bottles of mineral water, Full board meals as itinerary, Tea and coffee for breakfast, and A bottle of wine in the President Suite & Mon Cheri Suite Cabin are included. However, beverages not mentioned above are not included.
Asked by
I’m not in Hanoi, so can I go to the Cruise by myself?
Answered by Halong Bay Cruise Team
Of course, you can go by yourself. However, please note that the first check-in at our private waiting lounge in Got pier, Hai Phong city is at 12.00. Don't be late!
Asked by
Hello, I want to check the availability of Family Room in 2 days 1 night trip for 2 adults on 1st February and the price. Thank you!
Answered by Halong Bay Cruise Team
Thank you for your contact and I’m happy to inform you that now Family Rooms are available on 1st February. The price of Elegance Family Balcony for 2 days 1-night trip: is us$430
Asked by
I want to have Halal food during my trip, do I have to inform you when I book the trip?
Answered by Halong Bay Cruise Team
Yes, to have better preparation for your diet, you should inform us about your special requirements for your food, and we will provide you with your special food.
Asked by
I know that I have to pay the extra fee for beverages but I can’t find the price of the beverage on your website. Can you send me the detailed menu and price of beverages? Thanks!
Answered by Halong Bay Cruise Team
Hello, thank you for your interest in our service. I have sent the email about the beverages for you. Could you please check it? If you have any questions, we are willing to answer them for you!
Asked by
Hello, is the shuttle bus fee included in the price of the trip?
Answered by Halong Bay Cruise Team
Thank you for your interest in our service. The price of the trip doesn’t include the shuttle bus. Hope this information is helpful to you!
Asked by
I want to know more about the spa service and the price. Can you send me the detail of the service?
Answered by Halong Bay Cruise Team
Hello. I have sent you the spa service and the price. Could you please check it? If you want to know anything, feel free to raise a question. I’m very happy to assist you.
Asked by
I’m going to book a 3 days 2 nights trip on September but I read a blog on the Internet, it said that Halong usually has typhoons at this time. If does, and I haven’t boarded the Cruise, can I receive back all the money?
Answered by Halong Bay Cruise Team
Hello, nice to hear from you. If at that time, the trip will be canceled by the severe weather and you haven’t boarded our Cruise, you haven’t used any services, you can receive a 100% refund. And, in case of bad weather in Halong Bay, the cancellation shall be decided ONLY by the Halong Bay Management Board.
Asked by
Hello, I’m going to have a 2 days 1 night trip next month but I still don’t know any weight restrictions with my luggage? Thanks!
Answered by Halong Bay Cruise Team
Nice to hear from you. I’m glad to inform you that there is no restriction on the weight of the luggage. I look forward to hearing from you!
Asked by
My mom is vegetarian, so does we have to pay the extra fee for special food requirement?
Answered by Halong Bay Cruise Team
Hello, if you have any requirements for food, please contact us, there will be an alternative menu for you, you don’t have to pay extra money for these special requirements. Thank you for contacting us!
Asked by
Hello, we will fly to Hanoi at around 13.00 pm, can we board the Doris Cruise during that day?
Answered by Halong Bay Cruise Team
Thank you for your message. We are so sorry that you can’t board the Cruise during the day because it takes 2.5 hours to Halong from Hanoi and all the visitors board the Cruise at 12-12.30. You can stay in Hanoi for one night and the next day, we will pick you up at around 9-10 am in Hotels in Hanoi Old Quarter or in front of the Hanoi Opera House
Asked by
Hi, my mom and I will go to Hanoi on 27th, of February we plan to go on a 2-day 1-night Halong trip on 28th, of February, do you have any availability on that day? If have, how much does the Junior Suite Room cost?
Answered by Halong Bay Cruise Team
Hi, nice to hear from you, we still have availability on that day. The price of the Junior Suit Room from $310. If you have any problem with the trip, feel free to contact us, we are willing to help you.
Asked by
Hello, I'm staying at Daewoo Hotel, can you pick me up at this place?
Answered by Halong Bay Cruise Team
I’m glad to support you. The shuttle bus pick-up location is the Hotel in Hanoi Old Quarter or in front of Hanoi Opera House, so you have to move to this place to get on the bus. Thanks!
Asked by
Does Doris Cruise also help us with Visa to Vietnam?
Answered by Halong Bay Cruise Team
Thank you for contacting us! We are sorry that we can’t help you with visa service, you have to contact the embassy to have more information.
Asked by
I want to know if Doris Cruise has a bathtub or standing shower.
Answered by Halong Bay Cruise Team
Thank you so much for your question, all the room of Doris Cruise is equipped with bathtubs to make sure you will have the best facility to relax. Looking forward to hearing from you!
Asked by
Our team has 3 people, which room is the most suitable for us?
Answered by Halong Bay Cruise Team
Thank you for your question. If your team has 3 people, the best choice is the Triple Suite Seaview with Private Balcony, this room allows the maximum number of occupants 3 people. If you have any questions, you can ask us we are very happy to support you!
Asked by
Can I order a special diet when joining a cruise tour with La Casta?
Answered by Halong Bay Cruise Team
Yes, you can. La Casta Cruise is happy to take your special diet request. However, you should inform us as soon as possible and at least 2 days before boarding. Please understand that the cruise has limited storage for ingredients and we want to make sure all the food is in its best condition when being served to you.
Asked by
Do we have Wi-Fi onboard?
Answered by Halong Bay Cruise Team
La Casta provides free Wi-Fi in the areas of restaurants and bars. In case you find the Internet connection unstable, please understand that the cruise can be moving to a non-suitable geography of Halong Bay.
Asked by
Does La Casta have medical services onboard?
Answered by Halong Bay Cruise Team
The crew does not have any doctors on board. However, First Aid kits and a basic pharmaceutical supply are provided on every ship. In case of a serious medical emergency requiring assistance from land, we will return you to the pier within an hour. If you or a member of your cruise party feels under the weather, please notify the front desk right away. Additionally, we advise you to pack basic medications and personal needs. It's always better to be prepared.
Asked by
Do I need to pay an extra fee when going kayaking???
Answered by Halong Bay Cruise Team
Kayaking is one of the highlighted activities in our itinerary for both 2-day-1-night and 3-day-2-night cruises. Therefore, you can feel free to use this service without any extra fee when the Halong Bay Cruises.
Asked by
Are drinks and beverages included in the cruise trip of La Casta?
Answered by Halong Bay Cruise Team
La Casta Cruise will welcome every guest with a welcome drink right when you get onboard. Besides, each cabin is equipped with 2 bottles of mineral water, and drinks in meals are included in the package. In our menu, we have a wide range of drinks to offer so please contact any staff to assist you with the ordering.
Asked by
What are room services and amenities included on La Casta?
Answered by Halong Bay Cruise Team
La Casta Cruise includes a set of bathroom amenities and hair dryers in each its accommodations. Please ask a member of the staff if you are unsure where to plug in your hairdryer, razor, or any other gadget. Additionally, you can check the factsheet of your cabin after you successfully booked with us for more information about the facilities.
Asked by
Should I bring water-resistant bags onboard?
Answered by Halong Bay Cruise Team
If you have a camera or value stuff that is not waterproof, you can bring water-resistant bags.
Asked by
One member of my family is using a wheelchair now, is it possible for them to join the cruises of La Casta?
Answered by Halong Bay Cruise Team
Yes, the staff can help your family member to get on the bus and carry the wheelchair on board. However, they may have to skip most of the sea activities so it is recommended that they stay onboard to relax with our bunches of services.
Asked by
What time will La Casta cruise depart? Is that daily?
Answered by Halong Bay Cruise Team
The cruises of La Casta depart daily from the Tuan Chau International Marina. Please be noted that the day cruise begins at 11.00 and the overnight cruise embarks at 11.30.
Asked by
Do La Casta buses run daily? Are they spacious? Do drivers speak English or other languages?
Answered by Halong Bay Cruise Team
La Casta buses have 2 types which are 16-seat and 29-seat models. We equip all the buses with AC, and spacious seats and they run daily.
The drivers can’t use English properly like most other Vietnamese, however, they are confident in driving and promise to take you to the location safely.
Asked by
How far is Halong Bay from the nearest airport?
Answered by Halong Bay Cruise Team
There are many convenient routes to travel to Halong bay from major cities. The nearest airport to Halong bay is Noi Bai Airport, which is from 165 to 180 km, so it will take you about 3 hours and a half to transit from the airport to the port where La Casta anchors.
There is another airport nearby Hai Phong which is only 50 km away from Halong Bay, but not with daily flights.
Asked by
What travel documents do I need to embark on La Casta Cruise?
Answered by Halong Bay Cruise Team
In order to board La Casta Cruise, we require guests to bring the following documents:
- Passport
- Vietnam visa expiry date
Please make sure you bring all those documents with you so the check-in procedure can be smooth and also save you time.
Asked by
Can I order vegetarian food?
Answered by Halong Bay Cruise Team
Yes, you can. The vegetarian options are on request and our staff will happily meet any other special requests such as a restricted diet, and allergy to seafood. However, please make a note with us specifically before the boating day so we can have more time to prepare the meals.
Asked by
Is the afternoon tea included in the cruise packages?
Answered by Halong Bay Cruise Team
Absolutely, the afternoon tea, as well as the main meals, are already included in the packages when you make a booking with us. Please enjoy all the tea, coffee, fruit, and pastries while admiring the sunset on the cruise.
Asked by
If the weather is bad or I am not able to join the excursions, is there anything entertaining onboard?
Answered by Halong Bay Cruise Team
Le Theatre provides high-class and unique facilities to ensure any guest a perfect cruise with friends and family by joining onboard activities. Check out our Tai Chi lessons in the morning, cooking class, fishing, and Sunset party in the late afternoon, also the Spa and massage, Hot Tub, and open bar,...
Asked by
What facilities are available in my cabin?
Answered by Halong Bay Cruise Team
Based on the types of cabins you book, the facilities will be different. However, the basic facilities at Le Theatre can meet all your necessities: air conditioner, wi-fi, refrigerator, satellite TV, bottled water, hair dryer, life jacket, balcony, and mini bar. More luxurious cabins come with higher-class services such as bathtubs, and coffee makers,...
Asked by
Which attractions will the cruise pass by?
Answered by Halong Bay Cruise Team
After a tasty buffet lunch on Day 1, Le Theatre will bring you to the Ao Ech area to enjoy sightseeing and swimming. Then, you will get to explore the Dark & Bright Caves on Day 2. If you are cruising on our 3-day 2 night tour, you will visit Viet Hai village to learn how people live their life in a floating village.
Asked by
Do I need to pay an extra fee when using kayaking?
Answered by Halong Bay Cruise Team
Kayaking is included in the cruise packages, as well as other activities like bamboo boats, and night squid fishing. However, please take note that outdoor activities can be canceled due to bad water.
Asked by
Would it be possible to book a cruise during the New Year?
Answered by Halong Bay Cruise Team
Our cabins fill up really fast on big holidays like New Year or Tet, so it is recommended that you pre-book far in advance. Please understand that there are surcharges for New Year and Christmas holidays.
Asked by
Where can I be assisted with currency exchange and alike?
Answered by Halong Bay Cruise Team
The front desk staff is available 24/24 to assist you with currency exchange, shuttle services, and other special requests. Our staff is happy to assist guests as best as we can, so don't hesitate and contact us by telephone in your cabin or go directly to the reception.
Asked by
What should I bring with me on the cruise?
Answered by Halong Bay Cruise Team
Origin passport is required for the check-in process, so make sure you have that with you. Apart from that, you can bring sunglasses, sun cream, a swimming suit and some cash for personal expenses.
Asked by
Will I be picked up from my hotel in Hanoi/Does the cruise price include transfer from Hanoi?
Answered by Halong Bay Cruise Team
The transfer fee from Hanoi - Halong Bay and vice versa is not included in the tour packages. However, you can book a shuttle bus or private car/van in the next step after the cruise booking is finished.
Asked by
Can we celebrate a special day?
Answered by Halong Bay Cruise Team
Of course! We have available services to upgrade cabins or other facilities to make your special day even more memorable. For us to prepare, please kindly email your requested details about the booking day and how you want to celebrate your special day.
Asked by
Is the water in my cabin included in the tour package?
Answered by Halong Bay Cruise Team
Yes, each cabin has 2 complimentary bottles of water, tea, and coffee on the mini bar and will be restocked every day. You can order other drinks from the cruise menu but they will be charged.
Asked by
Are there rooms or an area designated for smokers?
Answered by Halong Bay Cruise Team
All cabins on Le Theatre are non-smoking, but you can smoke on the balcony and some outside areas onboard.
Asked by
Is there a charge for the pool?
Answered by Halong Bay Cruise Team
No, the outdoor pool and the relaxing area are available for all the guests. Enjoy a good swim in the ultimate pool and sunbathe on the sundeck.
Asked by
What is the boarding procedure of Le Theatre Cruise?
Answered by Halong Bay Cruise Team
After arriving at the cruise harbor - Tuan Chau marina, you will be transferred to Le Theatre Cruise by tender. Our crew will welcome you with a welcome drink and a brief introduction. Then, you will be guided to check into your cabin.
Asked by
Is there medical service onboard?
Answered by Halong Bay Cruise Team
Yes, we have basic medical emergencies onboard in case any guest has an urgent need. Please contact the staff by using the telephone in each cabin or reach the nearest staff.
Asked by
Can I access the Internet onboard?
Answered by Halong Bay Cruise Team
Jade Sails provides free wireless internet connection for guests. You can easily access the Wi-Fi in any corner of the cruise.
Asked by
Will I be picked up from my hotel in Hanoi? Does the cruise price include transfer from Hanoi?
Answered by Halong Bay Cruise Team
Our Limousine will pick up/ drop off guests at hotels which are located around 5 km from Hoan Kiem Lake, including the Old Quarter. The transfer is already included in the tour packages.
Asked by
Would it be possible to book a cruise during Tet?
Answered by Halong Bay Cruise Team
Our tours fill up very quickly during Tet or other big holidays such as Christmas, and New Year, so it is suggested that you pre-book far in advance if you want to enjoy a cruise on these special occasions of the year.
Asked by
What should I bring with me onboard?
Answered by Halong Bay Cruise Team
Your original passport is required for the check-in process. Besides, you should bring sunglasses, sun cream for sunbathing on the Sundeck, a camera to capture the fun memories with Jade Sails Cruise, a swimming suit, insect repellant, and cash for personal expenses.
If you are traveling with young kids, toys, games, some sweets and snacks might be helpful.
Asked by
What should I wear?
Answered by Halong Bay Cruise Team
There is no specific dress code on Jade Sails, however, we recommend you choose the most comfortable outfit as the tour includes many excursions and entertaining services. One more piece of advice is that you should bring an extra swimming suit to jump into the fresh water in the lagoons.
Asked by
Can I bring my kids along?
Answered by Halong Bay Cruise Team
According to the policy of Jade Sails Cruise, children under 4 years old are sharing a seat with parents. 4-10-year-old kids are applied to charge 70% of the price and share a seat and lunch with parents. Each pair of parents can bring a child, but if you have more children, the next child will have to pay the adult price. Please let us know as soon as possible so we can give you details about the policy and the extra cost.
Asked by
I have limited mobility, which excursions are best for me? Are there alternative activities?
Answered by Halong Bay Cruise Team
For the guests who have limited mobility, you can still join the excursion to the Dark & Bright Cave. Our staff will assist you if there is any problem. In case you are not able to join any of the scheduled excursions, there are lots of activities to enjoy on board such as chilling in the Lounge bar & cafe, experiencing high-class spa service, and sunbathing on the Sundeck.
Asked by
Do I need to pay an extra fee when going kayaking?
Answered by Halong Bay Cruise Team
No, you will not be charged any extra fee for kayaking or a local rowing boat. When you finish booking with us, your cruise tour package already includes the boating experience and entrance fees for sightseeing.
Asked by
Is a day cruise enough to see the bay?
Answered by Halong Bay Cruise Team
With 8 hours of cruising time, Jade Sails Cruise guarantees an amazing itinerary to see the most fascinating spots of Lan Ha Bay. While many other day tours are only 6-7 hours, our cruise gives you plenty of time to discover even the farthest points of the bay.
Asked by
Which caves will the cruise pass by?
Answered by Halong Bay Cruise Team
In our full-day cruise, guests will have a chance to explore Dark & Bright Caves. After the brief introduction from our guide, you can use a local rowing boat or kayak through the stalagmite caves and admire the incredible rock formations.
Asked by
Do I need to register for the cooking class?
Answered by Halong Bay Cruise Team
No, you can freely participate in the cooking class and be guided by our chief to make famous traditional Vietnamese dishes. The cooking class is at 4PM after the excursion in Tung Gau area, Lan Ha Bay.
Asked by
Can I make restaurant and other onboard reservations in advance?
Answered by Halong Bay Cruise Team
Yes, reservations for dining and other services like a spa can be pre-booked. Please contact the Cruise Manager for a reservation.
Asked by
Can I order kid meals and special dietary food?
Answered by Halong Bay Cruise Team
Yes, you can. Jade Sails Cruise provides vegetarian options and our staff will happily meet any other special requests. However, please kindly be reminded that you should make note with us well in advance so we can have more time to prepare the meals.
Asked by
Are drinks and beverages included in the cruise trip?
Answered by Halong Bay Cruise Team
No, the drinks and beverages are not included in the cruise package. In general, you will be served a welcome drink, main meals are included and each cabin has 2 bottles of mineral water. Afternoon tea in the Sunset party is also complimentary. You can order free tea/coffee in meals but other drinks will be charged.
Asked by
Can I join Athena Cruise Halong Bay and want to go kayaking for free?
Answered by Halong Bay Cruise Team
Currently, all customers participating in visiting Halong Bay on Athena Cruise are entitled to free kayaking activities by Halong Bay Cruise Deals.
Asked by
We will be joining 3 days 2 nights with Perla Dawn Sails soon. Will I need to pay any extra fees when I am onboard?
Answered by Halong Bay Cruise Team
Hi, you need to pay just for drinks and extra services like spa and massage you order on board before you disembark. Other expenses including kayaking and sampan boat fees are included in the price.
Asked by
When is the best time to go to Halong Bay with Perla Dawn Sails?
Answered by Halong Bay Cruise Team
You can visit Halong Bay at any time of the year. However, the best time is normally March and April, when it turns to the end of spring with the beautiful weather: less rain and sunny enough for a magnificent view. Other months are great, too. However, it is able to rain and storm in July.
Asked by
Is it easy to get seasick on the cruise? Is it rocky? I get seasick seriously. Can you give me a suggestion on which floor to stay?
Answered by Halong Bay Cruise Team
You will definitely not feel seasick on the cruise. The cruise is always in calm water, very smooth, and no waves. The speed is relaxing. No one can be seasick on the cruise.
Asked by
What kind of electric plugs you have on the cruise? I have UK style plugs with 3 prongs. Do I need an adaptor or you have this type of plugs already?
Answered by Halong Bay Cruise Team
Perla Dawn Sails is just equipped with two-pronged plugs. You can bring your own adaptor or bring it from the reception. They are willing to help.
Asked by
As I understand correctly, the transportation fee from Hanoi to the pier is not included in the price. How much is it for 2 adults and one 2-year-old kid?
Answered by Halong Bay Cruise Team
Exactly, the cost for the round-way transfer is not included in the price unless you make a requirement and pay for this service. Perla Dawn Sails offers a service of transportation with Limousine Dcar 7 seats. For the round-way transfer, the cost is USD 35.00 per person. You can see this choice if you click the button “Book” and follow all steps. Children under 5 years old will share the seats with their parents without any charge.
Asked by
I see that we have a cycling trip on the 2nd day if I choose to join the 3-day 2-night itinerary. Do you have any requirements for the level of fitness? I must say that my father is 60, and he really would love to join the bike ride. Is it possible?
Answered by Halong Bay Cruise Team
On the 2nd day, we can cycle around Viet Hai Village. The total distance for two ways is about 10 kilometers. We do not have any special requirements for those who prefer to cycle. I think that your farther can join the cycling tour. We may have one group of cycling and another of using an electric car. While your father is riding the bike, he can stop at any point to get on the electric car instead of keeping the riding. Don’t worry, the bike cannot be stolen in this village even you leave it in the path.
Asked by
I have to pay the bills on the cruise by credit card, aren’t I? Or I can also pay them in cash? When I make the booking in advance, I had to pay by credit card already. I prefer to make the payment in cash on the cruise.
Answered by Halong Bay Cruise Team
Hi, you can pay for the bills on board in cash, of course. It is also okay to pay by credit card (with payment transaction fees). During the time you had confirmed the booking, you are in another country, so we can not meet together to collect the payment in cash. It is necessary to pay a deposit in advance to secure the booking, so payment online by credit card is the most convenient way.
Asked by
What is a customary tip on the cruise?
Answered by Halong Bay Cruise Team
Tipping is not a type of compulsion on Perla Dawn Sails. If you are satisfied with all services and the caring of the tour guide and crews, you can give them a tip. Normally, it can be $10 - $20.
Asked by
Can I know which port Perla Dawn Cruise left from? Is it from Hai Phong? I will be staying at a hotel in Hai Phong City, is it possible to be picked up from Hai Phong?
Answered by Halong Bay Cruise Team
The itinerary of Perla Dawn Sails starts from Got Harbor (Cat Hai Port), Hai Phong City. The shuttle service starts and finishes at Hanoi for a round trip. To make sure we are all on time for the cruise, the driver cannot pass through Hai Phong City to pick up clients from there. So if you stay in Hai Phong, you should take a taxi or hire a private transfer to go to Got Harbor. Please note that the standard starting time is at around 12.00 at noon. Besides, we also provide a private transfer to pick you up from Hai Phong City with a surcharge. Please do not hesitate to let us know if you have any requirements.
Asked by
Should I leave my bags in my hotel in Hanoi or bring them with me? Can it be stored in the cabin and the shuttle bus?
Answered by Halong Bay Cruise Team
You can bring your suitcases with you on the cruise. It should be one per person. If you have many suitcases, you should leave some of them at the hotel. The Limousine Van for transferring and the luxury cabin on the cruise are spacious enough to store your luggage for your whole trip.
Asked by
Do we visit Titov Island with V’Spirit Premier Cruise?
Answered by Halong Bay Cruise Team
V’Spirit Premier Cruise follows the route to visit Lan Ha Bay, so it does not reach Titov Island. Instead of that, you can have a chance to discover the Dark & Bright Cave, and Tra Bau Area. Also, you can swim in any area of Lan Ha Bay. Just jump off the boat and refresh yourself in the cool water.
Asked by
Can I join one-day tour to Lan Ha Bay with V’Spirit Premier Cruise?
Answered by Halong Bay Cruise Team
Hi, we are an overnight cruise offering 2-day 1-night and 3-day 2-night itineraries. If you prefer to join a one-day cruise, please have a look at day cruise options in Lan Ha Bay. I would like to recommend Escape Sails – the day cruise belonging to the V’Spirit Cruises group. This day cruise offers a 7 – 8-hour itinerary to discover Lan Ha Bay. For more information on the detailed itinerary, please see Escape Sails.
Asked by
Can I know if 1-night itinerary is suitable for children or not? And can I get a family room or interconnecting room for 4 people?
Answered by Halong Bay Cruise Team
The itinerary with V’Spirit Premier Cruise is relaxing and interesting with various activities onboard and outdoors. So your children can have a great time on the cruise trip. V’Spirit Premier Cruise also offers interconnecting rooms for families of 4 people. You can choose to have 02 double beds or 01 double bed & 02 single beds, or 04 single beds.
Asked by
I am wondering if I can get wi-fi connection on the cruise.
Answered by Halong Bay Cruise Team
We have wi-fi connection in the public area including the restaurant area. However, the further we go into Lan Ha Bay, the weaker the internet connection is. Sometimes, we cannot get access to the wi-fi signal. In some cases, you can ask the tour guide to share his mobile internet with you if possible. He/she will be willing to do that.
Asked by
How can I explore the Dark and Bright Cave in Lan Ha Bay?
Answered by Halong Bay Cruise Team
In the Dark and Bright Cave area, you can choose one of the two options: join a rowing sampan boat by the local or do kayaking around to discover on your own. The Bright Cave is allowed to visit, but it is not for the Dark Cave because of its risk. The Bright Cave is surrounded by the limestone mountains in different shapes. Visiting this area, you can have a closer look at the wild beauty of nature here. If you are fortunate enough, you can see the monkey on the rocky mountains. You can only find this kind of monkeys in Cat Ba.
Asked by
Hi, can I request for Halal food on the cruise?
Answered by Halong Bay Cruise Team
We are not allowed to prepare Halal food on the cruise, so we will prepare vegetarian food and seafood instead of meats for those who require Halal meals.
Asked by
If I do 2-day 1-night itinerary, can I go directly to the airport instead of Hanoi when I return on the next day?
Answered by Halong Bay Cruise Team
If you go with the cruise shuttle service, you need to transform into another private car or taxi to reach the airport when you arrive at Hanoi. The shuttle service needs to drop off other passengers in the Hanoi Old Quarter, so we cannot transfer you to the airport. However, we can have to arrange the transfer to Hanoi Airport after you arrive at Hanoi. So just inform us in advance.
Asked by
Hello, we will go with V’Spirit Premier Cruise for 3 days 2 nights in December. I understand that we need cash to pay for our drinks. Do we need cash for other services like kayaking, and sampan boat?
Answered by Halong Bay Cruise Team
Hi, for the drinks and your personal expenses on board, you can pay in cash or credit card (the transaction fee is not included). Kayaking and sampan boat fees are included in the price, so you don’t need to pay for these services. Your personal expenses can be spa & massage services, tips for cruise staff, and drinks.
Asked by
I plan to go with V’Spirit Premier Cruise in July. I understand that it is in rainy season. If I book the cruise and pay for it in advance and it will be raining on the day I travel to Halong Bay, what will happen? Can I get a refund?
Answered by Halong Bay Cruise Team
In case of the bad weather condition and officially announced by the Halong Board Management, we will apply our cancellation policy as below:
- If the cancellation is made right before departure time from Hanoi (none of the services has been used): 100% refund.
- If the cancellation is made during the cruise trip (some of the services have been used: transfer, food, etc.): used services are charged, the rest is refundable.
- In case the cruise trip must be shortened from 3 days 2 nights to 2 days 1 night, plus other used services are charged, the rest is refundable.
- The final amount of charge and refund will be confirmed by our travel consultant via email. Please contact us directly if you need any urgent help!
In case it will be raining but all cruises in Halong Bay are allowed to run, we still follow the cruise itinerary.
Asked by
What time can I return to Hanoi? I have a morning flight the next day.
Answered by Halong Bay Cruise Team
By using the cruise’s shuttle service, you will start from Hanoi at around 09.00 am, then arrive at Got Pier at around 12.00 and embark on the cruise. On the next day, you will disembark the cruise at around 12.00 at noon and then drive back to Hanoi (follow the shuttle service if you book it in advance). Arrive at Hanoi at around 14.30 – 15.00. After that, it takes you around 40 minutes to get to the airport. So it is impossible to catch the flight in the morning if you back to Hanoi from a cruise on that day.
Asked by
Can I be picked up from Cat Ba instead of Hanoi?
Answered by Halong Bay Cruise Team
Kindly be advised that V’Spirit Premier Cruise starts from Got Pier, so you need to catch the ferry from Cat Ba to Got Pier. Our shuttle service is from Hanoi, so it cannot meet you at Cat Ba. The standard boarding time is at around 12.00 at noon, so please be ready at the waiting lounge of V’Spirit Premier Cruise at Got Pier on time.
Asked by
We have booked V’Spirit Premier Cruise as a 5-star cruise, but I’m confused after I read all the reviews. Is it a luxury & new cruise? And where the triple room is accommodated? Does the cabin have a private balcony?
Answered by Halong Bay Cruise Team
Unlike V’Spirit Classic Cruise, Premier one is a luxury cruise launched the route to discover Lan Ha Bay from the Got Harbor. The Premium Suite Triple features one double bed and one extra bed. This cabin is the largest one of the cruise, located toward the back of the cruise on the 2nd floor, so you can have a 90-degree view from the big windows of the cabin, and also can spend your time relaxing in the spacious private balcony.
Asked by
Do the cabins have air-conditioners?
Answered by Halong Bay Cruise Team
Yes, V’Spirit Premier Cruise is a luxury cruise with fully equipped furniture including an air-conditioner for each cabin.
Asked by
Hi, I want to book the tour with V’Spirit Premier Cruise during September for a group of 3 adults and 1 kid. Is it possible for me to ask for vegetarian meals? We are Indian vegetarians.
Answered by Halong Bay Cruise Team
Hi, V’Spirit Premier Cruise is pleased to cater to vegetarian meals for your family. Please inform us you're dietary before your departure date, so we can prepare for your meals on board. Another way is to inform to our tour guide who will meet you at your hotel on the travel date. Just let us know in advance! It’s simple as it is. Thank you!
Asked by
I am planning to book the cruise for 3-day 2-night itinerary. How do the drinks cost on board? And do we have a mini bar in our room? Thank you.
Answered by Halong Bay Cruise Team
The drinks on the cruise are not expensive, especially if you buy the drinks in Happy Hours promotion from 17.30 – 19.00 (Buy 1 Get 1 Free). There is no minibar in the cabin, but you can ask the staff to keep the drinks you bought in the fridge in the bar.
Asked by
Which types of cabins on Alisa Cruise can I book with a private balcony? Is it spacious enough?
Answered by Halong Bay Cruise Team
Alisa Cruise offers 3 different types of cabins: Junior Suite, Senior Suite, and Vip Suite. To book a cabin with a private balcony, you should choose the Vip Suite. This cabin is located on the 3rd deck with the best views of Halong Bay. It is 32 sqm in size – the most spacious cabin on the cruise. Junior Suite and Senior Suite only offer floor-to-ceiling windows and ocean views from the inside.
Asked by
Can I request to be dropped off at Hanoi Airport after the cruise trip?
Answered by Halong Bay Cruise Team
Our Limousine shuttle service offers a round-way transfer from Hanoi Old Quarter Area to Tuan Chau Harbor and back. Because we provide a shuttle service for different groups joining Alisa Cruise, the bus cannot drop you off at Hanoi Airport after the cruise trip. However, we can arrange private services to transfer you to Hanoi Airport. Please inform us of your flight schedule and our consultant will help to arrange the car to pick you up after you return Hanoi from the cruise trip, and then the driver will drive you to the airport. It takes us around 30 – 40 minutes to reach Hanoi Airport from the center of Hanoi. The cost of the airport drop-off service will be confirmed by our consultant.
Asked by
How much I should deposit to confirm the booking? And How can I pay for it?
Answered by Halong Bay Cruise Team
According to our booking policy, a deposit of 50% of the total cost is required to be paid in advance to confirm the booking. However, this amount of money can be smaller or larger depending on the number of participants and the date of booking. Our consultant will discuss with you and make an exact settle for the deposit which is agreed by both of us. You can pay the deposit through a payment online link which is created and sent by us. Or you can pay by bank transfer. However, making the payment by online links is faster and much more convenient, and requires a lower transaction fee. So, we highly recommend the way of online payment.
Asked by
What time can I return Hanoi after 2-day 1-night itinerary? Is it possible to join 2D1N trip and take the flight from Hanoi Airport at 17.50?
Answered by Halong Bay Cruise Team
After the 2 days 1-night itinerary, we will follow the highway to return to Hanoi at around 14.30 – 15.00. Therefore, you will have enough time to transfer to Hanoi International Airport before 16.00 and take your flight at 17.50. We also arrange the airport transfer by private car on request.
Asked by
What are the differences between Alisa Cruise and Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
Alisa Cruise and Alisa Premier Cruise are Halong Bay Luxury Cruises and belong to the Alisa Group. These two cruises offer the same itinerary to discover Sung Sot Cave, Titov Island, and the pearl farm in Halong Bay.
Alisa Premier Cruise has 22 cabins which are a bit more spacious than the cabins of Alisa Cruise. And all the cabins of Premier Cruise have private balconies, while Junior Suite and Senior Suite classes in Alisa Cruise do not have private balconies. If you want to have a room with a balcony on Alisa Cruise, you may book a VIP suite.
In terms of price, it is slightly cheaper to book rooms with Alisa Cruise than ones in Alisa Premier Cruise.
Asked by
Can I visit the fishing village or the pearl farm on 2-day 1-night itinerary?
Answered by Halong Bay Cruise Team
Yes. Alisa Premier Cruise takes you to visit the pearl farm/ fishing village on the first day afternoon or on the second day morning (depending on the weather condition). You can make your own choice to visit the pearl farm or doing kayaking around this area.
Asked by
Is it a problem if I have one big suitcase and one small one? I know that there are other passengers on the shuttle bus.
Answered by Halong Bay Cruise Team
It shouldn’t be a problem. Alisa Premier Cruise offers Limousine Bus or Limousine Van for transfer service. Depending on the number of passengers, we use buses or vans, which are redesigned into deluxe class ones. There are 8 Limousine seats each van which is original of 16-seat one. And there are 18 Limousine seats each bus whose size is of a 29-seat bus originally. So we have enough space for your luggage and also provide comfortable seats for passengers.
Asked by
How to book Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
To book this cruise, please click on Alisa Premier Cruise to see all details of itineraries, room arrangement, and its price. Please fill in the box “Check price & Availability” your searching: which itinerary you will join, how many people you are when your departure date is, and which type of cabins you prefer to stay at, and then click “Check room rate”. After that, you will see the options of cabins with its price each. Click “Book now” to turn to the next steps of choosing transfer services before sending the form to us. Our travel consultant will contact you at soonest to confirm your booking as well as support you with other requirements. Besides, you can contact us at [email protected] if you need any help.
Asked by
Do I need to provide my passport’s copy when I book Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
Yes, it is common to provide the passport’s copy to your Vietnam tour operators for registration to get on board and staying overnight there. Do not worry, it is safe. Instead of sending your passport’s copy, you can provide us your passport information only, including your full name, date of birth, gender, passport number, nationality, and date of expiry.
Asked by
Do you have vegetarian meals onboard?
Answered by Halong Bay Cruise Team
Absolutely yes. Just inform your diet to your travel consultant. The talented chef of Alisa Premier Cruise will prepare vegan meals onboard as your request. For example, if you don’t eat meat and fish, or allergy to tofu, our chef will cater for meals with a wide range of selection at dinner (seafood, vegetables, mushrooms, and chicken). Breakfast and lunch are of the buffet, so you can freely choose what you want for your meals.
Asked by
Can I stay on board for relaxing instead of joining all organized activities as in the itinerary?
Answered by Halong Bay Cruise Team
Yes, you can. If you don’t want to join our organized outdoor activities, you can spend your time on board enjoying the views of Halong Bay or relaxing with some spa and massage treatments.
Asked by
Can I smoke in Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
Passengers are not allowed to smoke in the cabins and public areas. However, Alisa Premier Cruise offers both smoking and non-smoking cabins, so you can take a note with your travel consultant about this requirement. One more thing to note is that you are permitted to smoke at your private balcony only. Please do not smoke in the cabin area.
Asked by
Is a 2-way transfer from Hanoi included in the price? If not, how much is it?
Answered by Halong Bay Cruise Team
The cost of round-trip transfer Hanoi – Halong Bay – Hanoi by shuttle limousine bus is not included. Please follow the booking process, and you will have your own choice whether to book transfer service or not with the cost of USD 30.00 per person. Alisa Premier Cruise offers Limousine Bus for a round-way transfer on the expressway, which saves your time and also provides a comfortable journey.
Asked by
What is the check-in and check-out time?
Answered by Halong Bay Cruise Team
From Tuan Chau Harbor, you will get on Alisa Premier Cruise at around 12.00 – 12.30 at noon. After a 2-day 1-night itinerary or 3-day 2-night itinerary, the cabin check-out time is at around 09.30 am – 10.00 am. And then lunch is served at the restaurant on the way back to Tuan Chau Harbor. Disembark Alisa Premier Cruise at around 11.30 – 12.00.
Asked by
If I go with Alisa Premier Cruise, need I to pay an extra cost for kayaking and visiting caves, or these fees are included in the cost?
Answered by Halong Bay Cruise Team
With Alisa Premier Cruise, kayaking fees and tickets of visiting caves are included in the cost. You are not required to pay extra fees for these activities. For more information, here are tour inclusions in the price: Entrance fees, English-speaking tour guide on board, a luxury cabin on Alisa Premier Cruise, kayaking or bamboo boat, welcome drinks, all meals onboard, fresh ingredients for cooking class, and insurance onboard.
Asked by
How long does it takes from Hanoi to Halong Bay?
Answered by Halong Bay Cruise Team
It takes about 4 hour- driving from Hanoi to Halong Bay including about 30 minutes for a break on the halfway. From Hanoi to Halong Bay we will pass many towns which the speed is limited so it takes such a long time for about 180 kms. Our bus will pick you up from hotels in Hanoi Old Quarter about 08.00 - 08.30 AM and we arrive Tuan Chau Harbour about 12.00 - 12.30.