Best Halong Bay Cruises of 2023

Imagine that you are on a cruise surrounded by majestic mountains, slight waves of crystal water, and a peaceful atmosphere, then you wonder if this place is real. Yes, it is! You are on the Best Halong Bay Cruise. We will bring you to the most attractive destinations with our long-lasting experiences, professions, and the best offers. Halong Bay Cruise Deals offers tourists different packages based on Cruise Prices as facilitating your choice. With the trust and feedback of former customers, we promise a comfortable and memorable Halong Bay Cruise Tour. What are your worries? Please leave the questions below, and we are happy to answer all of them. If you don’t, let’s check Halong Bay Cruise Ships below and choose a suitable one for the exploration of a new fascinating world!
The Best Halong Bay Cruises of 2023
Peony Cruise in Lan Ha Bay: Best for Families and Couples among Halong Bay Boats.
Scarlet Pearl Cruises: Best for Service with attentive and friendly staff supporting 24/7.
Orchid Classic Cruise: A Halong Bay Boat Cruise with 14 exclusive suites, elegant bars, sophisticated restaurants, a well-furnished gym and spa, and spacious sundecks providing spectacular views of the bay.
Athena Cruise in Halong Bay: Best for Itinerary through attractive caves, Pearl farm, stunning islands, etc.
Rita Cruise in Halong Bay: Newest Cruise offers 4 seasons swimming pool, soundproof karaoke, steam and sauna room, fitness center, spa, etc.
Stellar Of The Seas Cruise: The Most Luxurious Halong Bay Cruise has a mini golf course, massage & spa, swimming pool, etc.
Swan Cruise in Bai Tu Long Bay: Best Budget Cruise with professional staff and tasty cuisine at a reasonable Halong Bay Cruise Cost.
We hope you can elect a favorite cruise among The Best Halong Bay Cruise above and enjoy a fascinating trip.
I read a comment on Facebook "Halong bay" never lets you down and it was true!
Erica - Brazil
- Unique routing
- French-inspired Le Opera restaurant
- Luxurious decoration
- All cabins with private balcony & ocean view bathtub
Cruise Itineraries:
Better than most cruises I have ever exp in Vietnam, worth trying
Stephanie - United States
- Modern Luxury Cruise
- 18 luxury cabins designed in neoclassical style
- The first and only cruise in Halong Bay owning two outdoor pools
- All rooms with spacious design, private balcony and jacuzzi
Cruise Itineraries:
Nice cruise in Halong Bay
Majd S - Syrian Arab
- Indochine - Colonial Style
- Fitness center right onboard
- Two large Jacuzzi pools
- Tai Chi, Yoga and Meditation sessions in the morning
- Ultra-large cabins with private balcony
Cruise Itineraries:
I love it
Ralph - American Samoa
- Luxury modern style
- 31 spacious en-suite cabins, each with a private balcony and Jacuzzi bathtub
- Neoclassic design equipped with high-tech & plush facilities
- Exceptional journey: Halong Bay - Lan Ha Bay - Cat Ba area
Cruise Itineraries:
The best trip in Halong Bay, Lan Ha Bay
Alexander - United Kingdom
- Catamaran-style inferior
- Outdoors Jacuzzi
- Tahiti Restaurant
- All rooms with private balcony
Cruise Itineraries:
Lan Ha Bay is a must-see destination in Vietnam, and a cruise is definitely the way to go
Anna - Germany
- Spacious cabins (45 - 135 sqm)
- Luxury and modern comfort facilities
- English-speaking tour guide on board
- Luxury cabin with private balcony
- Beauty Spa Services & Massage
Cruise Itineraries:
Great services and delicious food – but the bad weather that the cruise team could do nothing!
Melisia - Argentina
- Ultra-luxury cruise with semi-neo-classic design
- Included well-equipped Sauna
- Triple room and family room available
- Spacious and modern cabins
Cruise Itineraries:
floating 5 star water hotel
Agnes - Singapore
- Ultra-luxury cruise in modern style and 5-star standard services
- Short transfer time from Hanoi (only 2.5 hours)
- All cabins with private balcony
- Mini-golf course on board available
Cruise Itineraries:
Wonderful Mon Cheri Cruise. Brian is the BEST!
Neno Belan - Croatia
- Certificate for serving Halal food onboard
- Itineraries through 3 famous bays
- Short transfer time - only 2.5 hours from Hanoi
- All cabins have a private balcony
- Charitably funded organization based
Cruise Itineraries:
Staff good meals good everyting met our expectation
Igor Patritsiya - Russian
- Modern Western style
- Exclusive departure port - only 2.5 hours from Hanoi
- Off-the-beaten-track itineraries
- Extremely spacious cabin (36-72 sqm)
- Available connecting cabins for big groups
Cruise Itineraries:
booked this cruise without too much expectation but... unforgetable!
Phanphisa - Thailand
- Aesthetic Indochina architecture
- Elegant retro wooden interior
- Less-touristy itinerary with many activities
- Extensive menu for all culinary styles
Thanks for the great experience, Trang was really kind and attentive
Magdalene - Germany
- 3 overnight itineraries in Halong Bay - Lan Ha Bay
- Classic boutique cruise
- Spacious cabins with private balcony
- Swimming pool on sundeck
- Exclusive Arts Gallery
Cruise Itineraries:
our incredible holiday with Jade Sails Day!
Rachelll - Canada
- Longest day cruise in Halong Bay & Lan Ha Bay
- Diverse water activities
- Sunset Party on top deck
- Currency exchange available
Cruise Itineraries:
I really have a good time here
Ralph - Brazil
- Various cuisine, available Halal and Kosher food for Muslims
- Itineraries to less touristy areas in Halong - Lan Ha Bay
- Outdoor jacuzzi pool on top deck
- All cabins with private balcony
- Triple and connecting cabins available
Cruise Itineraries:
Never knew Halong Bay can be that breathtaking & Genesis crew was awesome
Jonna - Canada
- Elegant French-Indochina style
- Extraordinary itineraries with new attractions
- Spacious cabins all with private balcony
- Only 2-hour transfer from Hanoi
Cruise Itineraries:
Highly recommended Dora cruise
Yīng - China
- Luxury transfer by bus or van from Hanoi
- Modern 30-sqm fitness center
- Ceiling-to-floor windows and private balconies
- Blending classic and modern in design
Cruise Itineraries:
The ship's crew is very helpful and smiley. The cabin is neat and clean. The food is varied and tasty.
Excellent ❤ -
- Unique itinerary to Viet Hai Village
- Higher privacy and more personalized service
- Boarding from Tuan Chau Harbour with better facility
- Connecting cabins available
- Featuring Asian and Western delicacies
Cruise Itineraries:
A wonderful ship ride indeed. I can see that the cruise crew put a lot of effort in making the trip perfect
ashok j - Germany
- Highly reviewed in the price range
- Extremely friendly and attentive staff
- Good local food
- Cruise visits Tiptop Island
Cruise Itineraries:
A wonderful experience
Alhmanic - Germany
- Reasonable price with high-quality services
- Unique route
- Triple and connecting cabins available
- Iconic decoration
Cruise Itineraries:
Thanks for a great tour. We appreciate the devote of attentive staff
Aakriti M -
- Best mid-range cruise in Lan Ha Bay
- Only a 2-hour limousine bus transferring time per way
- Great rooms with balcony
- Free kayking
Cruise Itineraries:
Good cruise for 2 days 1 night trip, both my wife and I enjoyed it
Brian D - United States
- Newly born
- High-quality service
- Triple rooms available
- All cabins with private balcony
Cruise Itineraries:
We made a good choice of halongbay cruise thanks to consultant Nguyen
Nurul - Malaysia
- Contemporary design and beautiful wooden furniture
- Excellent service and attentive crew
- Well-equipped cabins with private balconies
- Outdoor Jacuzzi
Cruise Itineraries:
5-Star Experience with La Pandora Cruise, thanks to halongbaycruisedeal
Jin Lim - Malaysia
- Solid and luxurious design of iron and wood
- 4 decks with spacious amenities
- Onboard Spa & Massage
- Triple & family suites available
Cruise Itineraries:
Been looking for the best cruise tour to Halong Bay for so long and finally found it!!
Anton - Philippines
- One of the most luxurious cruisers in Lan Ha Bay
- Unique interior design
- Spacious cabins with private balcony
- Ultra-large sundeck
Cruise Itineraries:
This is for our honeymoon and we sure had a good time on this amazing Halong Bay cruise.
Julio - Cuba
- All cabins feature sea view, private bathroom
- Varied food, dairy-free and vegetarian options on requests
- Tai Chi and Cooking class onboard
- Free kayak/rowing boat
Cruise Itineraries:
Halong Bay is beautiful
Gregory - Burundi
- Large sundeck with tanning chairs
- Humorous and knowledgeable English speaking guide
- Magical kayaking with beautiful scenery
- Family triple room and family connecting room available
Cruise Itineraries:
Seeing the sights
Alula - United Kingdom
- Classical design
- Indochina-style wooden interior
- On-site restaurant
- Cooking class available
Cruise Itineraries:
A safe tour
Christopher - Belarus
- 4-star cruises in Lan Ha Bay
- Professional and devoted cruise
- Delicious and varied food
- Tai Chi and cooking class onboard
Cruise Itineraries:
Good tour and guide
Tanya - Finland
- Traditional design and modern facilities
- Wide range of activities
- Tai Chi class in early morning
- Thoughtful staff and professional services
Cruise Itineraries:
Great guide and lovely tour
Ceridwen - Thailand
- Luxurious dining area
- Spacious sundeck
- Cooking Fresh Spring rolls class
- Squid catching and kayak
Great boat cruise to Lan Ha Bay
Oralie - Poland
- Modern European and neoclassical style
- 16 luxury rooms with a capacity of 30-40 guests
- Private beach area
- Daily breakfast offers buffet, continental or vegetarian options.
- Organized, efficient, and thoughtful staff
Asked by Pradeep
Can I celebrate a special occasion during the cruise, and how can I make arrangements for that?
Answered by Halong Bay Cruise Team
Yes, you can celebrate a special occasion, and we have services to upgrade your experience. To make arrangements, please email us your details and how you'd like to celebrate your special day, and we'll prepare accordingly.
Asked by Jullie
What's the procedure for returning to Hanoi after the cruise ends?
Answered by Halong Bay Cruise Team
The return transfer to Hanoi Old Quarter is included in the cruise package, and you'll be comfortably transported back. Please contact Halong Bay Cruise Deals if there are any issues to ensure your safe transport.
Asked by Sneha
Should I expect a good Indian menu and what are some examples of dishes served?
Answered by Halong Bay Cruise Team
Yes, you'll enjoy authentic Indian cuisine on our vessel, including dishes like Thayir Vadai, Masala Chai, Onion Pakoda, and Masala Tea. If you have specific food requirements, please inform Halong Bay Cruise Deals in advance, and we will ensure you have a satisfying dining experience.
Asked by Akbar
What is the cancellation policy for Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
Full refunds are issued for cancellations made at least 48 hours before the selected activity date. Please contact Halong Bay Cruise Deals to get secure payment.
Asked by Kasi Rajiv
Are there age restrictions for passengers on the cruise?
Answered by Halong Bay Cruise Team
There are no specific age restrictions, and guests of all ages are welcome. Children aged 0-3 can join free of charge. However, remember to inform us to verify the information!
Asked by Kai
What are the safety measures and standards on board Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
We have strict safety measures and standards in place to ensure the well-being of our guests. Safety is our priority.
Asked by Anisha
Can I participate in the bamboo boating experience, and is it safe?
Answered by Halong Bay Cruise Team
Yes, you can enjoy the bamboo boating experience when visiting Titop Island. It's a safe and enjoyable activity.
Asked by Prabhat Amardeep
What attractions will I visit during the cruise itinerary?
Answered by Halong Bay Cruise Team
The Omkara Halong Indian Day Cruise itinerary includes visits to Sung Sot Cave (Surprising Cave), Luon Cave, and Titop Island, where you can enjoy the beauty of these natural wonders. There are more things to explore, let’s come and firsthand experience!
Asked by Sarvesh Mahendra
Can I bring my own drinks or beverages on board Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
Unfortunately, we do not allow single-use plastics on board, but you can purchase drinks and beverages from our onboard facilities.
Asked by Maya
Can you accommodate dietary restrictions or special dietary preferences for meals on the cruise?
Answered by Halong Bay Cruise Team
Yes, we can accommodate dietary restrictions or special preferences. If you have specific requirements, please inform Halong Bay Cruise Deals in advance, and we will ensure you have a satisfying dining experience.
Asked by Roshan
What's included in the cruise package, and what's not included?
Answered by Halong Bay Cruise Team
The cruise package includes a 6-hour cruise with sightseeing, return transfers from Hanoi Old Quarter, an authentic Indian buffet lunch, entrance fees, an English-speaking guide, swimming, climbing, kayaking or bamboo boat, and afternoon Indian Masala Chai and snacks. Exclusions are drinks, tips, and other personal expenses.
Asked by Rajeev Samir
Are there specific dates for the cruises, or can I choose any date that suits my schedule?
Answered by Halong Bay Cruise Team
We have scheduled cruise dates, but you can also request a private cruise on a date that suits your schedule. Just let Halong Bay Cruise Deals know your preferences.
Asked by Praveen
How to book a cabinwith Omkara Halong Indian Cruises?
Answered by Halong Bay Cruise Team
To book a cruise cabin with Omkara Halong Indian Cruises, you can contact Halong Bay Cruise Deals, and we will guide you through the booking process. We'll need some basic information from you, and we'll assist with the reservation.
Asked by Oliver
What are the dining options on board the Cozy Bay Premium Cruise?
Answered by Halong Bay Cruise Team
Cozy Bay Premium Cruise offers a delightful dining experience with a variety of Vietnamese and international dishes. Our onboard chefs can accommodate dietary restrictions and preferences with advance notice. Whether you're vegetarian, have food allergies, or have special dietary requests, our culinary team will do their best to provide suitable options.
Asked by Liam H
Is there a children's menu available during meals on the tour?
Answered by Halong Bay Cruise Team
Yes, there is a children's menu available during meals. If your child has dietary restrictions or allergies, please inform us in advance, and we will do our best to accommodate their needs.
Asked by Rafael Frankenberger
What are the specific activities and attractions included in this tour for children and families?
Answered by Halong Bay Cruise Team
The tour offers a variety of activities suitable for both children and families in the Cozy Bay Premium Cruise Day Trip itinerary. These activities may include visits to Surprising Caves, Tiptop Island, kayaking, and more. Families can enjoy exploring the stunning natural beauty of Halong Bay together.
Asked by Watsons
Is there a maximum number of children that can be accommodated per adult?
Answered by Halong Bay Cruise Team
Currently, there is no fixed limit on the number of children each adult can bring. However, advance notification is recommended to ensure sufficient seating for all.
Asked by Isiah Pekins
Are there age-appropriate activities or facilities for children on the tour?
Answered by Halong Bay Cruise Team
The tour program may include age-appropriate activities for children, but you should contact us in advance to learn more about these activities and consider whether they are suitable for your child's age.
Asked by Finn Mach
How do I book tickets for my children under 5?
Answered by Halong Bay Cruise Team
Children under 5 years old are free of charge and do not require a ticket. However, you should inform us about the number of children in your reservation to ensure appropriate seating.
Asked by Jake
What is included in the "Sunset Party"?
Answered by Halong Bay Cruise Team
The Sunset Party includes red wine, a selection of tea, cakes, shrimp chips, and fresh fruits, creating a delightful evening experience against the backdrop of a beautiful sunset.
Asked by Jeanelle
How can I get more information or make a reservation for Cozy Bay Premium Cruise?
Answered by Halong Bay Cruise Team
For additional information and reservations, you can contact Halong Bay Cruise Deals, where you will receive detailed information about the cruise, available itineraries, and booking options. Feel free cause we are willing to answer any of your requests!
Asked by Jake Bell
What facilities are available on board the Cozy Bay Premium Cruise?
Answered by Halong Bay Cruise Team
The facilities on board include restaurants, a smoking area, air conditioning, currency exchange services, and multilingual staff who speak both English and Vietnamese. There's also a bar for your convenience.
Asked by Priyanka
Is kayaking available on the Cozy Bay Premium Cruise journey?
Answered by Halong Bay Cruise Team
Yes, you can go kayaking or take a bamboo boat in Luon Cave to explore the beautiful lagoon with your family or friends. The cruise also offers kayaking around the cave region to explore the bay and witness the wild nature.
Asked by Chris Park
Are there any special arrangements or upgrades available for celebrating special occasions on the cruise?
Answered by Halong Bay Cruise Team
Absolutely! We are delighted to help you make your special day even more memorable. To prepare for your celebration, please email us with details about the date of your booking and how you would like to celebrate your special occasion. Halong Bay Cruise Deals can discuss available services and upgrades to enhance your experience.
Asked by peter
Can you tell me more about the pool and its facilities on the cruise?
Answered by Halong Bay Cruise Team
Our cruise offers an outdoor pool and a relaxing area on the sundeck. The pool provides a refreshing swimming experience, and the sundeck is a fantastic spot for sunbathing and taking in the breathtaking views of Halong Bay.
Asked by Naomi
What are the available meal options and dietary considerations on the cruise?
Answered by Halong Bay Cruise Team
You can inquire about meal options and discuss any dietary restrictions or preferences with the cruise to ensure a satisfying dining experience.
Asked by jesswoo
Can you tell me more about the large sundeck, gym, golf course, and swimming pool on the cruise?
Answered by Halong Bay Cruise Team
The large sundeck provides a unique dining experience with panoramic views. The cruise offers a gym and golf course, which is a rare feature. The swimming pool, located on top of the cruise, offers a stunning view of Halong Bay.
Asked by Reid Reeves
What is not included in the cruise package?
Answered by Halong Bay Cruise Team
Exclusions from the package are airfares and hotels, visa arrangements, massage services, beverages, tips, personal expenses, and all other services not clearly mentioned in the inclusions.
Asked by Harrison
What is included in the cruise package?
Answered by Halong Bay Cruise Team
The cruise package includes a welcome drink, cruise itinerary and program, entrance and sightseeing fees for mentioned visits, an in-house English-speaking tour guide, luxurious cabins and suites, meals, kayaking, conference equipment (for charter bookings), insurance, taxes, and service charges.
Asked by MArlee
What is the cancellation policy?
Answered by Halong Bay Cruise Team
The cancellation policy varies based on the number of cabins booked. You should be aware of the specific cancellation charges based on the timing of the cancellation. Feel free to ask Halong Bay Cruise Deals more about any policy.
Asked by Noah Kelley
What is the payment policy for the cruise?
Answered by Halong Bay Cruise Team
Full payment is required once the booking is confirmed, and cabins may be subject to cancellation and resale if the deposit is not received within the specified option period. Please contact Halong Bay Cruise Deals to get secure payment.
Asked by Rollo P.
Is there a child policy for the cruise?
Answered by Halong Bay Cruise Team
Yes, there is a child policy in place with specific considerations for infants, children aged 5-11, and those over 12 years old. It's important to review this policy when booking with children. Don’t hesitate to contact Halong Bay Cruise Deals to refer to detailed information.
Asked by Mark Robins
Is Wi-Fi available on the cruise?
Answered by Halong Bay Cruise Team
Yes, free Wi-Fi is available in all rooms and public areas on the cruise.
Asked by Cruz Lyle
What are the highlights of the Indochine Premium Halong Cruise?
Answered by Halong Bay Cruise Team
Some highlights of the cruise include a large sundeck for dining with a panoramic view, a gym and golf course, a deluxe wine and cigar cellar, and a swimming pool on top of the cruise for relaxation.
Asked by Boyce
Is the cost for onboard insurance included, and what does it cover?
Answered by Halong Bay Cruise Team
Yes, onboard insurance is included in the package, but you should inquire about the specific coverage and terms of the insurance.
Asked by Noah Banks
Are there any additional fees or charges I should be aware of before booking?
Answered by Halong Bay Cruise Team
While the Crown Legend Cruise package includes many services, you should be aware of any additional fees or charges that may apply for services not explicitly mentioned in the inclusions. Please contact Halong Bay Cruise Deals to refer to detailed information.
Asked by Layton Agatha
Can I pay for any of the excluded services on board, or should I arrange them in advance?
Answered by Halong Bay Cruise Team
Some excluded services may be available for purchase on board, but it's advisable to arrange them in advance to ensure availability. However, please remember to contact Halong Bay Cruise Deals to confirm more detailed information.
Asked by Lewis
What is the cancellation and refund policy of the cruise?
Answered by Halong Bay Cruise Team
he cancellation and refund policy varies, so it's essential to review the specific terms and conditions outlined in your booking. Please keep in touch with Halong Bay Cruise Deals to guarantee your rights as well as refer to more detailed information.
Asked by Kendall
What should I prepare before embarking on a Crown Legend Cruise trip?
Answered by Halong Bay Cruise Team
You should prepare essentials such as travel documents, clothing for different weather conditions, and any personal items you may need during the trip.
Asked by Jasper
Are there safety measures in place on the cruise?
Answered by Halong Bay Cruise Team
Yes, the cruise provides safety measures, including life jackets and 24-hour security services.
Asked by Olivia Wilson
What languages are spoken by the staff on the cruise?
Answered by Halong Bay Cruise Team
The staff can communicate in both English and Vietnamese.
Asked by Blake
What activities are available on the Crown Legend Cruise?
Answered by Halong Bay Cruise Team
The cruise offers various engaging activities, including cooking demonstrations, kayaking, swimming, bamboo boat rides, hiking, and cultural experiences, depending on your chosen itinerary.
Asked by Yung Guo En
Can I create my own itinerary?
Answered by Halong Bay Cruise Team
Customized itineraries may be possible depending on availability and special requests. At present, there are 2 kinds of itineraries including the Crown Legend Cruise 2 Days 1 night and the Crown Legend Cruise 3 Days 2 nights. If you have any other special requests about the itinerary, please contact Halong Bay Cruise Deals or the cruise staff in case you are already on the cruise trip.
Asked by Adelyn
What dining services are offered on Crown Legend Cruise?
Answered by Halong Bay Cruise Team
The cruise offers a wide range of dining options with a menu featuring both local and international cuisine. You can enjoy buffet meals and à la carte dining.
Asked by Demetria Jeannie
Should I make reservations in advance, or can I book directly upon arrival?
Answered by Halong Bay Cruise Team
It's recommended to make reservations in advance to secure your spot, especially during peak tourist seasons.
Asked by Mehdii Aek
How Much Should I Tip?
Answered by Halong Bay Cruise Team
The tip for driver, cruise staff or any other service is optional based on your experience. Please note that it is not included in the tour fee.
Asked by Kumar
Does the cruise have Wi-Fi?
Answered by Halong Bay Cruise Team
Yes, it does. The Wi-Fi system is modern and fully equipped on the boat. However, please note that the Internet connection may be unstbale some times due to the weather.
Asked by Christine
Is There a Dress Code on Omkara Cruise Ships?
Answered by Halong Bay Cruise Team
No, it is not. But you are recommended to wear light and comfortable clothing (preferably dri-fit material) so it will be more convinient during the activies on Omkara Cruise.
Asked by user6835
I am vegetarian. Do you have a special menu for me?
Answered by Halong Bay Cruise Team
Absolutely. Omkara Cruise not only offers authentic Indian cuisine, but also have a special menu for vegeterians so that all the guests can enjoy the cruise tour in the most comfortable way. For more information about Omkara's menu and other features, you can check our blog here.
Asked by Amata Khatri
Is there an extra fee for kayak activities?
Answered by Halong Bay Cruise Team
Kayaking activity is already included in the tour package for the Omkara Halong Indian Cruise. However, you must pay for other drinks, beverages, tips, personal expenses, and other services that not mentioned in the itinerary.
Please see "Inclusions & Exclusions" for more details or contact us for easier consultance!
Asked by JOHAR
Do you have a doctor or medical service on the boat?
Answered by Halong Bay Cruise Team
Thank you for your concern! Omkara Halong Indian Cruise does not have a doctor available onboard, but all of our ships are equipped with First Aid Kits and basic medicine.
If there is a serious medical emergency, the satff will support you immidiately and take you back to the harbor. We can take you to the nearest hospital within 01 hour.
Asked by Avyann
What Can I Bring with Me on the Omkara Ship and What Items are Prohibited?
Answered by Halong Bay Cruise Team
You are recommended to bring: sunglasses, sunblock, a wide-brim hat, insect repellents, swimming suites (in summer) or warm clothes (in winter), your original passport, and your camera to save your memorable time at Halong Bay!
Remember that single-use plastics are not allowed when visiting Halong Bay. Hope that our answer will help you bring the perfect luggage for your Halong Bay holiday!
Asked by Raj
What is included in the cost of the cruise?
Answered by Halong Bay Cruise Team
The Omkara Halong Indian Cruise Tour includes 06-hour cruise on Halong Bay visit Sung Sot Cave, Luon Cave, Titov Island, Return Transfer from Hanoi Old Quarter, Authentic Indian Buffet Lunch and all entrance fees for sightseeing as mentioned. Moreover, English-speaking guide is provided during the tour. Swimming, climbing, kayaking or bamboo boat as well as the special Afternoon Indian Masala Chai & Snacks are covered.
Asked by Kelly
What about the cancellation policy of Omkara Cruise?
Answered by Halong Bay Cruise Team
About cancellation policy of cruise tour, if you make the cancelation 5-7 days before departure, you’ll be fined 100% of the total contract value. For more details,please read our terms and conditions here.
Asked by Paul
Hello, where can I find the spa prices? Thank you
Answered by Halong Bay Cruise Team
Dear Paul, Thank you for contacting us! For the spa menu, please kindly check your email as we already sent you one. Should you need any further information, please feel free to let us know!
Asked by KAllie
Hello, I will be at the Hanoi Airport on the Sept 9th at 8:45am. Do I need to book the transfer to Ha Long or can I get there by myself? When is the latest Check in and what will happen if I will be late? Tks
Answered by Halong Bay Cruise Team
Dear Kallie, Thank you for your concerns and please kindly note that if you arrive at 8:45am it will be too late to join Orchid Trendy cruise on the same day. We suggest you stay a night in Hanoi the first night and book the cruise trip the next day. If you are late for the cruise, unfortunately you may need to pay extra for the cano service to catch up with the cruise. Hope the answers help you plan your cruise. If you have any other question, please don't hesitate to ask for our help.
Asked by Hana
Hi, I have a question that What would happen if the cruise is not ready on the day I book??
Answered by Halong Bay Cruise Team
If the tour gets cancelled in the middle of the operating days, you'll have to pay for the services you've already used, such as a shortened cruise trip, breakfast, or shuttle bus - whichever applies in your case. In the rare case that the cruise doesn't operate by the day you booked, you can either get a full refund or upgrade to a higher class cruise for free (if you agree to it). We hope this information has answered your question satisfactorily. If you have any other queries, please don't hesitate to let us know!
Asked by Reyna Vences
Which types of cabins on Orchid Trendy provide a private balcony?
Answered by Halong Bay Cruise Team
Hi Reyna Vences, thank you for asking. Orchid Trendy Cruise offers 3 different types of cabins: Deluxe Cabin, Premium Deluxe Cabin, and Exclusive Suite Cabin. It all provides private balcony in each room with full amenities and comfy spaces to serve passengers the best experience.
Asked by Luo Li
What is the usual tip on board?
Answered by Halong Bay Cruise Team
Hi Luo Li, I am glad to support you. Tips are not compulsory on our Orchid Trendy Cruise, it depends on your satisfaction and experience with services, staff, tour guides, ect. then you can give them a tip. The average tips from 10$ - 20$.
Asked by Lei Shunyuan
I don't have much time so i wanna book Orchid trendy for 1 day, is it possible?
Answered by Halong Bay Cruise Team
Good morning Lei Shunyuan, thanks for asking. We are sorry that Orchid Trendy Cruise now does not provide a day itinerary. Besides, some Day Cruises in Halong Bay Cruise Deals website can meet your requirements.
Asked by Melati
Hi, our family will be in Halong in August. I want to know if the itinerary is fixed or can be adjusted
Answered by Halong Bay Cruise Team
Dear Melati, Thank you for contacting us! Please kindly note that the itineraies we provided are fixed and will only be adjusted if the weather is too bad to visit the natural attractions or other unpredicatabel issues. If you have any other questions please let us know!
Asked by Ange Baudin
I think cooking class is a course onboard so do i have to pay extra money for this? Please make it clear for me.
Answered by Halong Bay Cruise Team
Dear Ange Baudin, thanks for your question. Cooking demonstration is one of Orchid Trendy Cruise's inclusions and itineraries,so you do not have to pay any extra fee.
Asked by Iris Stokes
I have booked 3 days 2 nights tour on Orchid trendy cruise but i don't know what should i prepare for the trip?
Answered by Halong Bay Cruise Team
Dear Iris Stokes, nice to hear from you. You should prepare your original passport for the check-in process, pack sunglasses, sun cream for sunbathing on the Sundeck, a camera to preserve the great experiences with Halong Bay view, a swimming suit, insect repellant, cash for personal needs and exciting mood to enjoy the tour!
Asked by Henry
Do you have any vegan meal options on board?
Answered by Halong Bay Cruise Team
Dear Henry, Thank you for your question! We would like to confirm that the Orchid Trendy cruise can prepare vegan meals for you. When your booking is confirmed, we will ask for your food request and please kindly let us know then for a better arrangement. I hope this would be helpful please let us know if you have any other inquiries.
Asked by Kemp Morrison
Hi, i wonder if smoking is permission or not?
Answered by Halong Bay Cruise Team
Hi Kemp Morrison, thanks for your question. Orchid Trendy Cruise do not allow smoke especially in cabins, please pay attention to that.
Asked by Zoe
can you confirm if the boat is going to Halong Bay or Lan Ha Bay? Thanks
Answered by Halong Bay Cruise Team
Dear Zoe, Thank you for contacting us! Thank you for contacting us! Please note that Orchid Trendy Cruise visits Lan Ha Bay, a very beautiful route with less crowded tourist traffic. You are always welcome to ask for more assistance!
Asked by Khelly
Hi, which rooms have a bathtub with a view?
Answered by Halong Bay Cruise Team
Dear Khelly, Thank you for your interest about Orchid Trendy Cruise and we are happy to answer your question! I would like to confirm that all suites and rooms on Orchid Trendy have a bathtub with a view. If you need any further information please do not hesitate to contact us!
Asked by Tony M
hi, I'm planning to go with Orchid Trendy on October 12 for 3 days 2 nights stay. is it a good time to travel with cruise during that time ? we are 2 adults and 3 kids is that possible for us to get a connecting room? and how much ?
Answered by Halong Bay Cruise Team
Dear Tony, Thank you for your quetsions! The time you mentioned is totally fine for cruising in Halong Bay as weather is excellent with little possibility of rain. For the second question, Orchid Trendy Cruise has connecting cabin for sure and we would need to know your children's age in order to assist you in the best way. Looking forward to hearing from you!
Asked by Julie
Would we be charged with tax and sightseeing tips with reservation of orchid trendy? thanks
Answered by Halong Bay Cruise Team
Hello Julie, the tax and sightseeing ticket is already included in the cabin price if you book any cruise with us. For the tips it is not a must, it depends on your satisfaction. Hope this information is useful for you. Please feel free to contact us for any further questions!
Asked by Christine
Hi does the Orchid Trendy Cruises have fishing /squid fishing included?
Answered by Halong Bay Cruise Team
Dear Christine, Thank you for your inquiry! Please be advised most of the cruise can offer fishing/squid fishing from the boat, so you can ask the staff of Orchid Trendy Cruise for the nescessary equipment. Should you have other questions, please do not hesitate to contact us.
Asked by Isandro Limones
What is the best time to visit Halong Bay?
Answered by Halong Bay Cruise Team
Hi Isandro Limones, thank for asking. Halong Bay is beautiful all year round but October to December (Fall) is the best season to visit Halong Bay because of the excellent weather and little possibility of rain, however, the number of tourist can be double. June to the end of September is rain season with high percentage of storm and typhoon so some activities can be delayed or canceled, but rain does not last long then the sky next day will be bright and blue.
Asked by Tomas
Is Tai Chi class a mandatory activity?
Answered by Halong Bay Cruise Team
Hi Tomas, we are glad to support you. Tai Chi class is an optional itinerary, you can choose stay in bed till breakfast time.
Asked by Sadow Hoshi
Massage service is included or not?
Answered by Halong Bay Cruise Team
Dear Sadow Hoshi, thanks for your question. Massage treatment on Orchid Trendy Cruise now is excluded but you can book it in advance. Besides, this service is included that depends on type of cruise.
Asked by David
Can we relax in our room instead of following itinerary?
Answered by Halong Bay Cruise Team
Hello David, thank you for contacting us. You can stay in your room if you get tired or have health problems, if not, we recommend you should follow the itinerary to enjoy the trip fulfillment and explore the beauty of nature and local culture in Halong Bay.
Asked by Guaya
How can I go to Halong Bay?
Answered by Halong Bay Cruise Team
Dear Guaya, thank you for asking. We have a transportation service that picks up you from Hanoi to Halong Bay but it is not included, you need to pay extra for this. Otherwise, you can go by motorbike (if it's not too far away), long-distance bus, train, etc.
Asked by jenny nguyen
Are there any activities for children?
Answered by Halong Bay Cruise Team
This cruise is for families with various activities such as visiting caves, squid fishing, or swimming. Don't worry about it.
Asked by Anna Lincoln
Can you pick me up from Hanoi to Halong?
Answered by Halong Bay Cruise Team
We are happy to arrange transportation from Hanoi to Halong for you. However, the price above does not cover this. Therefore, you need to pay an extra fee for it.
Asked by Noa
Can I pay a part of the cost and then pay the rest later?
Answered by Halong Bay Cruise Team
Yes, of course, each cruise has a different deposit so you pay it first. Then pay full tour later.
Asked by Emily
Is it reliable to book online?
Answered by Halong Bay Cruise Team
You need to make sure that you book on the correct website: https://www.halongbaycruisedeals.com/. Then we will help you choose a cruise and follow the steps from our salesperson. With experiences and feedback from former clients, there is no need to worry about it.
Asked by Jimmy
Is Scarlet Pearl Cruises popular with families or couples?
Answered by Halong Bay Cruise Team
We have cabins for couples and cabins so you can select the suitable one.
Asked by Mike
How can I make a special request?
Answered by Halong Bay Cruise Team
We’re happy to meet your requirements. When you send us a request, our salesperson will contact you and you tell them your special request.
Asked by Anne
Can I bring pet to Heritage Cruises?
Answered by Halong Bay Cruise Team
We like animals, and we would want to meet your dear friend! However, some individuals may not be comfortable with your furry pals. We appreciate your help in ensuring that everyone has a wonderful time on Heritage Cruises.
Asked by Authur
Can i smoke at Le Theatre Cruise?
Answered by Halong Bay Cruise Team
You can smoke in the smoking place but it is not permitted in private rooms. You should ask the staff when boarding.
Asked by Kate
Can I celebrate an anniversary on ambassador cruise halong bay?
Answered by Halong Bay Cruise Team
Yes, of course. You need to notify us in advance for preparation and confirm the scale, participants, fee, etc. That will make sure a perfect party! We are happy to help you create memorable moments here.
Asked by Dominic
I want to confirm whether Insurance is included in the fee.
Answered by Halong Bay Cruise Team
Thank you for considering our service. We confirm that the insurance is included in the fee.
Asked by Mortimer
My son is only 7 years old, can he also join squid fishing activities?
Answered by Halong Bay Cruise Team
Thank you for sending the question. This activity has no age restrictions, so your son can participate as well.
Asked by Fergal
Do you provide transportation service which picks up right from the airport?
Answered by Halong Bay Cruise Team
Thank you for your email. We also arrange to pick up service right from the airport. If you want to reserve the car service, don’t hesitate to contact us!
Asked by Duncan
Do I have to pay the fee for the gym?
Answered by Halong Bay Cruise Team
Happy to hear from you, Gym service if Mon Cheri Cruise is free and open 24/24, so you can do it at any time without any fee.
Asked by Christabel
I don’t know how to row a bamboo boat; can anyone help me?
Answered by Halong Bay Cruise Team
Thank you so much for contacting us. If you don’t know how to row a bamboo, you will have locals to help you, and you can explore Halong by bamboo boat. Hope you are happy with this information.
Asked by Annabella
My daughter is allergic to some ingredients, can you prepare special meals for her?
Answered by Halong Bay Cruise Team
Hello, you don’t have to worry about it, you should inform us soon so that we can prepare suitable meals for her.
Asked by Almira
I don’t have enough time; do you offer a 1-day tour?
Answered by Halong Bay Cruise Team
Sorry, up to now, Mon Cheri Cruise only offers 2 days 1 night tour and 3 days 2 nights tour. Halong Bay is worth spending more time exploring. You should think about it. You can refer to our Halong Bay Day Cruises.
Asked by William
Do I have to pay all the money when I book the trip?
Answered by Halong Bay Cruise Team
Hello, it's a pleasure to assist you. Our Mon Cheri Cruise Policy requires 50 % of the total cost to secure the booking. The remaining balance is to be paid 15 days prior to the departure date.
Asked by Matthew
When will we come back to Hanoi? which vehicle do we use?
Answered by Halong Bay Cruise Team
Hello. When the trip ends, we will come back to Hanoi at 3.00 pm by bus. Please note that you have to book the shuttle bus service with us, it’s not included in the price!
Asked by Christopher
We will go by private car; I want to know how long does it take from Hanoi to Halong Bay?
Answered by Halong Bay Cruise Team
I’m happy to assist you, from Hanoi to Halong Bay, it takes around 2-2.5 hours on the expressway.
Asked by Rebecca
Do I have to pay the fee for a kayak or bamboo boat?
Answered by Halong Bay Cruise Team
Hello. You don’t have to pay the fee for a kayak or bamboo boat. This is included in your itinerary.
Asked by Maria
I want to know that are all meals and drinks are included in the price.
Answered by Halong Bay Cruise Team
Thank you for your question, Welcome drinks, complimentary 2 bottles of mineral water, Full board meals as itinerary, Tea and coffee for breakfast, and A bottle of wine in the President Suite & Mon Cheri Suite Cabin are included. However, beverages not mentioned above are not included.
Asked by Laura
I’m not in Hanoi, so can I go to the Cruise by myself?
Answered by Halong Bay Cruise Team
Of course, you can go by yourself. However, please note that the first check-in at our private waiting lounge in Got pier, Hai Phong city is at 12.00. Don't be late!
Asked by Jennifer
Hello, I want to check the availability of Family Room in 2 days 1 night trip for 2 adults on 1st February and the price. Thank you!
Answered by Halong Bay Cruise Team
Thank you for your contact and I’m happy to inform you that now Family Rooms are available on 1st February. The price of Elegance Family Balcony for 2 days 1-night trip: is us$430
Asked by Hiddleston
I want to have Halal food during my trip, do I have to inform you when I book the trip?
Answered by Halong Bay Cruise Team
Yes, to have better preparation for your diet, you should inform us about your special requirements for your food, and we will provide you with your special food.
Asked by Benedict
I know that I have to pay the extra fee for beverages but I can’t find the price of the beverage on your website. Can you send me the detailed menu and price of beverages? Thanks!
Answered by Halong Bay Cruise Team
Hello, thank you for your interest in our service. I have sent the email about the beverages for you. Could you please check it? If you have any questions, we are willing to answer them for you!
Asked by Zane
Hello, is the shuttle bus fee included in the price of the trip?
Answered by Halong Bay Cruise Team
Thank you for your interest in our service. The price of the trip doesn’t include the shuttle bus. Hope this information is helpful to you!
Asked by Corbin
I want to know more about the spa service and the price. Can you send me the detail of the service?
Answered by Halong Bay Cruise Team
Hello. I have sent you the spa service and the price. Could you please check it? If you want to know anything, feel free to raise a question. I’m very happy to assist you.
Asked by Bernie
I’m going to book a 3 days 2 nights trip on September but I read a blog on the Internet, it said that Halong usually has typhoons at this time. If does, and I haven’t boarded the Cruise, can I receive back all the money?
Answered by Halong Bay Cruise Team
Hello, nice to hear from you. If at that time, the trip will be canceled by the severe weather and you haven’t boarded our Cruise, you haven’t used any services, you can receive a 100% refund. And, in case of bad weather in Halong Bay, the cancellation shall be decided ONLY by the Halong Bay Management Board.
Asked by William
Hello, I’m going to have a 2 days 1 night trip next month but I still don’t know any weight restrictions with my luggage? Thanks!
Answered by Halong Bay Cruise Team
Nice to hear from you. I’m glad to inform you that there is no restriction on the weight of the luggage. I look forward to hearing from you!
Asked by David
My mom is vegetarian, so does we have to pay the extra fee for special food requirement?
Answered by Halong Bay Cruise Team
Hello, if you have any requirements for food, please contact us, there will be an alternative menu for you, you don’t have to pay extra money for these special requirements. Thank you for contacting us!
Asked by Matthew
Hello, we will fly to Hanoi at around 13.00 pm, can we board the Doris Cruise during that day?
Answered by Halong Bay Cruise Team
Thank you for your message. We are so sorry that you can’t board the Cruise during the day because it takes 2.5 hours to Halong from Hanoi and all the visitors board the Cruise at 12-12.30. You can stay in Hanoi for one night and the next day, we will pick you up at around 9-10 am in Hotels in Hanoi Old Quarter or in front of the Hanoi Opera House
Asked by Christopher
Hi, my mom and I will go to Hanoi on 27th, of February we plan to go on a 2-day 1-night Halong trip on 28th, of February, do you have any availability on that day? If have, how much does the Junior Suite Room cost?
Answered by Halong Bay Cruise Team
Hi, nice to hear from you, we still have availability on that day. The price of the Junior Suit Room from $310. If you have any problem with the trip, feel free to contact us, we are willing to help you.
Asked by Jessica
Hello, I'm staying at Daewoo Hotel, can you pick me up at this place?
Answered by Halong Bay Cruise Team
I’m glad to support you. The shuttle bus pick-up location is the Hotel in Hanoi Old Quarter or in front of Hanoi Opera House, so you have to move to this place to get on the bus. Thanks!
Asked by Hiddleston
Does Doris Cruise also help us with Visa to Vietnam?
Answered by Halong Bay Cruise Team
Thank you for contacting us! We are sorry that we can’t help you with visa service, you have to contact the embassy to have more information.
Asked by Join
I want to know if Doris Cruise has a bathtub or standing shower.
Answered by Halong Bay Cruise Team
Thank you so much for your question, all the room of Doris Cruise is equipped with bathtubs to make sure you will have the best facility to relax. Looking forward to hearing from you!
Asked by Anna
Our team has 3 people, which room is the most suitable for us?
Answered by Halong Bay Cruise Team
Thank you for your question. If your team has 3 people, the best choice is the Triple Suite Seaview with Private Balcony, this room allows the maximum number of occupants 3 people. If you have any questions, you can ask us we are very happy to support you!
Asked by Mark
Can I order a special diet when joining a cruise tour with La Casta?
Answered by Halong Bay Cruise Team
Yes, you can. La Casta Cruise is happy to take your special diet request. However, you should inform us as soon as possible and at least 2 days before boarding. Please understand that the cruise has limited storage for ingredients and we want to make sure all the food is in its best condition when being served to you.
Asked by Daniel
Do we have Wi-Fi onboard?
Answered by Halong Bay Cruise Team
La Casta provides free Wi-Fi in the areas of restaurants and bars. In case you find the Internet connection unstable, please understand that the cruise can be moving to a non-suitable geography of Halong Bay.
Asked by Christopher
Does La Casta have medical services onboard?
Answered by Halong Bay Cruise Team
The crew does not have any doctors on board. However, First Aid kits and a basic pharmaceutical supply are provided on every ship. In case of a serious medical emergency requiring assistance from land, we will return you to the pier within an hour. If you or a member of your cruise party feels under the weather, please notify the front desk right away. Additionally, we advise you to pack basic medications and personal needs. It's always better to be prepared.
Asked by James
Do I need to pay an extra fee when going kayaking???
Answered by Halong Bay Cruise Team
Kayaking is one of the highlighted activities in our itinerary for both 2-day-1-night and 3-day-2-night cruises. Therefore, you can feel free to use this service without any extra fee when the Halong Bay Cruises.
Asked by Michael
Are drinks and beverages included in the cruise trip of La Casta?
Answered by Halong Bay Cruise Team
La Casta Cruise will welcome every guest with a welcome drink right when you get onboard. Besides, each cabin is equipped with 2 bottles of mineral water, and drinks in meals are included in the package. In our menu, we have a wide range of drinks to offer so please contact any staff to assist you with the ordering.
Asked by Kevin
What are room services and amenities included on La Casta?
Answered by Halong Bay Cruise Team
La Casta Cruise includes a set of bathroom amenities and hair dryers in each its accommodations. Please ask a member of the staff if you are unsure where to plug in your hairdryer, razor, or any other gadget. Additionally, you can check the factsheet of your cabin after you successfully booked with us for more information about the facilities.
Asked by Theodore
Should I bring water-resistant bags onboard?
Answered by Halong Bay Cruise Team
If you have a camera or value stuff that is not waterproof, you can bring water-resistant bags.
Asked by Azaria
One member of my family is using a wheelchair now, is it possible for them to join the cruises of La Casta?
Answered by Halong Bay Cruise Team
Yes, the staff can help your family member to get on the bus and carry the wheelchair on board. However, they may have to skip most of the sea activities so it is recommended that they stay onboard to relax with our bunches of services.
Asked by Dempsey
What time will La Casta cruise depart? Is that daily?
Answered by Halong Bay Cruise Team
The cruises of La Casta depart daily from the Tuan Chau International Marina. Please be noted that the day cruise begins at 11.00 and the overnight cruise embarks at 11.30.
Asked by Albert
Do La Casta buses run daily? Are they spacious? Do drivers speak English or other languages?
Answered by Halong Bay Cruise Team
La Casta buses have 2 types which are 16-seat and 29-seat models. We equip all the buses with AC, and spacious seats and they run daily.
The drivers can’t use English properly like most other Vietnamese, however, they are confident in driving and promise to take you to the location safely.
Asked by Timothy
How far is Halong Bay from the nearest airport?
Answered by Halong Bay Cruise Team
There are many convenient routes to travel to Halong bay from major cities. The nearest airport to Halong bay is Noi Bai Airport, which is from 165 to 180 km, so it will take you about 3 hours and a half to transit from the airport to the port where La Casta anchors.
There is another airport nearby Hai Phong which is only 50 km away from Halong Bay, but not with daily flights.
Asked by Adela
What travel documents do I need to embark on La Casta Cruise?
Answered by Halong Bay Cruise Team
In order to board La Casta Cruise, we require guests to bring the following documents:
- Passport
- Vietnam visa expiry date
Please make sure you bring all those documents with you so the check-in procedure can be smooth and also save you time.
Asked by Laelia
Can I order vegetarian food?
Answered by Halong Bay Cruise Team
Yes, you can. The vegetarian options are on request and our staff will happily meet any other special requests such as a restricted diet, and allergy to seafood. However, please make a note with us specifically before the boating day so we can have more time to prepare the meals.
Asked by Quinn
Is the afternoon tea included in the cruise packages?
Answered by Halong Bay Cruise Team
Absolutely, the afternoon tea, as well as the main meals, are already included in the packages when you make a booking with us. Please enjoy all the tea, coffee, fruit, and pastries while admiring the sunset on the cruise.
Asked by Lily
If the weather is bad or I am not able to join the excursions, is there anything entertaining onboard?
Answered by Halong Bay Cruise Team
Le Theatre provides high-class and unique facilities to ensure any guest a perfect cruise with friends and family by joining onboard activities. Check out our Tai Chi lessons in the morning, cooking class, fishing, and Sunset party in the late afternoon, also the Spa and massage, Hot Tub, and open bar,...
Asked by Elle
What facilities are available in my cabin?
Answered by Halong Bay Cruise Team
Based on the types of cabins you book, the facilities will be different. However, the basic facilities at Le Theatre can meet all your necessities: air conditioner, wi-fi, refrigerator, satellite TV, bottled water, hair dryer, life jacket, balcony, and mini bar. More luxurious cabins come with higher-class services such as bathtubs, and coffee makers,...
Asked by Maya
Which attractions will the cruise pass by?
Answered by Halong Bay Cruise Team
After a tasty buffet lunch on Day 1, Le Theatre will bring you to the Ao Ech area to enjoy sightseeing and swimming. Then, you will get to explore the Dark & Bright Caves on Day 2. If you are cruising on our 3-day 2 night tour, you will visit Viet Hai village to learn how people live their life in a floating village.
Asked by Mila
Do I need to pay an extra fee when using kayaking?
Answered by Halong Bay Cruise Team
Kayaking is included in the cruise packages, as well as other activities like bamboo boats, and night squid fishing. However, please take note that outdoor activities can be canceled due to bad water.
Asked by Mason
Would it be possible to book a cruise during the New Year?
Answered by Halong Bay Cruise Team
Our cabins fill up really fast on big holidays like New Year or Tet, so it is recommended that you pre-book far in advance. Please understand that there are surcharges for New Year and Christmas holidays.
Asked by Hubert
Where can I be assisted with currency exchange and alike?
Answered by Halong Bay Cruise Team
The front desk staff is available 24/24 to assist you with currency exchange, shuttle services, and other special requests. Our staff is happy to assist guests as best as we can, so don't hesitate and contact us by telephone in your cabin or go directly to the reception.
Asked by Flynn
What should I bring with me on the cruise?
Answered by Halong Bay Cruise Team
Origin passport is required for the check-in process, so make sure you have that with you. Apart from that, you can bring sunglasses, sun cream, a swimming suit and some cash for personal expenses.
Asked by Timothy
Will I be picked up from my hotel in Hanoi/Does the cruise price include transfer from Hanoi?
Answered by Halong Bay Cruise Team
The transfer fee from Hanoi - Halong Bay and vice versa is not included in the tour packages. However, you can book a shuttle bus or private car/van in the next step after the cruise booking is finished.
Asked by Theodore
Can we celebrate a special day?
Answered by Halong Bay Cruise Team
Of course! We have available services to upgrade cabins or other facilities to make your special day even more memorable. For us to prepare, please kindly email your requested details about the booking day and how you want to celebrate your special day.
Asked by Nathan
Is the water in my cabin included in the tour package?
Answered by Halong Bay Cruise Team
Yes, each cabin has 2 complimentary bottles of water, tea, and coffee on the mini bar and will be restocked every day. You can order other drinks from the cruise menu but they will be charged.
Asked by Mathew
Are there rooms or an area designated for smokers?
Answered by Halong Bay Cruise Team
All cabins on Le Theatre are non-smoking, but you can smoke on the balcony and some outside areas onboard.
Asked by Jonathan
Is there a charge for the pool?
Answered by Halong Bay Cruise Team
No, the outdoor pool and the relaxing area are available for all the guests. Enjoy a good swim in the ultimate pool and sunbathe on the sundeck.
Asked by Henry
What is the boarding procedure of Le Theatre Cruise?
Answered by Halong Bay Cruise Team
After arriving at the cruise harbor - Tuan Chau marina, you will be transferred to Le Theatre Cruise by tender. Our crew will welcome you with a welcome drink and a brief introduction. Then, you will be guided to check into your cabin.
Asked by Stephen
Is there medical service onboard?
Answered by Halong Bay Cruise Team
Yes, we have basic medical emergencies onboard in case any guest has an urgent need. Please contact the staff by using the telephone in each cabin or reach the nearest staff.
Asked by Albert
Can I access the Internet onboard?
Answered by Halong Bay Cruise Team
Jade Sails provides free wireless internet connection for guests. You can easily access the Wi-Fi in any corner of the cruise.
Asked by Dempsey
Will I be picked up from my hotel in Hanoi? Does the cruise price include transfer from Hanoi?
Answered by Halong Bay Cruise Team
Our Limousine will pick up/ drop off guests at hotels which are located around 5 km from Hoan Kiem Lake, including the Old Quarter. The transfer is already included in the tour packages.
Asked by Kenelm
Would it be possible to book a cruise during Tet?
Answered by Halong Bay Cruise Team
Our tours fill up very quickly during Tet or other big holidays such as Christmas, and New Year, so it is suggested that you pre-book far in advance if you want to enjoy a cruise on these special occasions of the year.
Asked by Engelbert
What should I bring with me onboard?
Answered by Halong Bay Cruise Team
Your original passport is required for the check-in process. Besides, you should bring sunglasses, sun cream for sunbathing on the Sundeck, a camera to capture the fun memories with Jade Sails Cruise, a swimming suit, insect repellant, and cash for personal expenses.
If you are traveling with young kids, toys, games, some sweets and snacks might be helpful.
Asked by Azaria
What should I wear?
Answered by Halong Bay Cruise Team
There is no specific dress code on Jade Sails, however, we recommend you choose the most comfortable outfit as the tour includes many excursions and entertaining services. One more piece of advice is that you should bring an extra swimming suit to jump into the fresh water in the lagoons.
Asked by Emery
Can I bring my kids along?
Answered by Halong Bay Cruise Team
According to the policy of Jade Sails Cruise, children under 4 years old are sharing a seat with parents. 4-10-year-old kids are applied to charge 70% of the price and share a seat and lunch with parents. Each pair of parents can bring a child, but if you have more children, the next child will have to pay the adult price. Please let us know as soon as possible so we can give you details about the policy and the extra cost.
Asked by Alvar
I have limited mobility, which excursions are best for me? Are there alternative activities?
Answered by Halong Bay Cruise Team
For the guests who have limited mobility, you can still join the excursion to the Dark & Bright Cave. Our staff will assist you if there is any problem. In case you are not able to join any of the scheduled excursions, there are lots of activities to enjoy on board such as chilling in the Lounge bar & cafe, experiencing high-class spa service, and sunbathing on the Sundeck.
Asked by Nolan
Do I need to pay an extra fee when going kayaking?
Answered by Halong Bay Cruise Team
No, you will not be charged any extra fee for kayaking or a local rowing boat. When you finish booking with us, your cruise tour package already includes the boating experience and entrance fees for sightseeing.
Asked by Jesse
Is a day cruise enough to see the bay?
Answered by Halong Bay Cruise Team
With 8 hours of cruising time, Jade Sails Cruise guarantees an amazing itinerary to see the most fascinating spots of Lan Ha Bay. While many other day tours are only 6-7 hours, our cruise gives you plenty of time to discover even the farthest points of the bay.
Asked by Elias
Which caves will the cruise pass by?
Answered by Halong Bay Cruise Team
In our full-day cruise, guests will have a chance to explore Dark & Bright Caves. After the brief introduction from our guide, you can use a local rowing boat or kayak through the stalagmite caves and admire the incredible rock formations.
Asked by Adela
Do I need to register for the cooking class?
Answered by Halong Bay Cruise Team
No, you can freely participate in the cooking class and be guided by our chief to make famous traditional Vietnamese dishes. The cooking class is at 4PM after the excursion in Tung Gau area, Lan Ha Bay.
Asked by Tony Jaa
Can I make restaurant and other onboard reservations in advance?
Answered by Halong Bay Cruise Team
Yes, reservations for dining and other services like a spa can be pre-booked. Please contact the Cruise Manager for a reservation.
Asked by Naomi
Can I order kid meals and special dietary food?
Answered by Halong Bay Cruise Team
Yes, you can. Jade Sails Cruise provides vegetarian options and our staff will happily meet any other special requests. However, please kindly be reminded that you should make note with us well in advance so we can have more time to prepare the meals.
Asked by Anna
Are drinks and beverages included in the cruise trip?
Answered by Halong Bay Cruise Team
No, the drinks and beverages are not included in the cruise package. In general, you will be served a welcome drink, main meals are included and each cabin has 2 bottles of mineral water. Afternoon tea in the Sunset party is also complimentary. You can order free tea/coffee in meals but other drinks will be charged.
Asked by Robin Moynihan
Can I join Athena Cruise Halong Bay and want to go kayaking for free?
Answered by Halong Bay Cruise Team
Currently, all customers participating in visiting Halong Bay on Athena Cruise are entitled to free kayaking activities by Halong Bay Cruise Deals.
Asked by Rachael Ray
We will be joining 3 days 2 nights with Perla Dawn Sails soon. Will I need to pay any extra fees when I am onboard?
Answered by Halong Bay Cruise Team
Hi, you need to pay just for drinks and extra services like spa and massage you order on board before you disembark. Other expenses including kayaking and sampan boat fees are included in the price.
Asked by Edsel
When is the best time to go to Halong Bay with Perla Dawn Sails?
Answered by Halong Bay Cruise Team
You can visit Halong Bay at any time of the year. However, the best time is normally March and April, when it turns to the end of spring with the beautiful weather: less rain and sunny enough for a magnificent view. Other months are great, too. However, it is able to rain and storm in July.
Asked by Meliora
Is it easy to get seasick on the cruise? Is it rocky? I get seasick seriously. Can you give me a suggestion on which floor to stay?
Answered by Halong Bay Cruise Team
You will definitely not feel seasick on the cruise. The cruise is always in calm water, very smooth, and no waves. The speed is relaxing. No one can be seasick on the cruise.
Asked by Zachary
What kind of electric plugs you have on the cruise? I have UK style plugs with 3 prongs. Do I need an adaptor or you have this type of plugs already?
Answered by Halong Bay Cruise Team
Perla Dawn Sails is just equipped with two-pronged plugs. You can bring your own adaptor or bring it from the reception. They are willing to help.
Asked by Louis
As I understand correctly, the transportation fee from Hanoi to the pier is not included in the price. How much is it for 2 adults and one 2-year-old kid?
Answered by Halong Bay Cruise Team
Exactly, the cost for the round-way transfer is not included in the price unless you make a requirement and pay for this service. Perla Dawn Sails offers a service of transportation with Limousine Dcar 7 seats. For the round-way transfer, the cost is USD 35.00 per person. You can see this choice if you click the button “Book” and follow all steps. Children under 5 years old will share the seats with their parents without any charge.
Asked by Aimée
I see that we have a cycling trip on the 2nd day if I choose to join the 3-day 2-night itinerary. Do you have any requirements for the level of fitness? I must say that my father is 60, and he really would love to join the bike ride. Is it possible?
Answered by Halong Bay Cruise Team
On the 2nd day, we can cycle around Viet Hai Village. The total distance for two ways is about 10 kilometers. We do not have any special requirements for those who prefer to cycle. I think that your farther can join the cycling tour. We may have one group of cycling and another of using an electric car. While your father is riding the bike, he can stop at any point to get on the electric car instead of keeping the riding. Don’t worry, the bike cannot be stolen in this village even you leave it in the path.
Asked by Cosima
I have to pay the bills on the cruise by credit card, aren’t I? Or I can also pay them in cash? When I make the booking in advance, I had to pay by credit card already. I prefer to make the payment in cash on the cruise.
Answered by Halong Bay Cruise Team
Hi, you can pay for the bills on board in cash, of course. It is also okay to pay by credit card (with payment transaction fees). During the time you had confirmed the booking, you are in another country, so we can not meet together to collect the payment in cash. It is necessary to pay a deposit in advance to secure the booking, so payment online by credit card is the most convenient way.
Asked by Abbey
What is a customary tip on the cruise?
Answered by Halong Bay Cruise Team
Tipping is not a type of compulsion on Perla Dawn Sails. If you are satisfied with all services and the caring of the tour guide and crews, you can give them a tip. Normally, it can be $10 - $20.
Asked by Sienna
Can I know which port Perla Dawn Cruise left from? Is it from Hai Phong? I will be staying at a hotel in Hai Phong City, is it possible to be picked up from Hai Phong?
Answered by Halong Bay Cruise Team
The itinerary of Perla Dawn Sails starts from Got Harbor (Cat Hai Port), Hai Phong City. The shuttle service starts and finishes at Hanoi for a round trip. To make sure we are all on time for the cruise, the driver cannot pass through Hai Phong City to pick up clients from there. So if you stay in Hai Phong, you should take a taxi or hire a private transfer to go to Got Harbor. Please note that the standard starting time is at around 12.00 at noon. Besides, we also provide a private transfer to pick you up from Hai Phong City with a surcharge. Please do not hesitate to let us know if you have any requirements.
Asked by Iris
Should I leave my bags in my hotel in Hanoi or bring them with me? Can it be stored in the cabin and the shuttle bus?
Answered by Halong Bay Cruise Team
You can bring your suitcases with you on the cruise. It should be one per person. If you have many suitcases, you should leave some of them at the hotel. The Limousine Van for transferring and the luxury cabin on the cruise are spacious enough to store your luggage for your whole trip.
Asked by Sienna
Do we visit Titov Island with V’Spirit Premier Cruise?
Answered by Halong Bay Cruise Team
V’Spirit Premier Cruise follows the route to visit Lan Ha Bay, so it does not reach Titov Island. Instead of that, you can have a chance to discover the Dark & Bright Cave, and Tra Bau Area. Also, you can swim in any area of Lan Ha Bay. Just jump off the boat and refresh yourself in the cool water.
Asked by Emilia
Can I join one-day tour to Lan Ha Bay with V’Spirit Premier Cruise?
Answered by Halong Bay Cruise Team
Hi, we are an overnight cruise offering 2-day 1-night and 3-day 2-night itineraries. If you prefer to join a one-day cruise, please have a look at day cruise options in Lan Ha Bay. I would like to recommend Escape Sails – the day cruise belonging to the V’Spirit Cruises group. This day cruise offers a 7 – 8-hour itinerary to discover Lan Ha Bay. For more information on the detailed itinerary, please see Escape Sails.
Asked by Meliora
Can I know if 1-night itinerary is suitable for children or not? And can I get a family room or interconnecting room for 4 people?
Answered by Halong Bay Cruise Team
The itinerary with V’Spirit Premier Cruise is relaxing and interesting with various activities onboard and outdoors. So your children can have a great time on the cruise trip. V’Spirit Premier Cruise also offers interconnecting rooms for families of 4 people. You can choose to have 02 double beds or 01 double bed & 02 single beds, or 04 single beds.
Asked by Zachary
I am wondering if I can get wi-fi connection on the cruise.
Answered by Halong Bay Cruise Team
We have wi-fi connection in the public area including the restaurant area. However, the further we go into Lan Ha Bay, the weaker the internet connection is. Sometimes, we cannot get access to the wi-fi signal. In some cases, you can ask the tour guide to share his mobile internet with you if possible. He/she will be willing to do that.
Asked by Henry
How can I explore the Dark and Bright Cave in Lan Ha Bay?
Answered by Halong Bay Cruise Team
In the Dark and Bright Cave area, you can choose one of the two options: join a rowing sampan boat by the local or do kayaking around to discover on your own. The Bright Cave is allowed to visit, but it is not for the Dark Cave because of its risk. The Bright Cave is surrounded by the limestone mountains in different shapes. Visiting this area, you can have a closer look at the wild beauty of nature here. If you are fortunate enough, you can see the monkey on the rocky mountains. You can only find this kind of monkeys in Cat Ba.
Asked by Corentin
Hi, can I request for Halal food on the cruise?
Answered by Halong Bay Cruise Team
We are not allowed to prepare Halal food on the cruise, so we will prepare vegetarian food and seafood instead of meats for those who require Halal meals.
Asked by Richard
If I do 2-day 1-night itinerary, can I go directly to the airport instead of Hanoi when I return on the next day?
Answered by Halong Bay Cruise Team
If you go with the cruise shuttle service, you need to transform into another private car or taxi to reach the airport when you arrive at Hanoi. The shuttle service needs to drop off other passengers in the Hanoi Old Quarter, so we cannot transfer you to the airport. However, we can have to arrange the transfer to Hanoi Airport after you arrive at Hanoi. So just inform us in advance.
Asked by Aimée
Hello, we will go with V’Spirit Premier Cruise for 3 days 2 nights in December. I understand that we need cash to pay for our drinks. Do we need cash for other services like kayaking, and sampan boat?
Answered by Halong Bay Cruise Team
Hi, for the drinks and your personal expenses on board, you can pay in cash or credit card (the transaction fee is not included). Kayaking and sampan boat fees are included in the price, so you don’t need to pay for these services. Your personal expenses can be spa & massage services, tips for cruise staff, and drinks.
Asked by Enda
I plan to go with V’Spirit Premier Cruise in July. I understand that it is in rainy season. If I book the cruise and pay for it in advance and it will be raining on the day I travel to Halong Bay, what will happen? Can I get a refund?
Answered by Halong Bay Cruise Team
In case of the bad weather condition and officially announced by the Halong Board Management, we will apply our cancellation policy as below:
- If the cancellation is made right before departure time from Hanoi (none of the services has been used): 100% refund.
- If the cancellation is made during the cruise trip (some of the services have been used: transfer, food, etc.): used services are charged, the rest is refundable.
- In case the cruise trip must be shortened from 3 days 2 nights to 2 days 1 night, plus other used services are charged, the rest is refundable.
- The final amount of charge and refund will be confirmed by our travel consultant via email. Please contact us directly if you need any urgent help!
In case it will be raining but all cruises in Halong Bay are allowed to run, we still follow the cruise itinerary.
Asked by Edsel
What time can I return to Hanoi? I have a morning flight the next day.
Answered by Halong Bay Cruise Team
By using the cruise’s shuttle service, you will start from Hanoi at around 09.00 am, then arrive at Got Pier at around 12.00 and embark on the cruise. On the next day, you will disembark the cruise at around 12.00 at noon and then drive back to Hanoi (follow the shuttle service if you book it in advance). Arrive at Hanoi at around 14.30 – 15.00. After that, it takes you around 40 minutes to get to the airport. So it is impossible to catch the flight in the morning if you back to Hanoi from a cruise on that day.
Asked by Zane
Can I be picked up from Cat Ba instead of Hanoi?
Answered by Halong Bay Cruise Team
Kindly be advised that V’Spirit Premier Cruise starts from Got Pier, so you need to catch the ferry from Cat Ba to Got Pier. Our shuttle service is from Hanoi, so it cannot meet you at Cat Ba. The standard boarding time is at around 12.00 at noon, so please be ready at the waiting lounge of V’Spirit Premier Cruise at Got Pier on time.
Asked by Iris
We have booked V’Spirit Premier Cruise as a 5-star cruise, but I’m confused after I read all the reviews. Is it a luxury & new cruise? And where the triple room is accommodated? Does the cabin have a private balcony?
Answered by Halong Bay Cruise Team
Unlike V’Spirit Classic Cruise, Premier one is a luxury cruise launched the route to discover Lan Ha Bay from the Got Harbor. The Premium Suite Triple features one double bed and one extra bed. This cabin is the largest one of the cruise, located toward the back of the cruise on the 2nd floor, so you can have a 90-degree view from the big windows of the cabin, and also can spend your time relaxing in the spacious private balcony.
Asked by Elysia
Do the cabins have air-conditioners?
Answered by Halong Bay Cruise Team
Yes, V’Spirit Premier Cruise is a luxury cruise with fully equipped furniture including an air-conditioner for each cabin.
Asked by Asha Negi
Hi, I want to book the tour with V’Spirit Premier Cruise during September for a group of 3 adults and 1 kid. Is it possible for me to ask for vegetarian meals? We are Indian vegetarians.
Answered by Halong Bay Cruise Team
Hi, V’Spirit Premier Cruise is pleased to cater to vegetarian meals for your family. Please inform us you're dietary before your departure date, so we can prepare for your meals on board. Another way is to inform to our tour guide who will meet you at your hotel on the travel date. Just let us know in advance! It’s simple as it is. Thank you!
Asked by Clinton
I am planning to book the cruise for 3-day 2-night itinerary. How do the drinks cost on board? And do we have a mini bar in our room? Thank you.
Answered by Halong Bay Cruise Team
The drinks on the cruise are not expensive, especially if you buy the drinks in Happy Hours promotion from 17.30 – 19.00 (Buy 1 Get 1 Free). There is no minibar in the cabin, but you can ask the staff to keep the drinks you bought in the fridge in the bar.
Asked by Join
Which types of cabins on Alisa Cruise can I book with a private balcony? Is it spacious enough?
Answered by Halong Bay Cruise Team
Alisa Cruise offers 3 different types of cabins: Junior Suite, Senior Suite, and Vip Suite. To book a cabin with a private balcony, you should choose the Vip Suite. This cabin is located on the 3rd deck with the best views of Halong Bay. It is 32 sqm in size – the most spacious cabin on the cruise. Junior Suite and Senior Suite only offer floor-to-ceiling windows and ocean views from the inside.
Asked by Rachael Ray
Can I request to be dropped off at Hanoi Airport after the cruise trip?
Answered by Halong Bay Cruise Team
Our Limousine shuttle service offers a round-way transfer from Hanoi Old Quarter Area to Tuan Chau Harbor and back. Because we provide a shuttle service for different groups joining Alisa Cruise, the bus cannot drop you off at Hanoi Airport after the cruise trip. However, we can arrange private services to transfer you to Hanoi Airport. Please inform us of your flight schedule and our consultant will help to arrange the car to pick you up after you return Hanoi from the cruise trip, and then the driver will drive you to the airport. It takes us around 30 – 40 minutes to reach Hanoi Airport from the center of Hanoi. The cost of the airport drop-off service will be confirmed by our consultant.
Asked by Clinton
How much I should deposit to confirm the booking? And How can I pay for it?
Answered by Halong Bay Cruise Team
According to our booking policy, a deposit of 50% of the total cost is required to be paid in advance to confirm the booking. However, this amount of money can be smaller or larger depending on the number of participants and the date of booking. Our consultant will discuss with you and make an exact settle for the deposit which is agreed by both of us. You can pay the deposit through a payment online link which is created and sent by us. Or you can pay by bank transfer. However, making the payment by online links is faster and much more convenient, and requires a lower transaction fee. So, we highly recommend the way of online payment.
Asked by Jasmine
What time can I return Hanoi after 2-day 1-night itinerary? Is it possible to join 2D1N trip and take the flight from Hanoi Airport at 17.50?
Answered by Halong Bay Cruise Team
After the 2 days 1-night itinerary, we will follow the highway to return to Hanoi at around 14.30 – 15.00. Therefore, you will have enough time to transfer to Hanoi International Airport before 16.00 and take your flight at 17.50. We also arrange the airport transfer by private car on request.
Asked by Tony
What are the differences between Alisa Cruise and Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
Alisa Cruise and Alisa Premier Cruise are Halong Bay Luxury Cruises and belong to the Alisa Group. These two cruises offer the same itinerary to discover Sung Sot Cave, Titov Island, and the pearl farm in Halong Bay.
Alisa Premier Cruise has 22 cabins which are a bit more spacious than the cabins of Alisa Cruise. And all the cabins of Premier Cruise have private balconies, while Junior Suite and Senior Suite classes in Alisa Cruise do not have private balconies. If you want to have a room with a balcony on Alisa Cruise, you may book a VIP suite.
In terms of price, it is slightly cheaper to book rooms with Alisa Cruise than ones in Alisa Premier Cruise.
Asked by Louis
Can I visit the fishing village or the pearl farm on 2-day 1-night itinerary?
Answered by Halong Bay Cruise Team
Yes. Alisa Premier Cruise takes you to visit the pearl farm/ fishing village on the first day afternoon or on the second day morning (depending on the weather condition). You can make your own choice to visit the pearl farm or doing kayaking around this area.
Asked by Cosima
Is it a problem if I have one big suitcase and one small one? I know that there are other passengers on the shuttle bus.
Answered by Halong Bay Cruise Team
It shouldn’t be a problem. Alisa Premier Cruise offers Limousine Bus or Limousine Van for transfer service. Depending on the number of passengers, we use buses or vans, which are redesigned into deluxe class ones. There are 8 Limousine seats each van which is original of 16-seat one. And there are 18 Limousine seats each bus whose size is of a 29-seat bus originally. So we have enough space for your luggage and also provide comfortable seats for passengers.
Asked by Frederick
How to book Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
To book this cruise, please click on Alisa Premier Cruise to see all details of itineraries, room arrangement, and its price. Please fill in the box “Check price & Availability” your searching: which itinerary you will join, how many people you are when your departure date is, and which type of cabins you prefer to stay at, and then click “Check room rate”. After that, you will see the options of cabins with its price each. Click “Book now” to turn to the next steps of choosing transfer services before sending the form to us. Our travel consultant will contact you at soonest to confirm your booking as well as support you with other requirements. Besides, you can contact us at [email protected] if you need any help.
Asked by Brenna
Do I need to provide my passport’s copy when I book Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
Yes, it is common to provide the passport’s copy to your Vietnam tour operators for registration to get on board and staying overnight there. Do not worry, it is safe. Instead of sending your passport’s copy, you can provide us your passport information only, including your full name, date of birth, gender, passport number, nationality, and date of expiry.
Asked by Silas
Do you have vegetarian meals onboard?
Answered by Halong Bay Cruise Team
Absolutely yes. Just inform your diet to your travel consultant. The talented chef of Alisa Premier Cruise will prepare vegan meals onboard as your request. For example, if you don’t eat meat and fish, or allergy to tofu, our chef will cater for meals with a wide range of selection at dinner (seafood, vegetables, mushrooms, and chicken). Breakfast and lunch are of the buffet, so you can freely choose what you want for your meals.
Asked by Clinton
Can I stay on board for relaxing instead of joining all organized activities as in the itinerary?
Answered by Halong Bay Cruise Team
Yes, you can. If you don’t want to join our organized outdoor activities, you can spend your time on board enjoying the views of Halong Bay or relaxing with some spa and massage treatments.
Asked by Beatrix
Can I smoke in Alisa Premier Cruise?
Answered by Halong Bay Cruise Team
Passengers are not allowed to smoke in the cabins and public areas. However, Alisa Premier Cruise offers both smoking and non-smoking cabins, so you can take a note with your travel consultant about this requirement. One more thing to note is that you are permitted to smoke at your private balcony only. Please do not smoke in the cabin area.
Asked by Alana
Is a 2-way transfer from Hanoi included in the price? If not, how much is it?
Answered by Halong Bay Cruise Team
The cost of round-trip transfer Hanoi – Halong Bay – Hanoi by shuttle limousine bus is not included. Please follow the booking process, and you will have your own choice whether to book transfer service or not with the cost of USD 30.00 per person. Alisa Premier Cruise offers Limousine Bus for a round-way transfer on the expressway, which saves your time and also provides a comfortable journey.
Asked by Abbey
What is the check-in and check-out time?
Answered by Halong Bay Cruise Team
From Tuan Chau Harbor, you will get on Alisa Premier Cruise at around 12.00 – 12.30 at noon. After a 2-day 1-night itinerary or 3-day 2-night itinerary, the cabin check-out time is at around 09.30 am – 10.00 am. And then lunch is served at the restaurant on the way back to Tuan Chau Harbor. Disembark Alisa Premier Cruise at around 11.30 – 12.00.
Asked by David
If I go with Alisa Premier Cruise, need I to pay an extra cost for kayaking and visiting caves, or these fees are included in the cost?
Answered by Halong Bay Cruise Team
With Alisa Premier Cruise, kayaking fees and tickets of visiting caves are included in the cost. You are not required to pay extra fees for these activities. For more information, here are tour inclusions in the price: Entrance fees, English-speaking tour guide on board, a luxury cabin on Alisa Premier Cruise, kayaking or bamboo boat, welcome drinks, all meals onboard, fresh ingredients for cooking class, and insurance onboard.
Asked by Tina
How long does it takes from Hanoi to Halong Bay?
Answered by Halong Bay Cruise Team
It takes about 4 hour- driving from Hanoi to Halong Bay including about 30 minutes for a break on the halfway. From Hanoi to Halong Bay we will pass many towns which the speed is limited so it takes such a long time for about 180 kms. Our bus will pick you up from hotels in Hanoi Old Quarter about 08.00 - 08.30 AM and we arrive Tuan Chau Harbour about 12.00 - 12.30.